Marktanalyse - Smart Hospitality Market by Software (Hotel Operation Management System, Hotel Building Automation System), Service (Professional, Managed), Hotel Type (Business, Heritage & Boutique, Resorts & Spas), Deployment Model, and Region - Global Forecast to 2021

MarketsandMarkets
01.2017
174 Seiten

 
Typ:
Marktanalyse
Verfüg­barkeit:
verfügbar
Regionen/­Länder:
  • Europa
  • Asien / Pazifik
  • Mittlerer Osten / Afrika
  • Nordamerika / USA
  • Australien
  • Mittel- / Südamerika
Sprache:
Englisch

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Growing demand for real-time optimized guest experience management is expected to drive the growth of the smart hospitality market”
The smart hospitality market is expected to grow from USD 5.74 billion in 2016 to USD 18.11 billion by 2021, at a Compound Annual Growth Rate (CAGR) of 25.8%, due to the need of Internet of Things (IoT) technology for better hotel operation management, security, energy management in hotel, and hospitality services. The restraints of the smart hospitality market include high initial cost of deployment & capacity, integration complexities over legacy systems & network, and limited availability of technically skilled personnel.
'Guest service management system is estimated to be the fastest growing market during the forecast period”
The guest service management system is expected to grow at the highest CAGR during the forecast period. The growing demand for automated real-time optimized guest services and rise of demographic growth & hyper-urbanization are estimated to drive the adoption of smart hospitality solutions across various hotel types. In addition, room automation and control systems provide guests the convenience of controlling multiple functions in their room, such as temperature, drapes, lightning, and audio/video systems using automated interfaces. The solution helps hoteliers track all the data and interaction with a customer during their visit.
'Managed services segment is expected to grow at the highest CAGR during the forecast period”
On the basis of services, the managed services segment is expected to grow at the highest CAGR during the forecast period. Managed services support the implementation of smart hospitality solutions across hotels.
'Europe is expected to dominate the market during the forecast period”
With regards to the geographic analysis, Europe is expected to benefit from its technological advancements, large number of smart devices, strong tourism activities, high usage of big data analytics, and predictive & sensor analytics across the hospitality industry.
Europe is expected to lead the smart hospitality market, by region, between 2016 and 2021. The growth can be attributed to the global competition, increasing penetration of smart devices, connected machines, and increasing investment in smart cities.
In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with key industry personnel. The break-up profile of primary discussion participants is given below:
• By Company: Tier-1 (32%), Tier-2 (39%), and Tier-3 (29%)
• By Designation: C-Level (72%), Manager Level (20%), and Others (8%)
• By Region: North America (29%), Europe (43%), Asia-Pacific (APAC) (18%), and Rest of World (RoW) (10%)
The various key smart hospitality vendors profiled in the report are as follows:
1. BuildingIQ (California, U.S.)
2. Cisco Systems, Inc. (San Jose, U.S.)
3. Honeywell International (New Jersey, U.S.)
4. Huawei Technologies (Shenzhen, China)
5. IBM Corporation (New York, U.S.)
6. Infor, Inc. (New York, U.S.)
7. Johnson Controls (Wisconsin, U.S.)
8. NEC Corporation (Tokyo, Japan)
9. Oracle Corporation (California, U.S.)
10. Schneider Electric (Rueil-Malmaison, France)
11. Siemens AG (Munich, Germany)
12. Winhotel Solutions (Balearic Islands, Spain)
Research Coverage
The global smart hospitality market has been segmented by software, service, hotel type, deployment model, and region. A detailed analysis of the regions has been done to provide insights into the potential future business opportunities in different regions. In addition, product portfolio analysis, value chain analysis, and strategic benchmarking are some of the other MarketsandMarkets analyses included in the report.
Reasons to Buy the Report
The report is expected to help the market leaders/new entrants in this market in the following ways:
1. This report segments the smart hospitality market comprehensively and provides the closest approximations of the revenue numbers for the overall market and the subsegments, across different regions.
2. The report helps the stakeholders understand the pulse of the market and provides them information on key market drivers, restraints, challenges, and opportunities.
3. This report will help the stakeholders to better understand the competitors and gain more insights to better their position in the business. The competitive landscape section includes competitor ecosystem, new product developments, partnerships, and mergers & acquisitions.
TABLE OF CONTENTS



