Marktanalyse - Global Operation Business Process as A Service (BPaaS) Market By Process (Order Management as a Service (OMaaS), SCM, Business Process Analytics, Digital Asset Management), by Deployment (Hosted, On-Premise) – Trends & Forecast to 2020

MicroMarketMonitor
03.2015
171 Seiten

 
Typ:
Marktanalyse
Verfüg­barkeit:
verfügbar
Regionen/­Länder:
  • Europa
  • Asien / Pazifik
  • Mittlerer Osten / Afrika
  • Nordamerika / USA
  • Australien
  • Mittel- / Südamerika
Sprache:
Englisch

Bitte wählen Sie ein Lieferformat und klicken Sie unten auf einen Bestellbutton:

PDF-Datei per E-Mail, Single User Price, versandkostenfrei
PDF-Datei per E-Mail, Multiple User License**, versandkostenfrei
PDF-Datei per E-Mail, Enterprisewide Price (Global Site License)***, versandkostenfrei


Hinweise: **grants the rights for 5 users within the same location ***allows for unlimited simultaneous usage on every computer throughout all company facilities and locations worldwide.

Operation BPaaS is a part of Business Process as a Service (BPaaS), which assists companies in outsourcing their operational activities. BPaaS is delivered based on a cloud services model, wherein the different cloud services include Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). BPaaS is highly service-oriented and has well-defined interfaces. Furthermore, BPaaS services are capable of leveraging automation, standardization, and repeatability, thereby enabling consistent delivery of services.

The global operation BPaaS market has been broadly segmented on the basis of industry vertical, process, service, end-user, deployment model, and geography. On the basis of geography, the global operation BPaaS market has been segmented into North America, Europe, Latin America, Asia-Pacific, and Middle East & Africa. On the basis of process, the market has been segmented into order management, supply chain management, business process analytics, industry operations, and digital asset management. On the basis of services, the market has been segmented into design and consulting, system integration, and support and maintenance. On the basis of industry vertical, the market has been further segmented into Banking, Financial Services, and Insurance (BFSI); retail and wholesale distribution; energy and utilities; government; manufacturing; transportation and logistics; telecommunication and Information Technology (IT); and aerospace and defense. On the basis of deployment, the market has been segmented into hosted and on premise, and on the basis of end-users, into large enterprises and small medium businesses.

Among the regions considered for the market analysis, North America is dominating the global market, mainly owing to the technological advancements in the region, followed by Europe. However, APAC is projected to be the fastest-growing segment in the global operation BPaaS market. North America had the highest ICT expenditure of $1,185,612 million in 2014, followed by Europe, where total ICT expenditure was $1,153,114 million.

As of 2014, the global operation BPaaS is dominated by Accenture, Cognizant, Capgemini, SAP, IBM, and Fujitsu, among others. New product launches, partnerships, acquisitions, and collaborations are the major strategies adopted by the key players to achieve growth in the global operation BPaaS market.

Reasons to Buy the Report:
From an insight perspective, this research report has focused on various levels of analysis—industry analysis (industry trends, and PEST analysis), market share analysis of top players, supply chain analysis, and company profiles, which together comprise and discuss the basic views on the competitive landscape; emerging and high-growth segments of the market; high-growth regions and their respective regulatory policies; government initiatives; and market drivers, restraints, and opportunities.

The report will enrich both established firms as well as new entrants/smaller firms to gauge the pulse of the market, which in turn will help the firms in garnering a greater market share. Firms purchasing the report could use any one or combination of the below mentioned five strategies (market penetration, product development/innovation, market development, market diversification, and competitive assessment) for strengthening their market share.

The report provides insights on the following pointers:

• Market Penetration: Comprehensive information on operation BPaaS solutions offered by the top players of the market
• Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product launches in the global operation BPaaS market

• Market Development: Comprehensive information about lucrative emerging markets. The report analyzes the markets for various global operation BPaaS solutions and services across geographies

• Market Diversification: Exhaustive information about new products, untapped geographies, recent developments, and investments in the global operation BPaaS market

• Competitive Assessment: In-depth assessment of market shares, strategies, products, and manufacturing capabilities of the leading players in the global operation BPaaS market
TABLE OF CONTENTS

