Marktanalyse - Cloud Managed Services Market by Services (Business Services, Network Services, Security Services, Mobility and Data Center), by Deployment Type (Public Cloud, Private Cloud), by Organization Size (SMBS, Enterprise), by Verticals, & by Regions - Global Fo

MarketsandMarkets
05.2015
135 Seiten

 
Typ:
Marktanalyse
Verfüg­barkeit:
verfügbar
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Sprache:
Englisch

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Cloud Managed Services have become important for businesses to remain competitive among the competitors in the global market. The CMS market has been segmented by technology segment into managed data center, managed network, managed mobility, managed business services, and managed security services. CMS providers play an important role in helping the organizations reduce the costs involved in managing their IT infrastructure and the workforce required to manage it. Cloud Managed Service Providers (MSP) provides the required services, so organizations can focus more on their core business functions. Organizations are also demanding CMS to improve upon the operational efficiency, to operate with agility, and to keep their IT infrastructure updated according to the latest trends in technology.
The increasing need for reducing the operational cost, rising adoption of cloud managed services by SMBs and increasing need to focus on the core business operation are clearly driving the CMS market globally.
Major vendors such as IBM, Computer Science Corporation (CSC), Cisco, Fujitsu, and Ericsson are helping large enterprises and SMBs to implement cloud managed services to optimize their operations and processes in a cost effective way.
The report analyzes the growth rate and penetration of CMS across all regions. The assumptions considered for the market forecast include political, economic, social, technological, and economic factors. For example, exchange rate is one of the economic factors expected to have a moderate impact on this market. Therefore, dollar fluctuations are expected to not seriously affect the forecasts in the emerging Latin America and Asia-Pacific (APAC) regions.
The report will help the market leaders/new entrants in this market in the following ways:
1. This report segments the market into service types, covering this market comprehensively. The report provides the closest approximations of the revenue numbers for the overall market and the sub-segments. The market numbers are further split across different deployment types, user types, industry verticals, and regions.
2. This report will help them understand the competitors better and gain more insights into positioning one’s business. There is a separate section on competitive landscape, including end-user analysis, mergers and acquisitions, and venture capital funding. Besides this, there are company profiles of the ten major players in this market. In this section, market internals are provided that can help place one’s company ahead of the competitors.
3. The report helps them understand the pulse of the market. The report provides information on key market drivers, restraints, challenges, and opportunities.
TABLE OF CONTENTS



1 INTRODUCTION 14

1.1 OBJECTIVES OF THE STUDY 14

1.2 MARKET DEFINITION 15

1.3 MARKET SCOPE 15

1.3.1 MARKETS COVERED 16

1.3.2 YEARS 16

1.3.3 CURRENCY 17

1.4 LIMITATION 17

1.5 STAKEHOLDERS 17

2 RESEARCH METHODOLOGY 18

2.1 SECONDARY DATA 19

2.1.1 KEY DATA FROM SECONDARY SOURCES 19

2.2 PRIMARY DATA 19

2.2.1 KEY DATA FROM PRIMARY SOURCES 20

2.2.2 KEY INDUSTRY INSIGHTS 20

2.2.3 BREAKDOWN OF PRIMARIES 21

2.3 MARKET SIZE ESTIMATION 21

2.3.1 BOTTOM-UP APPROACH 22

2.3.2 TOP-DOWN APPROACH 23

2.4 MARKET BREAKDOWN AND DATA TRIANGULATION 24

2.5 RESEARCH ASSUMPTIONS AND LIMITATIONS 25

2.5.1 ASSUMPTIONS 25

2.5.2 LIMITATIONS 25

3 EXECUTIVE SUMMARY 26

4 PREMIUM INSIGHTS 29

4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE CLOUD MANAGED SERVICES MARKET 29

