Marktanalyse - Disaster Recovery as a Service Market by Solution (Disaster Planning & Testing, Real-Time Replication, Backup Solution, Data Security & Compliance), by Service Provider (Disaster Recovery, Cloud, Telecom & Communication) – Global Forecast to 2020

MarketsandMarkets
06.2015
141 Seiten

 
Typ:
Marktanalyse
Verfüg­barkeit:
verfügbar
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Sprache:
Englisch

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DRaaS enables backup of all crucial data on a secondary storage, hosted or virtual machines. DRaaS solutions comprise DR planning and testing, real-time replication, backup solution, and data security and compliance. Disaster recovery plans provide business continuity, irrespective of any kind of interruption, such as power failures, IT system crashes, natural disasters, supply chain problems, and others. Real-time replication is the replica of virtual machines on a continuous basis. Backup solution aims at restoring the data in the form of backup at the time of downtime or failures such as power outage, human error, natural catastrophe, and others. Data security and compliance solution covers broader tools such as database security management, email protection, dealing with security breaches, retrieving data, maintaining security audits and compliance standards, creating data protection, and encryption strategies.
The complete DRaaS market analysis consists of evaluating various types of solutions, services, providers, organization size, verticals, and regions. The overall market size is reached at by adding up the individual market size of all solutions and services.
The DRaaS solutions and services offer faster deployment, flexibility, scalability, predictable costs, and reliability to the SMBs and large enterprises. These benefits have encouraged enterprises to adopt cloud-based services rather than on-premises to save time and cost. The market integration of DRaaS is gaining popularity and is being used by businesses of all sizes across the world.
The report is expected to help the market leaders/new entrants in this market in the following ways:
1. This report segments the DRaaS market into solutions and services covering this market comprehensively. The report provides the closest approximations of the revenue numbers for the overall market and the sub-segments. The market numbers are further split into verticals, organization size, providers, and regions.
2. This report will help them better understand the competitors and gain more insights to better position their business. There is a separate section on competitive landscape that includes competitors’ ecosystem and their roles in the market. Besides, there are company profiles of the top 10 players in this market. In this section, market internals are provided that can put them ahead of the competitors.
3. The report helps them understand the overall growth of the market. The report provides information and analysis of key market drivers, restraints, opportunities, and challenges.
TABLE OF CONTENTS



1 INTRODUCTION 14

1.1 OBJECTIVES OF THE STUDY 14

1.2 MARKET DEFINITION 14

1.3 MARKET SCOPE 14

1.3.1 MARKETS COVERED 15

1.3.2 YEARS CONSIDERED IN THE REPORT 15

1.4 CURRENCY 16

1.5 LIMITATIONS 16

1.6 STAKEHOLDERS 16

2 RESEARCH METHODOLOGY 17

2.1 RESEARCH DATA 17

2.1.1 SECONDARY DATA 18

2.1.1.1 Key data taken from secondary sources 18

2.1.2 PRIMARY DATA 18

2.1.2.1 Key data taken from primary sources 19

2.1.2.2 Key industry insights 19

2.1.2.3 Breakdown of primaries 20

2.2 MARKET SIZE ESTIMATION 20

2.2.1 BOTTOM-UP APPROACH 21

2.2.2 TOP-DOWN APPROACH 22

2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 23

2.4 RESEARCH ASSUMPTIONS 24

2.4.1 ASSUMPTIONS 24

3 EXECUTIVE SUMMARY 25

4 PREMIUM INSIGHTS 29

4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE DISASTER RECOVERY-AS-A-SERVICE MARKET 29