1 INTRODUCTION 16

1.1 OBJECTIVES OF THE STUDY 16

1.2 MARKET SEGMENTATION & COVERAGE 17

1.3 STAKEHOLDERS 17

2 RESEARCH METHODOLOGY 18

2.1 INTEGRATED ECOSYSTEM OF OPERATION BUSINESS PROCESS AS A SERVICE MARKET 19

2.2 ARRIVING AT THE OPERATION BUSINESS PROCESS AS A SERVICE MARKET SIZE 20

2.2.1 TOP-DOWN APPROACH 21

2.2.2 BOTTOM-UP APPROACH 22

2.2.3 DEMAND SIDE APPROACH 23

2.2.4 MACROINDICATOR-BASED APPROACH 24

2.3 ASSUMPTIONS 25

3 EXECUTIVE SUMMARY 26

4 MARKET OVERVIEW 28

4.1 INTRODUCTION 28

4.2 GLOBAL OPERATION BPAAS MARKET: COMPARISON WITH PARENT MARKET 29

4.3 MARKET DRIVERS AND INHIBITORS 30

4.4 KEY MARKET DYNAMICS 31

4.5 DEMAND SIDE ANALYSIS 36

5 OPERATION BPAAS MARKET, BY VERTICAL 38

5.1 INTRODUCTION 39

5.2 DEMAND SIDE ANALYSIS 41

5.3 GLOBAL OPERATION BPAAS MARKET IN BFSI, BY GEOGRAPHY 47

5.4 GLOBAL OPERATION BPAAS MARKET IN TELECOMMUNICATION & INFORMATION TECHNOLOGY, BY GEOGRAPHY 48

5.5 GLOBAL OPERATION BPAAS MARKET IN ENERGY & UTILITIES, BY GEOGRAPHY 49

5.6 GLOBAL OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY 50

5.7 GLOBAL OPERATION BPAAS MARKET IN RETAIL & WHOLESALE DISTRIBUTION,

BY GEOGRAPHY 51

5.8 GLOBAL OPERATION BPAAS MARKET IN TRANSPORTATION & LOGISTICS,

BY GEOGRAPHY 52

5.9 GLOBAL OPERATION BPAAS MARKET IN MANUFACTURING, BY GEOGRAPHY 53

5.10 GLOBAL OPERATION BPAAS MARKET IN AEROSPACE & DEFENSE, BY GEOGRAPHY 54

5.11 GLOBAL OPERATION BPAAS GOVERNMENT, BY GEOGRAPHY 55

5.12 SNEAK VIEW: GLOBAL BPAAS MARKET, BY VERTICAL 56

6 OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 58

6.1 INTRODUCTION 59

6.2 GLOBAL OPERATION BPAAS IN HOSTED DEPLOYMENT MODEL, BY GEOGRAPHY 60

6.3 GLOBAL OPERATION BPAAS MARKET IN ON-PREMISE DEPLOYMENT MODEL,

BY GEOGRAPHY 61

6.4 SNEAK VIEW: GLOBAL BPAAS MARKET, BY DEPLOYMENT MODEL 62

7 OPERATION BPAAS MARKET, BY END USER 64

7.1 INTRODUCTION 65

7.2 GLOBAL OPERATION BPAAS IN ENTERPRISE, BY GEOGRAPHY 66

7.3 GLOBAL OPERATION BPAAS MARKET IN SMALL AND MEDIUM BUSINESS,

BY GEOGRAPHY 67

7.4 SNEAK VIEW: GLOBAL BPAAS MARKET, BY END-USERS MODEL 68

8 OPERATION BPAAS MARKET, BY PROCESS 70

8.1 INTRODUCTION 71

8.2 GLOBAL OPERATION BPAAS PROCESS SEGMENTS: COMPARISON WITH PARENT MARKET 72

8.3 GLOBAL OPERATION BPAAS MARKET IN DIGITAL ASSET MANAGEMENT, BY GEOGRAPHY 73

8.4 GLOBAL OPERATION BPAAS MARKET IN ORDER MANAGEMENT AS A SERVICE,

BY GEOGRAPHY 74

8.5 GLOBAL OPERATION BPAAS MARKET IN SUPPLY CHAIN MANAGEMENT, BY GEOGRAPHY 75

8.6 GLOBAL OPERATION BPAAS MARKET IN INDUSTRY OPERATIONS, BY GEOGRAPHY 76

8.7 GLOBAL OPERATION BPAAS MARKET IN BUSINESS PROCESS ANALYTICS,

BY GEOGRAPHY 77

9 OPERATION BPAAS MARKET, BY SERVICE 78

9.1 INTRODUCTION 79

9.2 GLOBAL OPERATION BPAAS SERVICES SEGMENTS: COMPARISON WITH PARENT MARKET 80

9.3 GLOBAL OPERATION BPAAS MARKET IN DESIGN AND CONSULTING, BY GEOGRAPHY 81

9.4 GLOBAL OPERATION BPAAS MARKET IN SYSTEM INTEGRATION, BY GEOGRAPHY 82

9.5 GLOBAL OPERATION BPAAS MARKET IN SUPPORT AND MAINTENANCE, BY GEOGRAPHY 83

10 OPERATION BPAAS MARKET, BY GEOGRAPHY 84

10.1 INTRODUCTION 85

10.2 NORTH AMERICA (NA) OPERATION BPAAS MARKET 86

10.2.1 NORTH AMERICA OPERATION BPAAS MARKET, BY VERTICAL 87

10.2.2 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 89

10.2.3 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER 90

10.2.4 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS 92

10.2.5 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICE 93

10.3 EUROPE OPERATION BPAAS MARKET 95

10.3.1 EUROPE OPERATION BPAAS MARKET, BY VERTICAL 96