1 INTRODUCTION 16

1.1 OBJECTIVES OF THE STUDY 16

1.2 MARKET DEFINITION 16

1.3 MARKET SCOPE 17

1.3.1 MARKETS COVERED 17

1.3.2 YEARS CONSIDERED FOR THE STUDY 18

1.4 CURRENCY 18

1.5 LIMITATIONS 18

1.6 STAKEHOLDERS 18

2 RESEARCH METHODOLOGY 19

2.1 RESEARCH DATA 19

2.1.1 SECONDARY DATA 21

2.1.1.1 Key data from secondary sources 21

2.1.2 PRIMARY DATA 22

2.1.2.2 Key industry insights 23

2.2 MARKET SIZE ESTIMATION 24

2.2.1 BOTTOM-UP APPROACH 24

2.2.2 TOP-DOWN APPROACH 25

2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 26

2.4 RESEARCH ASSUMPTIONS AND LIMITATIONS 27

2.4.1 ASSUMPTIONS 27

2.4.2 LIMITATIONS 28

2.5 VENDOR ANALYSIS METHODOLOGY 28

3 EXECUTIVE SUMMARY 29

4 PREMIUM INSIGHTS 34

4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE SMART HOSPITALITY MARKET 34

4.2 SMART HOSPITALITY MARKET, BY REGION 2016 VS. 2021 34

4.3 GLOBAL SMART HOSPITALITY MARKET BY SOFTWARE AND REGION, 2016 35

4.4 LIFECYCLE ANALYSIS, BY REGION 36

5 MARKET OVERVIEW 37

5.1 MARKET SEGMENTATION 38

5.1.1 BY SOFTWARE 38

5.1.2 BY SERVICE 38

5.1.3 BY HOTEL TYPE 39

5.1.4 BY DEPLOYMENT MODEL 39

5.1.5 BY REGION 40

5.2 MARKET DYNAMICS 40

5.2.1 DRIVERS 41

5.2.1.1 Growing demand for real-time optimized guest experience management 41

5.2.1.2 Attractive revenue growth and low operational costs 41

5.2.1.3 Increasing adoption of IoT and energy management systems 41

5.2.2 RESTRAINTS 42

5.2.2.1 High initial cost of deployment 42

5.2.2.2 Integration complexities over legacy systems and networks 42

5.2.2.3 Limited availability of technically-skilled personnel 42

5.2.3 OPPORTUNITIES 43

5.2.3.1 Evolving cloud-based IoT platforms 43

5.2.3.2 Untapped concept of BYOD applications within the hospitality industry 43

5.2.4 CHALLENGES 43

5.2.4.1 Integration of real-time streaming analytics capabilities into smart solutions 43

5.2.4.2 Lack of information and communication technology infrastructure and interoperability 44

6 INDUSTRY TRENDS 45

6.1 INTRODUCTION 45

6.2 TECHNOLOGY ROADMAP 45

6.3 VALUE CHAIN ANALYSIS 46

6.4 STRATEGIC BENCHMARKING 47

6.5 VENDOR PORTFOLIO ANALYSIS 49

7 SMART HOSPITALITY MARKET ANALYSIS, BY TYPE 50

7.1 INTRODUCTION 51

7.2 SMART HOSPITALITY MARKET ANALYSIS, BY SOFTWARE 52

7.2.1 HOTEL OPERATION MANAGEMENT SYSTEM 53

7.2.1.1 Staff mobility and workforce management 54

7.2.1.2 Inventory and logistics management 55

7.2.1.3 Revenue management 56

7.2.2 INTEGRATED SECURITY SYSTEM 57

7.2.2.1 Video surveillance system 58

7.2.2.2 Access control system 59

7.2.2.3 Emergency incident management system 60

7.2.3 HOTEL BUILDING AUTOMATION SYSTEM 60

7.2.3.1 Energy Management platforms 62

7.2.3.2 Facility management System 63

7.2.4 GUEST SERVICE MANAGEMENT SYSTEM 64

7.2.4.1 Centralized reservation system 65

7.2.4.2 Room automation and control system 65

7.2.4.3 Guest experience management system 66

7.2.5 INTEGRATED COMMUNICATION TECHNOLOGY SOLUTIONS 67

7.2.5.1 Network management system 68

