Marktanalyse - Global BPO Services

MarketLine
06.2016
36 Seiten

 
Typ:
Marktanalyse
Verfüg­barkeit:
verfügbar
Regionen/­Länder:
  • Europa
  • Asien / Pazifik
  • Mittlerer Osten / Afrika
  • Nordamerika / USA
  • Australien
  • Mittel- / Südamerika
Sprache:
Englisch

Bitte wählen Sie ein Lieferformat und klicken Sie unten auf einen Bestellbutton:

PDF-Datei per E-Mail, Single User Price, versandkostenfrei
PDF-Datei per E-Mail, Site License Price**, versandkostenfrei
PDF-Datei per E-Mail, Enterprise License, versandkostenfrei


Summary
Global BPO Services industry profile provides top-line qualitative and quantitative summary information including: market size (value 2011-15, and forecast to 2020). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Essential resource for top-line data and analysis covering the Global bpo services market. Includes market size and segmentation data, textual and graphical analysis of market growth trends, leading companies and macroeconomic information.


Synopsis
Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the bpo services market in the global

Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the globalbpo services market

Leading company profiles reveal details of key bpo services market players' global operations and financial performance

Add weight to presentations and pitches by understanding the future growth prospects of the Global bpo services market with five year forecasts




Reasons To Buy
What was the size of the Global bpo services market by value in 2015?

What will be the size of the Global bpo services market in 2020?

What factors are affecting the strength of competition in the Global bpo services market?

How has the market performed over the last five years?

What are the main segments that make up the global's bpo services market?

Key Highlights
- BPO services include the outsourcing of business-related processes to third-party organisations. The services include the outsourcing of functions such as customer relationship management, finance and accounting, human resources, procurement, and vertical-specific processes. Any currency conversions used in the creation of this report have been calculated using constant 2015 annual average exchange rates.

- The global BPO services market had total revenues of $138.6bn in 2015, representing a compound annual growth rate (CAGR) of 6.9% between 2011 and 2015.

- The vertical-specific BPO segment was the market's most lucrative in 2015, with total revenues of $38.9bn, equivalent to 28.1% of the market's overall value.

- The biggest reason behind using the BPO services by companies around the word is to rationalise costs, improve performance and increase consumer satisfaction. The main drivers for the BPO market growth are technology infusion, scalability, quality, best-of-breed process and improved service levels.
Table of Contents

Executive Summary

Market value

Market value forecast

Category segmentation

Geography segmentation

Market rivalry

Market Overview

Market definition

Market analysis

Market Data

Market value

Market Segmentation

Category segmentation

Geography segmentation

Market Outlook

Market value forecast

Five Forces Analysis

Summary

Buyer power

Supplier power

New entrants

Threat of substitutes

Degree of rivalry

Leading Companies

Accenture PLC

CGI Group Inc.

SYNNEX Corporation

Telus International

Methodology

Industry associations

Related MarketLine research

Appendix

About MarketLine



List of Tables

Table 1: Global bpo services market value: $ billion, 2011—15

Table 2: Global bpo services market category segmentation: $ billion, 2015

Table 3: Global bpo services market geography segmentation: $ billion, 2015

Table 4: Global bpo services market value forecast: $ billion, 2015—20

Table 5: Accenture PLC: key facts

Table 6: Accenture PLC: key financials ($)

Table 7: Accenture PLC: key financial ratios

Table 8: CGI Group Inc.: key facts

Table 9: CGI Group Inc.: key financials ($)

Table 10: CGI Group Inc.: key financials (C$)

Table 11: CGI Group Inc.: key financial ratios

Table 12: SYNNEX Corporation: key facts

Table 13: SYNNEX Corporation: key financials ($)

Table 14: SYNNEX Corporation: key financial ratios

Table 15: Telus International: key facts



List of Figures

Figure 1: Global bpo services market value: $ billion, 2011—15

Figure 2: Global bpo services market category segmentation: % share, by value, 2015

Figure 3: Global bpo services market geography segmentation: % share, by value, 2015

Figure 4: Global bpo services market value forecast: $ billion, 2015—20

Figure 5: Forces driving competition in the global bpo services market, 2015

Figure 6: Drivers of buyer power in the global bpo services market, 2015

Figure 7: Drivers of supplier power in the global bpo services market, 2015

Figure 8: Factors influencing the likelihood of new entrants in the global bpo services market, 2015

Figure 9: Factors influencing the threat of substitutes in the global bpo services market, 2015

Figure 10: Drivers of degree of rivalry in the global bpo services market, 2015

Figure 11: Accenture PLC: revenues & profitability

Figure 12: Accenture PLC: assets & liabilities

Figure 13: CGI Group Inc.: revenues & profitability

Figure 14: CGI Group Inc.: assets & liabilities

Figure 15: SYNNEX Corporation: revenues & profitability

Figure 16: SYNNEX Corporation: assets & liabilities

* Alle Preise sind netto ausgewiesen. In Abhängigkeit von Ihrer Rechnungsanschrift ist hierauf noch USt. zu entrichten (Deutschland z.Z. 19%). Unser Angebot richtet sich ausschließlich an Unternehmen, Gewerbetreibende und Freiberufler.

 

Über marktforschung.de

Branchenwissen an zentraler Stelle bündeln und abrufbar machen – das ist das Hauptanliegen von marktforschung.de. Unser breites Informationsangebot rund um die Marktforschung richtet sich sowohl an Marktforschungsinstitute, Felddienstleister, Panelbetreiber und Herausgeber von Studien, Marktdaten sowie Marktanalysen als auch an deren Kunden aus Industrie, Handel und Dienstleistungsgewerbe.

facebook twitter google plus