10.3.2 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 98

10.3.3 EUROPE OPERATION BPAAS MARKET, BY END-USER 100

10.3.4 EUROPE OPERATION BPAAS MARKET, BY PROCESS 101

10.3.5 EUROPE OPERATION BPAAS MARKET, BY SERVICE 103

10.4 ASIA-PACIFIC (APAC) OPERATION BPAAS MARKET 105

10.4.1 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL 106

10.4.2 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 108

10.4.3 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER 109

10.4.4 ASIA-PACIFIC OPERATION BPAAS MARKET, BY PROCESS 110

10.4.5 ASIA-PACIFIC OPERATION BPAAS MARKET, BY SERVICE 112

10.5 MIDDLE EAST AND AFRICA (MEA) OPERATION BPAAS MARKET 114

10.5.1 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY VERTICAL 115

10.5.2 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 117

10.5.3 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY END-USER 118

10.5.4 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS 120

10.5.5 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE 121

10.6 LATIN AMERICA (LA) OPERATION BPAAS MARKET 123

10.6.1 LATIN AMERICA OPERATION BPAAS MARKET, BY VERTICAL 124

10.6.2 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 126

10.6.3 LATIN AMERICA OPERATION BPAAS MARKET, BY END-USER 127

10.6.4 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS 129

10.6.5 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE 130

11 OPERATION BPAAS MARKET: COMPETITIVE LANDSCAPE 132

11.1 KEY CUSTOMERS 132

11.2 MERGERS & ACQUISITIONS 132

11.3 JOINT VENTURES 135

11.4 GLOBAL ALLIANCE 135

12 GLOBAL OPERATION BPAAS, BY COMPANY 136

(Overview, Financials, Products & Services, Strategy, and Developments)*

12.1 ACCENTURE 136

12.2 COGNIZANT 139

12.3 CAPGEMINI 141

12.4 CSC (COMPUTER SCIENCES CORPORATION) 143

12.5 GENPACT 145

12.6 FUJITSU 147

12.7 IBM 149

12.8 ORACLE 152

12.9 SAP 154

12.10 CISCO 157

12.11 CA TECHNOLOGIES 159

12.12 WIPRO LTD. 162

12.13 INFOSYS 164

12.14 TATA CONSULTANCY SERVICES (TCS) 166

*Details on overview, financials, product & services, strategy, and developments might not be captured in case of unlisted company

13 APPENDIX 168

13.1 CUSTOMIZATION OPTIONS 168

13.1.1 OPERATION BPAAS: PROCESS DATA 168

13.1.2 REGULATORY FRAMEWORK 168

13.1.3 OPERATIONS BPAAS: VERTICALS DATA 168

13.1.4 IMPACT ANALYSIS 168

13.1.5 HISTORICAL DATA AND TRENDS 168

13.2 RELATED REPORTS 169

13.3 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE 170

13.4 FEATURES AND BENEFITS OF RT 170





LIST OF TABLES



UU

TABLE 1 GLOBAL OPERATION BPAAS PEER MARKET SIZE, 2014 (USD MN) 21

TABLE 2 GLOBAL OPERATION BPAAS VERTICAL MARKET SIZE, 2014 (USD MN) 23

TABLE 3 GLOBAL OPERATION BPAAS MARKET: MACROINDICATORS, BY GEOGRAPHY,

2014 (USD MN) 25

TABLE 4 GLOBAL OPERATION BPAAS MARKET: COMPARISON WITH PARENT MARKET,

2014—2020 (USD MN) 30

TABLE 5 GLOBAL OPERATION BPAAS MARKET: DRIVERS AND INHIBITORS 30

TABLE 6 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014-2020 (USD MN) 32

TABLE 7 GLOBAL OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014-2020 (USD MN) 33

TABLE 8 GLOBAL OPERATION BPAAS MARKET, BY END-USER, 2014-2020 (USD MN) 33

TABLE 9 GLOBAL OPERATION BPAAS MARKET, BY PROCESS, 2014-2020 (USD MN) 34

TABLE 10 GLOBAL OPERATION BPAAS MARKET, BY SERVICE, 2014-2020 (USD MN) 35

TABLE 11 GLOBAL OPERATION BPAAS MARKET, BY GEOGRAPHY, 2014-2020 36

TABLE 12 GLOBAL OPERATION BPAAS MARKET: COMPARISON WITH PARENT MARKET,

2014-2020 (USD MN) 37

TABLE 13 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014 & 2020 (USD MN) 40