7.2.5.2 Unified communications and collaboration 68

7.2.5.3 Mobile device management system 69

7.3 SMART HOSPITALITY MARKET ANALYSIS, BY SERVICE 70

7.3.1 PROFESSIONAL SERVICES 71

7.3.1.1 Consulting services 72

7.3.1.2 Deployment and integration 73

7.3.1.3 Support and maintenance 74

7.3.2 MANAGED SERVICES 74

8 SMART HOSPITALITY MARKET ANALYSIS, BY HOTEL TYPE 76

8.1 INTRODUCTION 77

8.2 BUSINESS HOTELS 78

8.3 HERITAGE AND BOUTIQUE HOTELS 79

8.4 RESORTS AND SPAS 80

8.5 OTHERS 81

9 SMART HOSPITALITY MARKET ANALYSIS, BY DEPLOYMENT MODEL 82

9.1 INTRODUCTION 83

9.2 ON-PREMISES 84

9.3 ON-DEMAND 85

10 SMART HOSPITALITY MARKET ANALYSIS, BY REGION 86

10.1 INTRODUCTION 87

10.2 NORTH AMERICA 89

10.3 EUROPE 94

10.4 ASIA-PACIFIC 99

10.5 MIDDLE EAST AND AFRICA 104

10.6 LATIN AMERICA 108

11 COMPETITIVE LANDSCAPE 114

11.1 OVERVIEW 114

11.2 COMPETITIVE SITUATIONS AND TRENDS 115

11.3 NEW PRODUCT LAUNCHES 116

11.3.1 NEW PRODUCT LAUNCHES, 2015—2016 116

11.4 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS 117

11.4.1 PARTNERSHIPS, CONTRACTS, AGREEMENTS, AND COLLABORATIONS, 2016 117

11.5 MERGERS AND ACQUISITIONS 118

11.5.1 MERGERS AND ACQUISITIONS, 2012—2016 118

11.6 EXPANSIONS 119

11.6.1 EXPANSIONS, 2014—2015 119

11.7 VENDOR ANALYSIS 119

12 COMPANY PROFILES 122

12.1 INTRODUCTION 122

(Overview, Financials, Products & Services, Strategy, and Developments)*

12.2 NEC CORPORATION 123

12.3 HUAWEI TECHNOLOGIES CO.LTD 127

12.4 IBM CORPORATION 131

12.5 CISCO SYSTEMS, INC. 135

12.6 SCHNEIDER ELECTRIC SE 139

12.7 SIEMENS AG 142

12.8 JOHNSON CONTROLS 144

12.9 HONEYWELL INTERNATIONAL, INC. 146

12.10 WINHOTEL SOLUTION S.L. 149

12.11 ORACLE CORPORATION 151

12.12 BUILDINGIQ INC. 153

12.13 INFOR, INC. 155

*Details on overview, financials, product & services, strategy, and developments might not be captured in case of unlisted companies.

13 KEY INNOVATORS 157

13.1 CONTROL4 157

13.1.1 BUSINESS OVERVIEW 157

13.2 MITEL NETWORKS CORPORATION 158

13.2.1 BUSINESS OVERVIEW 158

13.3 SMARTODOM AUTOMATION 159

13.3.1 BUSINESS OVERVIEW 159

13.4 SPRINGER-MILLER SYSTEMS 160

13.4.1 BUSINESS OVERVIEW 160

13.5 SABRE CORPORATION 161

13.5.1 BUSINESS OVERVIEW 161

14 APPENDIX 162

14.1 OTHER DEVELOPMENTS 162

14.1.1 NEW PRODUCT LAUNCHES 162

14.1.2 PARTNERSHIPS, AGREEMENTS, AND COLLABRATIONS 163

14.2 DISCUSSION GUIDE 164

14.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 168

14.4 INTRODUCTION RT: REAL-TIME MARKET INTELLIGENCE 170

14.5 AVAILABLE CUSTOMIZATIONS 171

14.6 RELATED REPORTS 171

14.7 AUTHOR DETAILS 172





LIST OF TABLES



TABLE 1 GLOBAL SMART HOSPITALITY MARKET SIZE, BY TYPE, 2014—2021 (USD MILLION) 31

TABLE 2 GLOBAL SMART HOSPITALITY MARKET SIZE, BY TYPE, 2014—2021 (USD MILLION) 51

TABLE 3 SOFTWARE: SMART HOSPITALITY MARKET SIZE, BY SOFTWARE,

2014—2021 (USD MILLION) 52

TABLE 4 SOFTWARE: SMART HOSPITALITY MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 53