4.2 LIFE CYCLE ANALYSIS, BY REGION 30

4.3 BEST MARKET TO INVEST 30

4.4 PRODUCT GROWTH MATRIX 31

5 MARKET OVERVIEW 32

5.1 INTRODUCTION 33

5.2 MARKET SEGMENTATION 33

5.2.1 BY SOLUTION 33

5.2.2 BY SERVICE 34

5.2.3 BY PROVIDER 34

5.2.4 BY VERTICAL 35

5.2.5 BY REGION 35

5.3 MARKET DYNAMICS 36

5.3.1 DRIVERS 37

5.3.1.1 Faster recovery 37

5.3.1.2 Cost effectiveness 37

5.3.1.3 Greater flexibility 37

5.3.2 RESTRAINTS 38

5.3.2.1 Lack of disaster recovery plan among SMBs 38

5.3.2.2 Platform-dependent cloud-based applications 38

5.3.3 OPPORTUNITIES 38

5.3.3.1 Increased adoption of hybrid cloud disaster recovery-as-a-service 38

5.3.3.2 High rate of adoption among the mobile service providers 38

5.3.4 CHALLENGES 39

5.3.4.1 Security and compliance 39

5.3.4.2 Location for deploying disaster recovery 39

5.4 TECHNOLOGICAL OVERVIEW 40

5.4.1 RECOVERY TIME OBJECTIVE 40

5.4.2 RECOVERY POINT OBJECTIVE 40

6 INDUSTRY TRENDS 41

6.1 INTRODUCTION 41

6.2 VALUE CHAIN ANALYSIS 41

6.3 ECOSYSTEM 42

6.4 PORTER’S FIVE FORCES ANALYSIS 43

6.4.1 THREAT OF NEW ENTRANTS 44

6.4.2 THREAT OF SUBSTITUTES 44

6.4.3 BARGAINING POWER OF SUPPLIERS 44

6.4.4 BARGAINING POWER OF BUYERS 45

6.4.5 INTENSITY OF COMPETITIVE RIVALRY 45

6.5 STRATEGIC BENCHMARKING 46

7 DISASTER RECOVERY-AS-A-SERVICE MARKET ANALYSIS, BY SOLUTION 47

7.1 INTRODUCTION 48

7.1.1 DISASTER PLANNING AND TESTING 49

7.1.2 REAL-TIME REPLICATION 50

7.1.3 BACKUP SOLUTIONS 51

7.1.4 DATA SECURITY AND COMPLIANCE 52



8 DISASTER RECOVERY-AS-A-SERVICE MARKET ANALYSIS, BY SERVICE 54

8.1 INTRODUCTION 55

8.1.1 CONSULTING AND SYSTEM INTEGRATION 56

8.1.2 SUPPORT AND MAINTENANCE 57

8.1.3 MANAGED SERVICE 58

9 DISASTER RECOVERY-AS-A-SERVICE MARKET ANALYSIS, BY PROVIDER 60

9.1 INTRODUCTION 61

9.1.1 DISASTER RECOVERY SERVICE PROVIDERS 62

9.1.2 CLOUD SERVICE PROVIDERS 62

9.1.3 TELECOM AND COMMUNICATION SERVICE PROVIDERS 63

10 DISASTER RECOVERY-AS-A-SERVICE MARKET ANALYSIS, BY ORGANIZATION SIZE 64

10.1 INTRODUCTION 65

10.2 SMALL AND MEDIUM BUSINESSES 66

10.3 LARGE ENTERPRISES 67

11 DISASTER RECOVERY-AS-A-SERVICE MARKET ANALYSIS, BY VERTICAL 68

11.1 INTRODUCTION 69

11.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 70

11.3 RETAIL AND WHOLESALE 72

11.4 TELECOMMUNICATION AND IT 73

11.5 HEALTHCARE 74

11.6 MEDIA AND ENTERTAINMENT 76

11.7 GOVERNMENT 77

11.8 EDUCATION 78

11.9 MANUFACTURING 80

11.10 TRANSPORTATION AND LOGISTICS 81

11.11 OTHERS 82

12 GEOGRAPHIC ANALYSIS 85

12.1 INTRODUCTION 86

12.2 NORTH AMERICA 88

12.3 EUROPE 90

12.4 ASIA-PACIFIC 91

12.5 THE MIDDLE EAST AND AFRICA 92

12.6 LATIN AMERICA 93





13 COMPETITIVE LANDSCAPE 95