TABLE 14 BANKING, FINANCIAL SERVICES AND INSURANCE 41

TABLE 15 TELECOMMUNICATION & INFORMATION TECHNOLOGY 42

TABLE 16 ENERGY & UTILITIES 42

TABLE 17 HEALTHCARE 43

TABLE 18 RETAIL & WHOLESALE DISTRIBUTION 43

TABLE 19 TRANSPORTATION & LOGISTICS 44

TABLE 20 MANUFACTURING 45

TABLE 21 AEROSPACE & DEFENSE 46

TABLE 22 GOVERNMENT 46

TABLE 23 GLOBAL OPERATION BPAAS MARKET IN BFSI, BY GEOGRAPHY, 2014-2020 (USD MN) 48

TABLE 24 GLOBAL OPERATION BPAAS MARKET IN TELECOMMUNICATION & INFORMATION TECHNOLOGY, BY GEOGRAPHY, 2014-2020 (USD MN) 49

TABLE 25 GLOBAL OPERATION BPAAS MARKET IN ENERGY & UTILITIES, BY GEOGRAPHY,

2014-2020 (USD MN) 50

TABLE 26 GLOBAL OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY,

2014-2020 (USD MN) 51

TABLE 27 GLOBAL OPERATION BPAAS MARKET IN RETAIL & WHOLESALE DISTRIBUTION,

BY GEOGRAPHY, 2014-2020 (USD MN) 52

TABLE 28 GLOBAL OPERATION BPAAS MARKET IN TRANSPORTATION & LOGISTICS,

BY GEOGRAPHY, 2014-2020 (USD MN) 53

TABLE 29 GLOBAL OPERATION BPAAS MARKET IN MANUFACTURING, BY GEOGRAPHY,

2014-2020 (USD MN) 54

TABLE 30 GLOBAL OPERATION BPAAS MARKET IN AEROSPACE & DEFENCE, BY GEOGRAPHY, 2014-2020 (USD MN) 55

TABLE 31 GLOBAL OPERATION BPAAS MARKET IN GOVERNMENT, BY GEOGRAPHY,

2014-2020 (USD MN) 56

TABLE 32 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014 (USD MN) 57

TABLE 33 GLOBAL OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014-2020 (USD MN) 59

TABLE 34 GLOBAL OPERATION BPAAS IN HOSTED DEPLOYMENT MODEL, BY GEOGRAPHY,

2014-2020 (USD MN) 61

TABLE 35 GLOBAL OPERATION BPAAS IN ON-PREMISE DEPLOYMENT MODEL, BY GEOGRAPHY, 2014-2020 (USD MN) 62

TABLE 36 GLOBAL OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 (USD MN) 63