TABLE 5 HOTEL OPERATION MANAGEMENT SYSTEM: SMART HOSPITALITY MARKET SIZE,

BY TYPE, 2014—2021 (USD MILLION) 53

TABLE 6 HOTEL OPERATION MANAGEMENT SYSTEM: SMART HOSPITALITY MARKET SIZE, BY REGION, 2014—2021 (USD MILLION) 54

TABLE 7 STAFF MOBILITY AND WORKFORCE MANAGEMENT MARKET SIZE, BY REGION, 2014—2021 (USD MILLION) 55

TABLE 8 INVENTORY AND LOGISTICS MANAGEMENT MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 56

TABLE 9 REVENUE MANAGEMENT MARKET SIZE, BY REGION, 2014—2021 (USD MILLION) 57

TABLE 10 INTEGRATED SECURITY SYSTEM: SMART HOSPITALITY MARKET SIZE, BY TYPE, 2014—2021 (USD MILLION) 57

TABLE 11 INTEGRATED SECURITY SYSTEM: SMART HOSPITALITY MARKET SIZE, BY REGION, 2014—2021 (USD MILLION) 58

TABLE 12 VIDEO SURVEILLANCE SYSTEM MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 59

TABLE 13 ACCESS CONTROL SYSTEM MARKET SIZE, BY REGION, 2014—2021 (USD MILLION) 59

TABLE 14 EMERGENCY INCIDENT MANAGEMENT SYSTEM MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 60

TABLE 15 HOTEL BUILDING AUTOMATION SYSTEM: SMART HOSPITALITY MARKET SIZE,

BY TYPE, 2014—2021 (USD MILLION) 61

TABLE 16 HOTEL BUILDING AUTOMATION SYSTEM: SMART HOSPITALITY MARKET SIZE,

BY REGION, 2014—2021 (USD MILLION) 61

TABLE 17 ENERGY MANAGEMENT PLATFORMS MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 62

TABLE 18 FACILITY MANAGEMENT SYSTEM MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 63

TABLE 19 GUEST SERVICE MANAGEMENT SYSTEM: SMART HOSPITALITY MARKET SIZE,

BY TYPE, 2014—2021 (USD MILLION) 64

TABLE 20 GUEST SERVICE MANAGEMENT SYSTEM: SMART HOSPITALITY MARKET SIZE,

BY REGION, 2014—2021 (USD MILLION) 64

TABLE 21 CENTRALIZED RESERVATION SYSTEM MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 65

TABLE 22 ROOM AUTOMATION AND CONTROL SYSTEM MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 66

TABLE 23 GUEST EXPERIENCE MANAGEMENT SYSTEM MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 66

TABLE 24 INTEGRATED COMMUNICATION TECHNOLOGY SOLUTIONS: SMART HOSPITALITY MARKET SIZE, BY TYPE, 2014—2021 (USD MILLION) 67

TABLE 25 INTEGRATED COMMUNICATION TECHNOLOGY SOLUTIONS: SMART HOSPITALITY MARKET SIZE, BY REGION, 2014—2021 (USD MILLION) 67

TABLE 26 NETWORK MANAGEMENT SYSTEM MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 68

TABLE 27 UNIFIED COMMUNICATIONS AND COLLABORATION MARKET SIZE, BY REGION, 2014—2021 (USD MILLION) 69

TABLE 28 MOBILE DEVICE MANAGEMENT SYSTEM MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 69

TABLE 29 SERVICES: SMART HOSPITALITY MARKET SIZE, BY TYPE,

2014—2021 (USD MILLION) 70

TABLE 30 SERVICES: SMART HOSPITALITY MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 71

TABLE 31 PROFESSIONAL SERVICES: SMART HOSPITALITY MARKET SIZE, BY TYPE,

2014—2021 (USD MILLION) 71

TABLE 32 PROFESSIONAL SERVICES: SMART HOSPITALITY MARKET SIZE, BY REGION, 2014—2021 (USD MILLION) 72

TABLE 33 CONSULTING SERVICES MARKET SIZE, BY REGION, 2014—2021 (USD MILLION) 73

TABLE 34 DEPLOYMENT AND INTEGRATION MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 73