13.1 OVERVIEW 95

13.2 COMPETITIVE SITUATION AND TRENDS 96

13.3 MERGERS AND ACQUISITIONS 98

13.4 PARTNERSHIPS AND COLLABORATIONS 99

13.5 NEW PRODUCT LAUNCHES 100

13.6 VENTURE FUNDING 101

14 COMPANY PROFILES 102

14.1 INTRODUCTION 102

(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*

14.2 IBM CORPORATION 103

14.3 HEWLETT-PACKARD COMPANY 106

14.4 AMAZON WEB SERVICES, INC. 109

14.5 MICROSOFT CORPORATION 112

14.6 VMWARE, INC. 115

14.7 SUNGARD AVAILABILITY SERVICES 118

14.8 ILAND INTERNET SOLUTIONS CORPORATION 120

14.9 VERIZON TERREMARK 122

14.10 NTT COMMUNICATIONS CORPORATION 124

14.11 RACKSPACE HOSTING, INC. 126

14.12 CABLE AND WIRELESS/COLUMBUS BUSINESS SOLUTIONS 128

14.13 COSENTRY 131

*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.

15 APPENDIX 134

15.1 INSIGHTS FROM INDUSTRY EXPERTS 134

15.2 DISCUSSION GUIDE 134

15.3 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 138

15.4 AVAILABLE CUSTOMIZATIONS 138

15.5 RELATED REPORTS 139





LIST OF TABLES



TABLE 1 DISASTER RECOVERY-AS-A-SERVICE MARKET, BY SOLUTION AND SERVICE,

2013—2020 ($MILLION) 26

TABLE 2 FASTER RECOVERY, COST EFFECTIVENESS, AND GREATER FLEXIBILITY ARE DRIVING THE DISASTER RECOVERY-AS-A-SERVICE MARKET 37

TABLE 3 LACK OF DISASTER RECOVERY PLAN AMONG SMBS IS A MAJOR RESTRAINT AFFECTING THE DISASTER RECOVERY-AS-A-SERVICE MARKET 38

TABLE 4 INCREASED ADOPTION RATE OF HYBRID CLOUD DISASTER RECOVERY-AS-A-SERVICE IS A HUGE OPPORTUNITY FOR THE DISASTER RECOVERY-AS-A-SERVICE MARKET 39

TABLE 5 SECURITY AND COMPLIANCE IS PROVING TO BE A MAJOR CHALLENGE TO THE DISASTER RECOVERY-AS-A-SERVICE MARKET 39

TABLE 6 DISASTER RECOVERY-AS-A-SERVICE MARKET SIZE, BY SOLUTION,

2013—2020 ($MILLION) 48

TABLE 7 DISASTER RECOVERY-AS-A-SERVICE: DISASTER RECOVERY PLANNING AND TESTING MARKET SIZE, BY VERTICAL, 2013—2020 ($MILLION) 49

TABLE 8 DISASTER RECOVERY-AS-A-SERVICE: DISASTER RECOVERY PLANNING AND TESTING MARKET SIZE, BY REGION, 2013—2020 ($MILLION) 50

TABLE 9 DISASTER RECOVERY-AS-A-SERVICE: REAL-TIME REPLICATION MARKET SIZE,

BY VERTICAL, 2013—2020 ($MILLION) 50

TABLE 10 DISASTER RECOVERY-AS-A-SERVICE: REAL-TIME REPLICATION MARKET SIZE,

BY REGION, 2013—2020 ($MILLION) 51

TABLE 11 DISASTER RECOVERY-AS-A-SERVICE: BACKUP SOLUTION MARKET SIZE,

BY VERTICAL, 2013—2020 ($MILLION) 51

TABLE 12 DISASTER RECOVERY-AS-A-SERVICE: BACKUP SOLUTION MARKET SIZE,

BY REGION, 2013—2020 ($MILLION) 52

TABLE 13 DISASTER RECOVERY-AS-A-SERVICE: DATA SECURITY AND COMPLIANCE MARKET SIZE, BY VERTICAL, 2013—2020 ($MILLION) 52

TABLE 14 DISASTER RECOVERY-AS-A-SERVICE: DATA SECURITY AND COMPLIANCE SOLUTION MARKET SIZE, BY REGION, 2013—2020 ($MILLION) 53