TABLE 37 GLOBAL OPERATION BPAAS MARKET, BY END-USER, 2014-2020 (USD MN) 65

TABLE 38 GLOBAL OPERATION BPAAS IN ENTERPRISE, BY GEOGRAPHY, 2014-2020 (USD MN) 67

TABLE 39 GLOBAL OPERATION BPAAS IN SMALL AND MEDIUM BUSINESS, BY GEOGRAPHY, 2014-2020 (USD MN) 68

TABLE 40 GLOBAL OPERATION BPAAS MARKET, BY END-USERS, 2014 (USD MN) 69

TABLE 41 GLOBAL OPERATION BPAAS MARKET, BY PROCESS, 2014-2020 (USD MN) 71

TABLE 42 GLOBAL OPERATION BPAAS MARKET, PROCESS COMPARISON WITH PARENT MARKET, 2014—2020 (USD MN) 72

TABLE 43 GLOBAL OPERATION BPAAS MARKET IN DIGITAL ASSET MANAGEMENT,

BY GEOGRAPHY, 2014-2020 (USD MN) 73

TABLE 44 GLOBAL OPERATION BPAAS MARKET IN ORDER MANAGEMENT AS A SERVICE,

BY GEOGRAPHY, 2014-2020 (USD MN) 74

TABLE 45 GLOBAL OPERATION BPAAS MARKET IN SUPPLY CHAIN MANAGEMENT,

BY GEOGRAPHY, 2014-2020 (USD MN) 75

TABLE 46 GLOBAL OPERATION BPAAS MARKET IN INDUSTRY OPERATIONS, BY GEOGRAPHY, 2014-2020 (USD MN) 76

TABLE 47 GLOBAL OPERATION BPAAS MARKET IN BUSINESS PROCESS ANALYTICS,

BY GEOGRAPHY, 2014-2020 (USD MN) 77

TABLE 48 GLOBAL OPERATION BPAAS MARKET, BY SERVICE, 2014-2020 (USD MN) 79

TABLE 49 GLOBAL OPERATION BPAAS MARKET: SERVICES COMPARISON WITH PARENT MARKET, 2014—2020 (USD MN) 80

TABLE 50 GLOBAL OPERATION BPAAS MARKET IN DESIGN AND CONSULTING SERVICES,

BY GEOGRAPHY, 2014-2020 (USD MN) 81

TABLE 51 GLOBAL OPERATION BPAAS MARKET IN SYSTEM INTEGRATION, BY GEOGRAPHY, 2014-2020 (USD MN) 82

TABLE 52 GLOBAL OPERATION BPAAS MARKET IN SUPPORT AND MAINTENANCE,

BY GEOGRAPHY, 2014-2020 (USD MN) 83

TABLE 53 GLOBAL OPERATION BPAAS MARKET, BY GEOGRAPHY, 2014-2020 (USD MN) 85

TABLE 54 NORTH AMERICA OPERATION BPAAS MARKET, BY VERTICAL, 2014—2020 (USD MN) 88

TABLE 55 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL,

2014—2020 (USD MN) 89

TABLE 56 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER, 2014—2020 (USD MN) 91

TABLE 57 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014—2020 (USD MN) 92

TABLE 58 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICE, 2014—2020 (USD MN) 94

TABLE 59 EUROPE OPERATION BPAAS MARKET, BY VERTICAL, 2014—2020 (USD MN) 96

TABLE 60 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014—2020 (USD MN) 98

TABLE 61 EUROPE OPERATION BPAAS MARKET, BY END-USER, 2014—2020 (USD MN) 100

TABLE 62 EUROPE OPERATION BPAAS MARKET, BY PROCESS, 2014—2020 (USD MN) 102

TABLE 63 EUROPE OPERATION BPAAS MARKET, BY SERVICE, 2014—2020 (USD MN) 104

TABLE 64 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL, 2014—2020 (USD MN) 107

TABLE 65 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL,

2014—2020 (USD MN) 108

TABLE 66 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER, 2014—2020 (USD MN) 109

TABLE 67 ASIA-PACIFIC OPERATION BPAAS MARKET, BY PROCESS, 2014—2020 (USD MN) 111

TABLE 68 ASIA-PACIFIC OPERATION BPAAS MARKET, BY SERVICE, 2014—2020 (USD MN) 112

TABLE 69 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL, 2014—2020 (USD MN) 116

TABLE 70 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014—2020 (USD MN) 117

TABLE 71 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY END-USER,

2014—2020 (USD MN) 119

TABLE 72 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS,

2014—2020 (USD MN) 120

TABLE 73 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE,

2014—2020 (USD MN) 122

TABLE 74 LATIN AMERICA OPERATION BPAAS MARKET, BY VERTICAL, 2014—2020 (USD MN) 125

TABLE 75 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL

2014—2020 (USD MN) 126

TABLE 76 LATIN AMERICA OPERATION BPAAS MARKET, BY END-USER, 2014—2020 (USD MN) 128

TABLE 77 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014—2020 (USD MN) 129

TABLE 78 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE, 2014—2020 (USD MN) 131