TABLE 35 SUPPORT AND MAINTENANCE SERVICES MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 74

TABLE 36 MANAGED SERVICES: SMART HOSPITALITY MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 74

TABLE 37 HOTEL TYPE: SMART HOSPITALITY MARKET SIZE, BYHOTEL TYPE,

2014—2021 (USD MILLION) 77

TABLE 38 HOTEL TYPE: SMART HOSPITALITY MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 78

TABLE 39 BUSINESS HOTELS: SMART HOSPITALITY MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 78

TABLE 40 HERITAGE AND BOUTIQUE HOTELS: SMART HOSPITALITY MARKET SIZE,

BY REGION, 2014—2021 (USD MILLION) 79

TABLE 41 RESORTS AND SPAS: SMART HOSPITALITY MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 80

TABLE 42 OTHERS: SMART HOSPITALITY MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 81

TABLE 43 DEPLOYMENT MODEL: SMART HOSPITALITY MARKET SIZE, BY TYPE,

2014—2021 (USD MILLION) 83

TABLE 44 DEPLOYMENT MODEL: SMART HOSPITALITY MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 84

TABLE 45 ON-PREMISES: SMART HOSPITALITY MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 84

TABLE 46 ON-DEMAND: SMART HOSPITALITY MARKET SIZE, BY REGION,

2014—2021 (USD MILLION) 85

TABLE 47 SMART HOSPITALITY MARKET SIZE, BY REGION, 2014—2021 (USD MILLION) 88

TABLE 48 NORTH AMERICA: SMART HOSPITALITY MARKET SIZE, BY TYPE,

2014—2021 (USD MILLION) 90

TABLE 49 NORTH AMERICA: SMART HOSPITALITY MARKET SIZE, BY SOFTWARE,

2014—2021 (USD MILLION) 90

TABLE 50 NORTH AMERICA: SMART HOSPITALITY MARKET SIZE, BY HOTEL OPERATION MANAGEMENT, 2014—2021 (USD MILLION) 91

TABLE 51 NORTH AMERICA: SMART HOSPITALITY MARKET SIZE, BY INTEGRATED SECURITY SYSTEM, 2014—2021 (USD MILLION) 91

TABLE 52 NORTH AMERICA: SMART HOSPITALITY MARKET SIZE, BY HOTEL BUILDING AUTOMATION SYSTEM, 2014—2021 (USD MILLION) 91

TABLE 53 NORTH AMERICA: SMART HOSPITALITY MARKET SIZE, BY GUEST SERVICE MANAGEMENT SYSTEM, 2014—2021 (USD MILLION) 92

TABLE 54 NORTH AMERICA: SMART HOSPITALITY MARKET SIZE, BY INTEGRATED COMMUNICATION TECHNOLOGY SOLUTION, 2014—2021 (USD MILLION) 92

TABLE 55 NORTH AMERICA: SMART HOSPITALITY MARKET SIZE, BY SERVICE,

2014—2021 (USD MILLION) 92

TABLE 56 NORTH AMERICA: SMART HOSPITALITY MARKET SIZE, BY PROFESSIONAL SERVICE, 2014—2021 (USD MILLION) 93

TABLE 57 NORTH AMERICA: SMART HOSPITALITY MARKET SIZE, BY HOTEL TYPE,

2014—2021 (USD MILLION) 93

TABLE 58 NORTH AMERICA: SMART HOSPITALITY MARKET SIZE, BY DEPLOYMENT MODEL, 2014—2021 (USD MILLION) 94

TABLE 59 EUROPE: SMART HOSPITALITY MARKET SIZE, BY TYPE, 2014—2021 (USD MILLION) 95

TABLE 60 EUROPE: SMART HOSPITALITY MARKET SIZE, BY SOFTWARE,

2014—2021 (USD MILLION) 96

TABLE 61 EUROPE: SMART HOSPITALITY MARKET SIZE, BY HOTEL OPERATION MANAGEMENT SYSTEM, 2014—2021 (USD MILLION) 96

TABLE 62 EUROPE: SMART HOSPITALITY MARKET SIZE, BY INTEGRATED SECURITY SYSTEM, 2014—2021 (USD MILLION) 97

TABLE 63 EUROPE: SMART HOSPITALITY MARKET SIZE, BY HOTEL BUILDING AUTOMATION SYSTEM, 2014—2021 (USD MILLION) 97

TABLE 64 EUROPE: SMART HOSPITALITY MARKET SIZE, BY GUEST SERVICE MANAGEMENT SYSTEM, 2014—2021 (USD MILLION) 97

TABLE 65 EUROPE: SMART HOSPITALITY MARKET SIZE, BY INTEGRATED COMMUNICATION TECHNOLOGY SOLUTION, 2014—2021 (USD MILLION) 98