TABLE 15 DISASTER RECOVERY-AS-A-SERVICE MARKET SIZE, BY SERVICE,

2013—2020 ($MILLION) 55

TABLE 16 DISASTER RECOVERY-AS-A-SERVICE: CONSULTING AND SYSTEM INTEGRATION MARKET SIZE, BY VERTICAL, 2013—2020 ($MILLION) 56

TABLE 17 DISASTER RECOVERY-AS-A-SERVICE: CONSULTING AND SYSTEM INTEGRATION MARKET SIZE, BY REGION, 2013—2020 ($MILLION) 57

TABLE 18 DISASTER RECOVERY-AS-A-SERVICE: SUPPORT AND MAINTENANCE MARKET SIZE, BY VERTICAL, 2013—2020 ($MILLION) 57

TABLE 19 DISASTER RECOVERY-AS-A-SERVICE: SUPPORT AND MAINTENANCE MARKET SIZE, BY REGION, 2013—2020 ($MILLION) 58

TABLE 20 DISASTER RECOVERY-AS-A-SERVICE: MANAGED SERVICE MARKET SIZE,

BY VERTICAL, 2013—2020 ($MILLION) 58

TABLE 21 DISASTER RECOVERY-AS-A-SERVICE: MANAGED SERVICE MARKET SIZE,

BY REGION, 2013—2020 ($MILLION) 59

TABLE 22 DISASTER RECOVERY-AS-A-SERVICE MARKET SIZE, BY PROVIDER,

2013—2020 ($MILLION) 61

TABLE 23 DISASTER RECOVERY-AS-A-SERVICE: DISASTER RECOVERY SERVICE PROVIDERS MARKET SIZE, BY REGION, 2013—2020 ($MILLION) 62

TABLE 24 DISASTER RECOVERY-AS-A-SERVICE: CLOUD SERVICE PROVIDERS MARKET SIZE, BY REGION, 2013—2020 ($MILLION) 63

TABLE 25 DISASTER RECOVERY-AS-A-SERVICE: TELECOM AND COMMUNICATION SERVICE PROVIDERS MARKET SIZE, BY REGION, 2013—2020 ($MILLION) 63

TABLE 26 DISASTER RECOVERY-AS-A-SERVICE MARKET SIZE, BY ORGANIZATION SIZE,

2013—2020 ($MILLION) 65

TABLE 27 DISASTER RECOVERY-AS-A-SERVICE: SMBS MARKET SIZE, BY REGION,

2013—2020 ($MILLION) 66

TABLE 28 DISASTER RECOVERY-AS-A-SERVICE: LARGE ENTERPRISES MARKET SIZE,

BY REGION, 2013—2020 ($MILLION) 67

TABLE 29 DISASTER RECOVERY-AS-A-SERVICE MARKET SIZE, BY VERTICAL,

2013—2020 ($MILLION) 70

TABLE 30 DISASTER RECOVERY-AS-A-SERVICE: BANKING, FINANCIAL SERVICES, AND INSURANCE MARKET SIZE, BY REGION, 2013—2020 ($MILLION) 71

TABLE 31 DISASTER RECOVERY-AS-A-SERVICE: BANKING, FINANCIAL SERVICES, AND INSURANCE MARKET SIZE, BY SOLUTION, 2013—2020 ($MILLION) 71

TABLE 32 DISASTER RECOVERY-AS-A-SERVICE: BANKING, FINANCIAL SERVICES, AND INSURANCE MARKET SIZE, BY SERVICE, 2013—2020 ($MILLION) 71