TABLE 79 GLOBAL OPERATION BPAAS MARKET: MERGERS & ACQUISITIONS 132

TABLE 80 GLOBAL OPERATION BPAAS: JOINT VENTURES 135

TABLE 81 GLOBAL OPERATION BPAAS: GLOBAL ALLIANCE 135

TABLE 82 ACCENTURE: RECENT DEVELOPMENTS 137

TABLE 83 ACCENTURE: KEY FINANCIALS, 2011—2014 (USD MN) 137

TABLE 84 TABLE 34: COGNIZANT: RECENT DEVELOPMENTS 140

TABLE 85 TABLE 35: COGNIZANT: KEY FINANCIALS, 2011— 2014 (USD MN) 140

TABLE 86 CAPGEMINI: RECENT DEVELOPMENTS 141

TABLE 87 CAPGEMINI: KEY FINANCIALS, 2011—2014 (USD MN) 142

TABLE 88 COMPUTER SCIENCES CORPORATION: RECENT DEVELOPMENTS 144

TABLE 89 COMPUTER SCIENCES CORPORATION: KEY FINANCIALS, 2011— 2014 (USD MN) 144

TABLE 90 GENPACT: RECENT DEVELOPMENTS 146

TABLE 91 FUJITSU: RECENT DEVELOPMENTS 147

TABLE 92 FUJITSU KEY FINANCIALS, 2011 — 2014 (USD MN) 148

TABLE 93 IBM REVENUE, 2012-2013(USD MN) 149

TABLE 94 IBM REVENUE: NET SALES, BY GEOGRAPHICAL SEGMENT, 2009—2013 (USD MN) 150

TABLE 95 IBM: RECENT DEVELOPMENTS 151

TABLE 96 ORACLE: KEY FINANCIALS, 2011—2014 (USD MN) 152

TABLE 97 PRODUCT & SERVICE OFFERINGS 152

TABLE 98 SAP SE: KEY FINANCIALS, 2011—2014 (USD MN) 154

TABLE 99 CISCO, INC.: KEY FINANCIALS, 2011—2014 (USD MN) 157

TABLE 100 CA TECHNOLOGIES, INC.: KEY FINANCIALS, 2011—2014 (USD MN) 159

TABLE 101 WIPRO LTD.: KEY FINANCIALS, 2011—2014 (USD MN) 162

TABLE 102 INFOSYS: KEY FINANCIALS, 2011—2014 (USD MN) 164

TABLE 103 TCS: KEY FINANCIALS, 2011—2014 (USD MN) 166





LIST OF FIGURES



FIGURE 1 GLOBAL OPERATION BUSINESS PROCESS AS A SERVICE MARKET: SEGMENTATION & COVERAGE 17

FIGURE 2 GLOBAL OPERATION BPAAS MARKET: INTEGRATED ECOSYSTEM 19

FIGURE 3 RESEARCH METHODOLOGY 20

FIGURE 4 TOP-DOWN APPROACH 21

FIGURE 5 BOTTOM-UP APPROACH 22

FIGURE 6 DEMAND SIDE APPROACH 23

FIGURE 7 MACROINDICATOR-BASED APPROACH 24

FIGURE 8 GLOBAL OPERATION BPAAS MARKET: SNAPSHOT 27

FIGURE 9 GLOBAL OPERATION BPAAS MARKET: GROWTH ASPECTS 29

FIGURE 10 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014 VS 2020 31

FIGURE 11 GLOBAL OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 VS 2020 32

FIGURE 12 GLOBAL OPERATION BPAAS MARKET, BY END-USERS MODEL, 2014 VS 2020 33

FIGURE 13 GLOBAL OPERATION BPAAS PROCESS MARKET, BY GEOGRAPHY, 2014-2020 (USD MN) 34

FIGURE 14 GLOBAL OPERATION BPAAS SERVICES MARKET, BY GEOGRAPHY, 2014-2020 (USD MN) 35

FIGURE 15 GLOBAL OPERATION BPAAS MARKET: BY VERTICAL SCENARIO 39

FIGURE 16 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014-2020 (USD MN) 40

FIGURE 17 BANKING, FINANCIAL SERVICES, AND INSURANCE 41

FIGURE 18 TELECOMMUNICATION & INFORMATION TECHNOLOGY 42

FIGURE 19 ENERGY & UTILITIY 43

FIGURE 20 HEALTHCARE 43

FIGURE 21 RETAIL & WHOLESALE DISTRIBUTION 44

FIGURE 22 TRANSPORTATION & LOGISTICS 45

FIGURE 23 MANUFACTURING 45

FIGURE 24 AEROSPACE & DEFENSE 46

FIGURE 25 GOVERNMENT 47

FIGURE 26 GLOBAL OPERATION BPAAS MARKET IN BFSI, BY GEOGRAPHY, 2014-2020 (USD MN) 47

FIGURE 27 GLOBAL OPERATION BPAAS MARKET IN TELECOMMUNICATION & INFORMATION TECHNOLOGY, BY GEOGRAPHY, 2014-2020 (USD MN) 48

FIGURE 28 GLOBAL OPERATION BPAAS MARKET IN ENERGY & UTILITIES, BY GEOGRAPHY,

2014-2020 (USD MN) 49

FIGURE 29 GLOBAL OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY,

2014-2020 (USD MN) 50

FIGURE 30 GLOBAL OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY,

2014-2020 (USD MN) 51

FIGURE 31 GLOBAL OPERATION BPAAS MARKET IN TRANSPORTATION & LOGISTICS,

BY GEOGRAPHY, 2014-2020 (USD MN) 52

FIGURE 32 GLOBAL OPERATION BPAAS MARKET IN MANUFACTURING, BY GEOGRAPHY,

2014-2020 (USD MN) 53

FIGURE 33 GLOBAL OPERATION BPAAS MARKET IN AEROSPCAE & DEFENSE, BY GEOGRAPHY, 2014-2020 (USD MN) 54

FIGURE 34 GLOBAL OPERATION BPAAS MARKET IN GOVERNMENT, BY GEOGRAPHY,

2014-2020 (USD MN) 55

FIGURE 35 GLOBAL OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014-2020 (USD MN) 59