4.2 CLOUD MANAGED SERVICES: BY END-USER 30

4.3 CLOUD MANAGED SERVICES MARKET 30

4.4 CLOUD MANAGED SERVICES MARKET ACROSS VARIOUS REGIONS 31

4.5 LIFECYCLE ANALYSIS, BY REGION, 2015 32

5 MARKET OVERVIEW 33

5.1 INTRODUCTION 34

5.2 MARKET EVOLUTION 34

5.3 MARKET SEGMENTATION 35

5.3.1 BY SERVICE TYPE 35

5.3.2 BY DEPLOYMENT TYPE 36

5.3.3 BY END USER 36

5.3.4 BY VERTICAL 36

5.3.5 BY REGION 37

5.4 MARKET DYNAMICS 37

5.4.1 DRIVERS 38

5.4.1.1 Reduction in operational costs 38

5.4.1.2 Increasing SMBs adoption 38

5.4.1.3 Improved focus on core business 38

5.4.1.4 Low cost advantage of cloud MSP and technical competence 38

5.4.2 RESTRAINTS 39

5.4.2.1 Inefficiency of cloud managed service model 39

5.4.2.2 Concerns over privacy and security 39

5.4.3 OPPORTUNITIES 40

5.4.3.1 Increase in the adoption of cloud technology 40

5.4.3.2 New business proposition 40

5.4.4 CHALLENGE 41

5.4.4.1 Need for dedicated skilled manpower to sustain services 41

6 INDUSTRY TRENDS 42

6.1 INTRODUCTION 42

6.2 VALUE CHAIN ANALYSIS 42

6.3 PORTER’S FIVE FORCES ANALYSIS 43

6.3.1 THREAT FROM NEW ENTRANTS 44

6.3.2 THREAT FROM SUBSTITUTES 44

6.3.3 BARGAINING POWER OF SUPPLIERS 45

6.3.4 BARGAINING POWER OF BUYERS 45

6.3.5 INTENSITY OF COMPETITIVE RIVALRY 45

6.4 STRATEGIC BENCHMARKING 46

7 CLOUD MANAGED SERVICES MARKET ANALYSIS, BY SERVICE TYPE 47

7.1 INTRODUCTION 48

7.2 MANAGED BUSINESS SERVICES 49

7.3 MANAGED NETWORK SERVICES 50

7.4 MANAGED SECURITY SERVICES 51

7.5 MANAGED DATA CENTER SERVICES 52

7.6 MANAGED MOBILITY SERVICES 53

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8 CLOUD MANAGED SERVICES MARKET ANALYSIS, BY END USER 55

8.1 INTRODUCTION 56

8.2 SMALL AND MEDIUM BUSINESSES 57

8.3 ENTERPRISES 58

9 CLOUD MANAGED SERVICES MARKET ANALYSIS, BY DEPLOYMENT TYPE 59

9.1 INTRODUCTION 60

9.2 PRIVATE CLOUD 61

9.3 PUBLIC CLOUD 61

10 CLOUD MANAGED SERVICES MARKET ANALYSIS, BY VERTICAL 63

10.1 INTRODUCTION 64

10.2 BANKING, FINANCIAL SERVICES AND INSURANCE (BFSI) 65

10.3 TELECOM AND IT 67

10.4 RETAIL 68

10.5 GOVERNMENT AND PUBLIC SECTOR 70

10.6 HEALTHCARE 71

10.7 MANUFACTURING 73

10.8 ENERGY & UTILITIES 75

10.9 OTHERS 77

11 GEOGRAPHIC ANALYSIS 79

11.1 INTRODUCTION 80

11.2 NORTH AMERICA 81

11.3 EUROPE 84

11.4 ASIA-PACIFIC 86

11.5 MIDDLE EAST AND AFRICA (MEA) 89

11.6 LATIN AMERICA 90

12 COMPETITIVE LANDSCAPE 92

12.1 OVERVIEW 92

12.2 COMPETITIVE SITUATION AND TRENDS 93

12.2.1 AGREEMENTS, PARTNERSHIPS, AND COLLABORATIONS 95

12.2.2 MERGERS AND ACQUISITIONS 97

12.2.3 NEW PRODUCT/SERVICE DEVELOPMENTS 99

13 COMPANY PROFILES 100

13.1 INTRODUCTION 100

13.2 IBM CORPORATION 101

13.2.1 BUSINESS OVERVIEW 101

13.2.2 SERVICES 101

13.2.3 RECENT DEVELOPMENTS, 2013—2015 102

13.2.4 SWOT ANALYSIS 102

13.2.5 MNM VIEW 103

13.3 CISCO SYSTEMS, INC. 104

13.3.1 BUSINESS OVERVIEW 104