TABLE 33 DISASTER RECOVERY-AS-A-SERVICE: RETAIL AND WHOLESALE MARKET SIZE,

BY REGION, 2013—2020 ($MILLION) 72

TABLE 34 DISASTER RECOVERY-AS-A-SERVICE: RETAIL AND WHOLESALE MARKET SIZE,

BY SOLUTION, 2013—2020 ($MILLION) 72

TABLE 35 DISASTER RECOVERY-AS-A-SERVICE: RETAIL AND WHOLESALE MARKET SIZE,

BY SERVICE, 2013—2020 ($MILLION) 73

TABLE 36 DISASTER RECOVERY-AS-A-SERVICE: TELECOMMUNICATION AND IT MARKET SIZE, BY REGION, 2013—2020 ($MILLION) 73

TABLE 37 DISASTER RECOVERY-AS-A-SERVICE: TELECOMMUNICATION AND IT MARKET SIZE, BY SOLUTION, 2013—2020 ($MILLION) 74

TABLE 38 DISASTER RECOVERY-AS-A-SERVICE: TELECOMMUNICATION AND IT MARKET SIZE, BY SERVICE, 2013—2020 ($MILLION) 74

TABLE 39 DISASTER RECOVERY-AS-A-SERVICE: HEALTHCARE MARKET SIZE, BY REGION, 2013—2020 ($MILLION) 75

TABLE 40 DISASTER RECOVERY-AS-A-SERVICE: HEALTHCARE MARKET SIZE, BY SOLUTION, 2013—2020 ($MILLION) 75

TABLE 41 DISASTER RECOVERY-AS-A-SERVICE: HEALTHCARE MARKET SIZE, BY SERVICE, 2013—2020 ($MILLION) 75

TABLE 42 DISASTER RECOVERY-AS-A-SERVICE: MEDIA AND ENTERTAINMENT MARKET SIZE, BY REGION, 2013—2020 ($MILLION) 76

TABLE 43 DISASTER RECOVERY-AS-A-SERVICE: MEDIA AND ENTERTAINMENT MARKET SIZE, BY SOLUTION, 2013—2020 ($MILLION) 76

TABLE 44 DISASTER RECOVERY-AS-A-SERVICE: MEDIA AND ENTERTAINMENT MARKET SIZE, BY SERVICE, 2013—2020 ($MILLION) 77

TABLE 45 DISASTER RECOVERY-AS-A-SERVICE: GOVERNMENT MARKET SIZE, BY REGION, 2013—2020 ($MILLION) 77

TABLE 46 DISASTER RECOVERY-AS-A-SERVICE: GOVERNMENT MARKET SIZE, BY SOLUTION, 2013—2020 ($MILLION) 78

TABLE 47 DISASTER RECOVERY-AS-A-SERVICE: GOVERNMENT MARKET SIZE, BY SERVICE, 2013—2020 ($MILLION) 78

TABLE 48 DISASTER RECOVERY-AS-A-SERVICE: EDUCATION MARKET SIZE, BY REGION, 2013—2020 ($MILLION) 79

TABLE 49 DISASTER RECOVERY-AS-A-SERVICE: EDUCATION MARKET SIZE, BY SOLUTION, 2013—2020 ($MILLION) 79

TABLE 50 DISASTER RECOVERY-AS-A-SERVICE: EDUCATION MARKET SIZE, BY SERVICE, 2013—2020 ($MILLION) 79

TABLE 51 DISASTER RECOVERY-AS-A-SERVICE: MANUFACTURING MARKET SIZE, BY REGION, 2013—2020 ($MILLION) 80

TABLE 52 DISASTER RECOVERY-AS-A-SERVICE: MANUFACTURING MARKET SIZE,

BY SOLUTION, 2013—2020 ($MILLION) 80

TABLE 53 DISASTER RECOVERY-AS-A-SERVICE: MANUFACTURING MARKET SIZE, BY SERVICE, 2013—2020 ($MILLION) 81

TABLE 54 DISASTER RECOVERY-AS-A-SERVICE: TRANSPORTATION AND LOGISTICS MARKET SIZE, BY REGION, 2013—2020 ($MILLION) 81

TABLE 55 DISASTER RECOVERY-AS-A-SERVICE: TRANSPORTATION AND LOGISTICS MARKET SIZE, BY SOLUTION, 2013—2020 ($MILLION) 82