FIGURE 36 GLOBAL OPERATION BPAAS MARKET IN HOSTED DEPLOYMENT MODEL,

BY GEOGRAPHY, 2014-2020 (USD MN) 60

FIGURE 37 GLOBAL OPERATION BPAAS MARKET IN ON-PREMISE DEPLOYMENT MODEL,

BY GEOGRAPHY, 2014-2020 (USD MN) 61

FIGURE 38 GLOBAL OPERATION BPAAS MARKET, BY END-USER, 2014-2020 (USD MN) 65

FIGURE 39 GLOBAL OPERATION BPAAS MARKET IN ENTERPRISE, BY GEOGRAPHY,

2014-2020 (USD MN) 66

FIGURE 40 GLOBAL OPERATION BPAAS MARKET IN SMALL AND MEDIUM BUSINESS,

BY GEOGRAPHY, 2014-2020 (USD MN) 67

FIGURE 41 GLOBAL OPERATION BPAAS MARKET: BY PROCESS, 2014-2020 (USD MN) 71

FIGURE 42 GLOBAL OPERATION BPAAS MARKET: PROCESS COMPARISON WITH PARENT MARKET, 2014—2020 (USD MN) 72

FIGURE 43 GLOBAL OPERATION BPAAS MARKET IN DIGITAL ASSET MANAGEMENT,

BY GEOGRAPHY, 2014-2020 (USD MN) 73

FIGURE 44 GLOBAL OPERATION BPAAS MARKET IN ORDER MANAGEMENT AS A SERVICE,

BY GEOGRAPHY, 2014-2020 (USD MN) 74

FIGURE 45 GLOBAL OPERATION BPAAS MARKET IN SUPPLY CHAIN MANAGEMENT,

BY GEOGRAPHY, 2014-2020 (USD MN) 75

FIGURE 46 GLOBAL OPERATION BPAAS MARKET IN INDUSTRY OPERATIONS, BY GEOGRAPHY, 2014-2020 (USD MN) 76

FIGURE 47 GLOBAL OPERATION BPAAS MARKET IN BUSINESS PROCESS ANALYTICS,

BY GEOGRAPHY, 2014-2020 (USD MN) 77

FIGURE 48 GLOBAL OPERATION BPAAS MARKET, BY SERVICE, 2014-2020 (USD MN) 79

FIGURE 49 GLOBAL OPERATION BPAAS MARKET: SERVICES COMPARISON WITH PARENT MARKET, 2014—2020 (USD MN) 80

FIGURE 50 GLOBAL OPERATION BPAAS MARKET IN DESIGN AND CONSULTING, BY GEOGRAPHY, 2014-2020 (USD MN) 81

FIGURE 51 GLOBAL OPERATION BPAAS MARKET IN SYSTEM INTEGRATION, BY GEOGRAPHY, 2014-2020 (USD MN) 82

FIGURE 52 GLOBAL OPERATION BPAAS MARKET IN SUPPORT AND MAINTENANCE,

BY GEOGRAPHY, 2014-2020 (USD MN) 83

FIGURE 53 GLOBAL OPERATION BPAAS MARKET: GROWTH ANALYSIS, BY GEOGRAPHY,

2014-2020 (USD MN) 85

FIGURE 54 NORTH AMERICA OPERATION BPAAS MARKET OVERVIEW, 2014—2020 (USD MN) 86

FIGURE 55 NORTH AMERICA OPERATION BPAAS MARKET, BY VERTICAL, 2014—2020 (USD MN) 87

FIGURE 56 SNAPSHOT OF NORTH AMERICA OPERATION BPAAS MARKET, BY VERTICAL 88

FIGURE 57 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL,

2014—2020 (USD MN) 89

FIGURE 58 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL SNAPSHOT, 2014—2020 (USD MN) 90

FIGURE 59 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER 2014—2020 (USD MN) 90

FIGURE 60 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER SNAPSHOT,

2014—2020 (USD MN) 91

FIGURE 61 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014—2020 (USD MN) 92

FIGURE 62 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS SNAPSHOT,

2014—2020 (USD MN) 93

FIGURE 63 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICE 2014—2020 (USD MN) 93

FIGURE 64 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICES SNAPSHOT,

2014—2020 (USD MN) 94

FIGURE 65 EUROPE OPERATION BPAAS MARKET OVERVIEW, 2014—2020 (USD MN) 95

FIGURE 66 EUROPE OPERATION BPAAS MARKET, BY VERTICAL, 2014—2020 (USD MN) 96

FIGURE 67 EUROPE OPERATION BPAAS MARKET, BY VERTICAL SNAPSHOT, 2014-2020 (USD MN) 97

FIGURE 68 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014—2020 (USD MN) 98