13.3.2 SERVICES 105

13.3.3 RECENT DEVELOPMENTS, 2013—2014 105

13.3.4 SWOT ANALYSIS 106

13.3.5 MNM VIEW 106

13.4 COMPUTER SCIENCES CORPORATION 107

13.4.1 BUSINESS OVERVIEW 107

13.4.2 SERVICES 107

13.4.3 RECENT DEVELOPMENTS, 2013—2014 108

13.4.4 SWOT ANALYSIS 108

13.4.5 MNM VIEW 109

13.5 ERICSSON 110

13.5.1 BUSINESS OVERVIEW 110

13.5.2 SERVICES 110

13.5.3 RECENT DEVELOPMENTS, 2013—2015 111

13.5.4 SWOT ANALYSIS 112

13.5.5 MNM VIEW 112

13.6 NTT DATA CORPORATION 113

13.6.1 BUSINESS OVERVIEW 113

13.6.2 SERVICES 113

13.6.3 RECENT DEVELOPMENTS, 2013—2014 114

13.6.4 SWOT ANALYSIS 114

13.6.5 MNM VIEW 115

13.7 ACCENTURE PLC 116

13.7.1 BUSINESS OVERVIEW 116

13.7.2 SERVICES 116

13.7.3 KEY STRATEGIES 117

13.7.4 RECENT DEVELOPMENTS, 2013—2015 117

13.8 ALCATEL-LUCENT 118

13.8.1 BUSINESS OVERVIEW 118

13.8.2 SERVICES 118

13.8.3 KEY STRATEGIES 119

13.8.4 RECENT DEVELOPMENTS, 2014 119

13.9 ATOS SE 120

13.9.1 BUSINESS OVERVIEW 120

13.9.2 SERVICES 121

13.9.3 KEY STRATEGIES 121

13.9.4 RECENT DEVELOPMENTS, 2014—2015 121

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13.10 FUJITSU 122

13.10.1 BUSINESS OVERVIEW 122

13.10.2 SERVICES 123

13.10.3 KEY STRATEGIES 123

13.10.4 RECENT DEVELOPMENTS, 2014 123

13.11 HEWLETT-PACKARD COMPANY 124

13.11.1 BUSINESS OVERVIEW 124

13.11.2 SERVICES 124

13.11.3 KEY STRATEGIES 125

13.11.4 RECENT DEVELOPMENTS, 2014 125

14 APPENDIX 126

14.1 KEY INDUSTRY INSIGHTS 126

14.2 DISCUSSION GUIDE 127

14.3 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 131

14.4 AVAILABLE CUSTOMIZATIONS 132

14.5 RELATED REPORTS 133





LIST OF TABLES



TABLE 1 ASSUMPTIONS OF THE RESEARCH STUDY 25

TABLE 2 INCREASING NEED OF REDUCING THE OPERATIONAL COST IS PROPELLING THE GROWTH OF THE CLOUD MANAGED SERVICES MARKET 39

TABLE 3 CONCERNS OVER SECURITY AND PRIVACY IS A MAJOR RESTRAINT AFFECTING THE MARKET 40

TABLE 4 INCREASE IN ADOPTION OF CLOUD MANAGED SERVICES IS A HUGE OPPORTUNITY FOR GROWTH OF CLOUD MANAGED SERVICES MARKET 41

TABLE 5 INCREASING COMPETITION IN THE CLOUD MANAGED SERVICES MARKET

IS A MAJOR CHALLENGE PREVAILING IN THE MARKET 41

TABLE 6 GLOBAL CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE,

2013—2020 ($BILLION) 48

TABLE 7 GLOBAL MANAGED BUSINESS SERVICES MARKET SIZE, BY REGION,

2013—2020 ($BILLION) 49

TABLE 8 GLOBAL MANAGED BUSINESS SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2013—2020 ($BILLION) 50

TABLE 9 GLOBAL MANAGED NETWORK SERVICES MARKET SIZE, BY REGION,

2013—2020 ($BILLION) 50

TABLE 10 GLOBAL MANAGED NETWORK SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2013—2020 ($BILLION) 51

TABLE 11 GLOBAL MANAGED SECURITY SERVICES MARKET SIZE, BY REGION,

2013—2020 ($BILLION) 51

TABLE 12 GLOBAL MANAGED SECURITY SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2013—2020 ($BILLION) 52