TABLE 66 EUROPE: SMART HOSPITALITY MARKET SIZE, BY SERVICE,

2014—2021 (USD MILLION) 98

TABLE 67 EUROPE: SMART HOSPITALITY MARKET SIZE, BY PROFESSIONAL SERVICES, 2014—2021 (USD MILLION) 98

TABLE 68 EUROPE: SMART HOSPITALITY MARKET SIZE, BY HOTEL TYPE,

2014—2021 (USD MILLION) 99

TABLE 69 EUROPE: SMART HOSPITALITY MARKET SIZE, BY DEPLOYMENT MODEL,

2014—2021 (USD MILLION) 99

TABLE 70 ASIA-PACIFIC: SMART HOSPITALITY MARKET SIZE, BY TYPE,

2014—2021 (USD MILLION) 100

TABLE 71 ASIA-PACIFIC: SMART HOSPITALITY MARKET SIZE, BY SOFTWARE,

2014—2021 (USD MILLION) 100

TABLE 72 ASIA-PACIFIC: SMART HOSPITALITY MARKET SIZE, BY HOTEL OPERATION MANAGEMENT SYSTEM, 2014—2021 (USD MILLION) 101

TABLE 73 ASIA-PACIFIC: SMART HOSPITALITY MARKET SIZE, BY INTEGRATED SECURITY SYSTEM, 2014—2021 (USD MILLION) 101

TABLE 74 ASIA-PACIFIC: SMART HOSPITALITY MARKET SIZE, BY HOTEL BUILDING AUTOMATION SYSTEM, 2014—2021 (USD MILLION) 101

TABLE 75 ASIA-PACIFIC: SMART HOSPITALITY MARKET SIZE, BY GUEST SERVICE MANAGEMENT SYSTEM, 2014—2021 (USD MILLION) 102

TABLE 76 ASIA-PACIFIC: SMART HOSPITALITY MARKET SIZE, BY INTEGRATED COMMUNICATION TECHNOLOGY SOLUTION, 2014—2021 (USD MILLION) 102

TABLE 77 ASIA-PACIFIC: SMART HOSPITALITY MARKET SIZE, BY SERVICE,

2014—2021 (USD MILLION) 102

TABLE 78 ASIA-PACIFIC: SMART HOSPITALITY MARKET SIZE, BY PROFESSIONAL SERVICE, 2014—2021 (USD MILLION) 103

TABLE 79 ASIA-PACIFIC: SMART HOSPITALITY MARKET SIZE, BY HOTEL TYPE,

2014—2021 (USD MILLION) 103

TABLE 80 ASIA-PACIFIC: SMART HOSPITALITY MARKET SIZE, BY DEPLOYMENT MODEL, 2014—2021 (USD MILLION) 104

TABLE 81 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET SIZE, BY TYPE,

2014—2021 (USD MILLION) 104

TABLE 82 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET SIZE, BY SOFTWARE, 2014—2021 (USD MILLION) 105

TABLE 83 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET SIZE, BY HOTEL OPERATION MANAGEMENT SYSTEM, 2014—2021 (USD MILLION) 105

TABLE 84 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET SIZE, BY INTEGRATED SECURITY SYSTEM, 2014—2021 (USD MILLION) 106

TABLE 85 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET SIZE, BY HOTEL BUILDING AUTOMATION SYSTEM, 2014—2021 (USD MILLION) 106

TABLE 86 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET SIZE, BY GUEST SERVICE MANAGEMENT SYSTEM, 2014—2021 (USD MILLION) 106

TABLE 87 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET SIZE, BY INTEGRATED COMMUNICATION TECHNOLOGY SOLUTION, 2014—2021 (USD MILLION) 107

TABLE 88 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET SIZE, BY SERVICE, 2014—2021 (USD MILLION) 107