FIGURE 69 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL SNAPSHOT,

2014—2020 (USD MN) 99

FIGURE 70 EUROPE OPERATION BPAAS MARKET, BY END-USER 2014—2020 (USD MN) 100

FIGURE 71 EUROPE OPERATION BPAAS MARKET, BY END-USER SNAPSHOT, 2014—2020 (USD MN) 101

FIGURE 72 EUROPE OPERATION BPAAS MARKET, BY PROCESS, 2014—2020 (USD MN) 101

FIGURE 73 EUROPE OPERATION BPAAS MARKET, BY PROCESS SNAPSHOT, 2014—2020 (USD MN) 103

FIGURE 74 EUROPE OPERATION BPAAS MARKET, BY SERVICE, 2014—2020 (USD MN) 103

FIGURE 75 EUROPE OPERATION BPAAS MARKET, BY SERVICE SNAPSHOT, 2014—2020 (USD MN) 104

FIGURE 76 ASIA-PACIFIC OPERATION BPAAS MARKET OVERVIEW, 2014—2020 (USD MN) 105

FIGURE 77 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL, 2014—2020 (USD MN) 106

FIGURE 78 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL SNAPSHOT,

2014-2020 (USD MN) 107

FIGURE 79 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL,

2014—2020 (USD MN) 108

FIGURE 80 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL SNAPSHOT, 2014—2020 (USD MN) 109

FIGURE 81 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER 2014—2020 (USD MN) 109

FIGURE 82 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER SNAPSHOT,

2014—2020 (USD MN) 110

FIGURE 83 ASIA-PACIFIC OPERATION BPAAS MARKET, BY PROCESS, 2014—2020 (USD MN) 110

FIGURE 84 ASIA PACIFIC OPERATION BPAAS MARKET, BY PROCESS SNAPSHOT,

2014—2020 (USD MN) 111

FIGURE 85 ASIA-PACIFIC OPERATION BPAAS MARKET, BY SERVICE, 2014—2020 (USD MN) 112

FIGURE 86 EUROPE OPERATION BPAAS MARKET, BY SERVICE SNAPSHOT, 2014—2020 (USD MN) 113

FIGURE 87 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET OVERVIEW,

2014—2020 (USD MN) 114

FIGURE 88 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY VERTICAL,

2014—2020 (USD MN) 115

FIGURE 89 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY VERTICAL SNAPSHOT, 2014-2020 116

FIGURE 90 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 2014—2020 (USD MN) 117

FIGURE 91 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL SNAPSHOT, 2014—2020 (USD MN) 118

FIGURE 92 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY END-USER,

2014—2020 (USD MN) 118

FIGURE 93 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER SNAPSHOT,

2014—2020 (USD MN) 119

FIGURE 94 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS,

2014—2020 (USD MN) 120

FIGURE 95 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS SNAPSHOT, 2014—2020 (USD MN) 121

FIGURE 96 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE,

2014—2020 (USD MN) 121

FIGURE 97 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE SNAPSHOT, 2014—2020 (USD MN) 122

FIGURE 98 LATIN AMERICA OPERATION BPAAS MARKET OVERVIEW, 2014—2020 (USD MN) 123

FIGURE 99 LATIN AMERICA OPERATION BPAAS MARKET, BY VERTICAL 2014—2020 (USD MN) 124

FIGURE 100 LATIN AMERICA OPERATION BPAAS MARKET, BY VERTICAL SNAPSHOT,

2014-2020 (USD MN) 125

FIGURE 101 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL

2014—2020 (USD MN) 126

FIGURE 102 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL SNAPSHOT, 2014—2020 (USD MN) 127

FIGURE 103 LATIN AMERICA OPERATION BPAAS MARKET, BY END-USER 2014—2020 (USD MN) 127

FIGURE 104 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER SNAPSHOT,

2014—2020 (USD MN) 128

FIGURE 105 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014—2020 (USD MN) 129

FIGURE 106 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS SNAPSHOT,

2014—2020 (USD MN) 130

FIGURE 107 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE, 2014—2020 (USD MN) 130

FIGURE 108 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE SNAPSHOT,

2014—2020 (USD MN) 131

* Alle Preise sind netto ausgewiesen. In Abhängigkeit von Ihrer Rechnungsanschrift ist hierauf noch USt. zu entrichten (Deutschland z.Z. 19%). Unser Angebot richtet sich ausschließlich an Unternehmen, Gewerbetreibende und Freiberufler.

 

Über marktforschung.de

Branchenwissen an zentraler Stelle bündeln und abrufbar machen – das ist das Hauptanliegen von marktforschung.de. Unser breites Informationsangebot rund um die Marktforschung richtet sich sowohl an Marktforschungsinstitute, Felddienstleister, Panelbetreiber und Herausgeber von Studien, Marktdaten sowie Marktanalysen als auch an deren Kunden aus Industrie, Handel und Dienstleistungsgewerbe.

facebook twitter google plus