TABLE 56 DISASTER RECOVERY-AS-A-SERVICE: TRANSPORTATION AND LOGISTICS MARKET SIZE, BY SERVICE, 2013—2020 ($MILLION) 82

TABLE 57 DISASTER RECOVERY-AS-A-SERVICE: OTHERS MARKET SIZE, BY REGION,

2013—2020 ($MILLION) 83

TABLE 58 DISASTER RECOVERY-AS-A-SERVICE: OTHERS MARKET SIZE, BY SOLUTION,

2013—2020 ($MILLION) 83

TABLE 59 DISASTER RECOVERY-AS-A-SERVICE: OTHERS MARKET SIZE, BY SERVICE,

2013—2020 ($MILLION) 84

TABLE 60 DISASTER RECOVERY-AS-A-SERVICE MARKET SIZE, BY REGION,

2013—2020 ($MILLION) 87

TABLE 61 DISASTER RECOVERY-AS-A-SERVICE: NORTH AMERICA MARKET SIZE, BY VERTICAL, 2013—2020 ($MILLION) 89

TABLE 62 DISASTER RECOVERY-AS-A-SERVICE: EUROPE MARKET SIZE, BY VERTICAL,

2013—2020 ($MILLION) 90

TABLE 63 DISASTER RECOVERY-AS-A-SERVICE: APAC MARKET SIZE, BY VERTICAL,

2013—2020 ($MILLION) 91

TABLE 64 DISASTER RECOVERY-AS-A-SERVICE: MEA MARKET SIZE, BY VERTICAL,

2013—2020 ($MILLION) 92

TABLE 65 DISASTER RECOVERY-AS-A-SERVICE: LATIN AMERICA MARKET SIZE, BY VERTICAL, 2013—2020 ($MILLION) 94

TABLE 66 MERGERS AND ACQUISITIONS, 2014 98

TABLE 67 PARTNERSHIPS AND COLLABORATIONS, 2012—2015 99

TABLE 68 NEW PRODUCT LAUNCHES, 2014—2015 100

TABLE 69 VENTURE FUNDING, 2012—2015 101







LIST OF FIGURES



FIGURE 1 RESEARCH DESIGN 17

FIGURE 2 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 21

FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 22

FIGURE 4 DATA TRIANGULATION 23

FIGURE 5 ASSUMPTIONS OF THE RESEARCH STUDY 24

FIGURE 6 MARKET SNAPSHOT OF REGIONS COVERED (2015) 26

FIGURE 7 EVOLUTION OF DRAAS 27

FIGURE 8 DRAAS MARKET SNAPSHOT ON THE BASIS OF SOLUTION (2015 VS. 2020) 28

FIGURE 9 LUCRATIVE MARKET PROSPECTS IN THE DISASTER RECOVERY-AS-A-SERVICE MARKET 29

FIGURE 10 DISASTER RECOVERY-AS-A-SERVICE MARKET: MARKET SHARE OF SOLUTIONS AND REGIONS 29

FIGURE 11 LIFE CYCLE ANALYSIS, BY REGION (2015): APAC SOON TO ENTER THE EXPONENTIAL GROWTH PHASE 30

FIGURE 12 LATIN AMERICA EXPECTED TO CREATE HUGE INVESTMENT OPPORTUNITIES 30

FIGURE 13 REAL-TIME REPLICATION ESTIMATED TO GROW AT THE HIGHEST RATE 31

FIGURE 14 DISASTER RECOVERY-AS-A-SERVICE MARKET, BY SOLUTION 33

FIGURE 15 DISASTER RECOVERY-AS-A-SERVICE MARKET, BY SERVICE 34

FIGURE 16 DISASTER RECOVERY-AS-A-SERVICE MARKET, BY PROVIDER 34

FIGURE 17 DISASTER RECOVERY-AS-A-SERVICE MARKET, BY VERTICAL 35

FIGURE 18 DISASTER RECOVERY-AS-A-SERVICE MARKET, BY REGION 35

FIGURE 19 FASTER RECOVERY AND COST EFFECTIVENESS ARE THE DRIVING FACTORS OF THE DISASTER RECOVERY-AS-A-SERVICE MARKET 36