TABLE 89 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET SIZE, BY PROFESSIONAL SERVICE, 2014—2021 (USD MILLION) 107

TABLE 90 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET SIZE, BY HOTEL TYPE, 2014—2021 (USD MILLION) 108

TABLE 91 MIDDLE EAST AND AFRICA: SMART HOSPITALITY MARKET SIZE, BY DEPLOYMENT MODEL, 2014—2021 (USD MILLION) 108

TABLE 92 LATIN AMERICA: SMART HOSPITALITY MARKET SIZE, BY TYPE,

2014—2021 (USD MILLION) 109

TABLE 93 LATIN AMERICA: SMART HOSPITALITY MARKET SIZE, BY SOFTWARE,

2014—2021 (USD MILLION) 109

TABLE 94 LATIN AMERICA: SMART HOSPITALITY MARKET SIZE, BY HOTEL OPERATION MANAGEMENT SYSTEM, 2014—2021 (USD MILLION) 110

TABLE 95 LATIN AMERICA: SMART HOSPITALITY MARKET SIZE, BY INTEGRATED SECURITY SYSTEM, 2014—2021 (USD MILLION) 110

TABLE 96 LATIN AMERICA: SMART HOSPITALITY MARKET SIZE, BY HOTEL BUILDING AUTOMATION SYSTEM, 2014—2021 (USD MILLION) 110

TABLE 97 LATIN AMERICA: SMART HOSPITALITY MARKET SIZE, BY GUEST SERVICE MANAGEMENT SYSTEM, 2014—2021 (USD MILLION) 111

TABLE 98 LATIN AMERICA: SMART HOSPITALITY MARKET SIZE, BY INTEGRATED COMMUNICATION TECHNOLOGY SOLUTION, 2014—2021 (USD MILLION) 111

TABLE 99 LATIN AMERICA: SMART HOSPITALITY MARKET SIZE, BY SERVICE,

2014—2021 (USD MILLION) 111

TABLE 100 LATIN AMERICA: SMART HOSPITALITY MARKET SIZE, BY PROFESSIONAL SERVICE, 2014—2021 (USD MILLION) 112

TABLE 101 LATIN AMERICA: SMART HOSPITALITY MARKET SIZE, BY HOTEL TYPE,

2014—2021 (USD MILLION) 112

TABLE 102 LATIN AMERICA: SMART HOSPITALITY MARKET SIZE, BY DEPLOYMENT MODEL, 2014—2021 (USD MILLION) 113





LIST OF FIGURES



FIGURE 1 SMART HOSPITALITY MARKET: RESEARCH DESIGN 20

FIGURE 2 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 24

FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 25

FIGURE 4 MARKET BREAKDOWN AND DATA TRIANGULATION 26

FIGURE 5 VENDOR ANALYSIS: CRITERIA WEIGHTAGE 28

FIGURE 6 SMART HOSPITALITY MARKET ANALYSIS 31

FIGURE 7 EUROPE IS EXPECTED TO HOLD THE LARGEST MARKET SHARE IN 2016 32

FIGURE 8 TOP REVENUE-GENERATING SEGMENTS IN THE SMART HOSPITALITY

MARKET, 2016 33

FIGURE 9 EMERGENCE OF IOT TECHNOLOGY OFFERS ATTRACTIVE MARKET OPPORTUNITIES 34

FIGURE 10 EUROPE REGION IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 34

FIGURE 11 HOTEL BUILDING AUTOMATION SYSTEM SEGMENT IS EXPECTED TO HOLD THE LARGEST MARKET SHARE AMONG SOFTWARE IN 2016 35

FIGURE 12 THE SMART HOSPITALITY MARKET HAS IMMENSE OPPORTUNITIES FOR GROWTH IN ASIA-PACIFIC 36

FIGURE 13 SMART HOSPITALITY MARKET SEGMENTATION: BY SOFTWARE 38

FIGURE 14 SMART HOSPITALITY MARKET SEGMENTATION: BY SERVICE 38

FIGURE 15 SMART HOSPITALITY MARKET SEGMENTATION: BY HOTEL TYPE 39

FIGURE 16 SMART HOSPITALITY MARKET SEGMENTATION: BY DEPLOYMENT MODEL 39

FIGURE 17 SMART HOSPITALITY MARKET SEGMENTATION: BY REGION 40

FIGURE 18 SMART HOSPITALITY MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES,