FIGURE 20 RPO AND RTO OCCURENCE IN THE DISASTER RECOVERY-AS-A-SERVICE MARKET 40

FIGURE 21 DISASTER RECOVERY-AS-A-SERVICE: VALUE CHAIN ANALYSIS 42

FIGURE 22 DISASTER RECOVERY-AS-A-SERVICE ECOSYSTEM 43

FIGURE 23 DISASTER RECOVERY-AS-A-SERVICE: PORTER’S FIVE FORCES ANALYSIS 43

FIGURE 24 STRATEGIC BENCHMARKING: DISASTER RECOVERY-AS-A-SERVICE 46

FIGURE 25 BACKUP SOLUTION HAS THE HIGHEST MARKET SIZE AND THE TREND IS EXPECTED TO CONTINUE TILL 2020 48

FIGURE 26 SUPPORT AND MAINTENANCE HAS THE HIGHEST MARKET SIZE AND THE TREND IS EXPECTED TO CONTINUE TILL 2020 55

FIGURE 27 CLOUD SERVICE PROVIDERS HAVE THE HIGHEST MARKET SIZE AND THE TREND IS EXPECTED TO CONTINUE TILL 2020 61

FIGURE 28 SMBS SEGMENT IS EXPECTED TO EXHIBIT THE HIGHEST CAGR DURING THE FORECAST PERIOD 65

FIGURE 29 MEDIA AND ENTERTAINMENT IS EXPECTED TO HAVE A HIGH GROWTH RATE IN THE DISASTER RECOVERY-AS-A-SERVICE MARKET 69

FIGURE 30 LATIN AMERICA HAS THE HIGHEST GROWTH RATE FROM 2015 TO 2020 86

FIGURE 31 LATIN AMERICA: AN ATTRACTIVE DESTINATION FOR THE DISASTER RECOVERY-AS-A-SERVICE MARKET, 2015-2020 87

FIGURE 32 NORTH AMERICA MARKET SNAPSHOT —RAPID ADOPTION OF TECHNOLOGY IS DRIVING THE MARKET 88

FIGURE 33 LATIN AMERICA IS EXPECTED TO DRIVE THE MARKET 93

FIGURE 34 COMPANIES ADOPTED NEW PRODUCT LAUNCHES AS THE KEY GROWTH STRATEGY FROM 2012 TO 2015 95

FIGURE 35 VMWARE GREW AT THE HIGHEST CAGR BETWEEN 2010 AND 2014 96

FIGURE 36 MARKET EVALUATION FRAMEWORK 96

FIGURE 37 BATTLE FOR MARKET SHARE: NEW PRODUCT DEVELOPMENT IS THE KEY STRATEGY 97

FIGURE 38 PRODUCT PORTFOLIO COMPARISON OF THE TOP FIVE COMPANIES 97

FIGURE 39 TOP FOUR COMPANY SNAPSHOTS ON THE BASIS OF REGIONAL ADOPTION 102

FIGURE 40 IBM CORPORATION: COMPANY SNAPSHOT 103

FIGURE 41 IBM CORPORATION: SWOT ANALYSIS 105

FIGURE 42 HEWLETT-PACKARD COMPANY: COMPANY SNAPSHOT 106

FIGURE 43 HEWLETT-PACKARD COMPANY: SWOT ANALYSIS 108

FIGURE 44 AMAZON WEB SERVICES: SWOT ANALYSIS 110

FIGURE 45 MICROSOFT CORPORATION: COMPANY SNAPSHOT 112

FIGURE 46 MICROSOFT CORPORATION: SWOT ANALYSIS 114

FIGURE 47 VMWARE, INC.: COMPANY SNAPSHOT 115

FIGURE 48 VMWARE, INC.: SWOT ANALYSIS 117

FIGURE 49 RACKSPACE HOSTING, INC.: COMPANY SNAPSHOT 126

FIGURE 50 CABLE & WIRELESS/COLUMBUS BUSINESS SOLUTIONS: COMPANY SNAPSHOT 128

FIGURE 51 CABLE & WIRELESS/COLUMBUS BUSINESS SOLUTIONS: SWOT ANALYSIS 130

FIGURE 52 COSENTRY: SWOT ANALYSIS 133

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