AND CHALLENGES 40

FIGURE 19 SMART HOSPITALITY MARKET: TECHNOLOGY ROADMAP 46

FIGURE 20 SMART HOSPITALITY MARKET: VALUE CHAIN ANALYSIS 47

FIGURE 21 SMART HOSPITALITY MARKET:STRATEGIC BENCHMARKING 48

FIGURE 22 STRATEGIC BENCHMARKING: TECHNOLOGY INTEGRATION AND PRODUCT ENHANCEMENT 48

FIGURE 23 VENDOR PORTFOLIO ANALYSIS 49

FIGURE 24 SMART HOSPITALITY SOFTWARE WOULD BE THE LEADING TYPE IN TERMS OF MARKET SIZE DURING THE FORECAST PERIOD 51

FIGURE 25 HOTEL BUILDING AUTOMATION SYSTEM HOLDS THE MAJOR MARKET SHARE FOR THE SMART HOSPITALITY MARKET 52

FIGURE 26 PROFESSIONAL SERVICES SEGMENT HOLDS THE MAJOR MARKET SHARE FOR

THE SMART HOSPITALITY MARKET DURING THE FORECAST PERIOD 70

FIGURE 27 BUSINESS HOTELS SEGMENT HOLDS THE MAJOR MARKET SHARE FOR THE SMART HOSPITALITY MARKET DURING THE FORECAST PERIOD 77

FIGURE 28 ON-PREMISES DEPLOYMENT HOLDS THE MAJOR MARKET SHARE FOR THE SMART HOSPITALITY MARKET DURING THE FORECAST PERIOD 83

FIGURE 29 EUROPE WOULD BE THE LEADING REGION IN TERMS OF MARKET SIZE DURING THE FORECAST PERIOD 87

FIGURE 30 EUROPE: HOT SPOT FOR SMART HOSPITALITY MARKET DURING THE FORECAST PERIOD 88

FIGURE 31 NORTH AMERICA MARKET SNAPSHOT 89

FIGURE 32 EUROPE MARKET SNAPSHOT 95

FIGURE 33 COMPANIES ADOPTED THE STRATEGY OF NEW PRODUCT LAUNCH AS THE KEY GROWTH STRATEGY FROM 2014 TO 2016 114

FIGURE 34 MARKET EVALUATION FRAMEWORK 115

FIGURE 35 BATTLE FOR MARKET SHARE: PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS AND NEW PRODUCT LAUNCHES WERE THE KEY STRATEGIES ADOPTED BY KEY PLAYERS IN THE SMART HOSPITALITY MARKET DURING THE PERIOD 2014—2016 115

FIGURE 36 EVALUATION OVERVIEW: PRODUCT OFFERINGS 120

FIGURE 37 EVALUATION OVERVIEW: BUSINESS STRATEGIES 121

FIGURE 38 GEOGRAPHIC REVENUE MIX OF TOP MARKET PLAYERS 122

FIGURE 39 NEC CORPORATION: COMPANY SNAPSHOT 123

FIGURE 40 NEC CORPORATION: SWOT ANALYSIS 126

FIGURE 41 HUAWEI TECHNOLOGIES CO. LTD.: COMPANY SNAPSHOT 128

FIGURE 42 HUAWEI TECHNOLOGIES CO. LTD.: SWOT ANALYSIS 130

FIGURE 43 IBM CORPORATION: COMPANY SNAPSHOT 131

FIGURE 44 IBM CORPORATION: SWOT ANALYSIS 134

FIGURE 47 SCHNEIDER ELECTRIC SE: COMPANY SNAPSHOT 139

FIGURE 48 SCHNEIDER ELECTRIC SE: SWOT ANALYSIS 141

FIGURE 49 SIEMENS AG: COMPANY SNAPSHOT 142

FIGURE 51 HONEYWELL INTERNATIONAL, INC.: COMPANY SNAPSHOT 146

FIGURE 52 ORACLE CORPORATION: COMPANY SNAPSHOT 151

FIGURE 53 BUILDINGIQ INC.: COMPANY SNAPSHOT 153

FIGURE 54 INFOR, INC.: COMPANY SNAPSHOT 155

FIGURE 55 CONTROL4: COMPANY SNAPSHOT 157

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