TABLE 13 GLOBAL MANAGED DATA CENTER SERVICES MARKET SIZE, BY REGION,

2013—2020 ($BILLION) 53

TABLE 14 GLOBAL MANAGED DATA CENTER SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2013—2020 ($BILLION) 53

TABLE 15 GLOBAL MANAGED MOBILITY SERVICES MARKET SIZE, BY REGION,

2013—2020 ($BILLION) 54

TABLE 16 GLOBAL MANAGED MOBILITY SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2013—2020 ($BILLION) 54

TABLE 17 GLOBAL CLOUD MANAGED SERVICES MARKET SIZE, BY END-USER,

2013—2020 ($BILLION) 56

TABLE 18 SMB: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION,

2013—2020 ($BILLION) 57

TABLE 19 ENTERPRISE: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION,

2013—2020 ($BILLION) 58

TABLE 20 GLOBAL CLOUD MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2013—2020 ($BILLION) 60

TABLE 21 PRIVATE CLOUD: MANAGED SERVICES MARKET SIZE, BY REGION,

2013—2020 ($BILLION) 61

TABLE 22 PUBLIC CLOUD: MANAGED SERVICES MARKET SIZE, BY REGION,

2013—2020 ($BILLION) 61

TABLE 23 GLOBAL CLOUD MANAGED SERVICES MARKET SIZE, BY VERTICAL,

2013—2020 ($BILLION) 64

TABLE 24 BFSI: CLOUD MANAGED SERVICES MARKET SIZE, BY TYPE, 2013—2020 ($BILLION) 65

TABLE 25 BFSI: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION,

2013—2020 ($BILLION) 66

TABLE 26 BFSI: CLOUD MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE,

2013—2020 ($BILLION) 66

TABLE 27 TELECOM AND IT: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2013—2020 ($BILLION) 67

TABLE 28 TELECOM AND IT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION,

2013—2020 ($BILLION) 67

TABLE 29 TELECOM AND IT: CLOUD MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2013—2020 ($BILLION) 68

TABLE 30 RETAIL: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE,

2013—2020 ($BILLION) 68

TABLE 31 RETAIL: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION,

2013—2020 ($BILLION) 69

TABLE 32 RETAIL: CLOUD MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE,

2013—2020 ($BILLION) 69

TABLE 33 GOVERNMENT AND PUBLIC SECTOR: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2013—2020 ($BILLION) 70

TABLE 34 GOVERNMENT AND PUBLIC SECTOR: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2013—2020 ($BILLION) 71

TABLE 35 GOVERNMENT AND PUBLIC SECTOR: CLOUD MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2013—2020 ($BILLION) 71

TABLE 36 HEALTHCARE: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2013—2020 ($BILLION) 72

TABLE 37 HEALTHCARE: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION,

2013—2020 ($BILLION) 72

TABLE 38 HEALTHCARE: CLOUD MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2013—2020 ($BILLION) 73

TABLE 39 MANUFACTURING: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2013—2020 ($BILLION) 73

TABLE 40 MANUFACTURING: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION,

2013—2020 ($BILLION) 74

TABLE 41 MANUFACTURING: CLOUD MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2013—2020 ($BILLION) 74

TABLE 42 ENERGY AND UTILITIES: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2013—2020 ($BILLION) 75

TABLE 43 ENERGY AND UTILITIES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2013—2020 ($BILLION) 76

TABLE 44 ENERGY AND UTILITIES: CLOUD MANAGED SERVICES MARKET SIZE,

BY DEPLOYMENT TYPE, 2013—2020 ($BILLION) 76

TABLE 45 OTHERS: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE,

2013—2020 ($BILLION) 77

TABLE 46 OTHERS: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION,

2013—2020 ($BILLION) 77

TABLE 47 OTHERS: CLOUD MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2013—2020 ($BILLION) 78

TABLE 48 GLOBAL CLOUD MANAGED SERVICES MARKET SIZE, BY REGION,

2013—2020 ($BILLION) 81

TABLE 49 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY END-USER, 2013—2020 ($BILLION) 83

TABLE 50 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2013—2020 ($BILLION) 83

TABLE 51 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2013—2020 ($BILLION) 83

TABLE 52 U.S.: CLOUD MANAGED SERVICES MARKET SIZE, BY VERTICAL,

2013—2020 ($BILLION) 84

TABLE 53 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY END-USER,

2013—2020 ($BILLION) 85

TABLE 54 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2013—2020 ($BILLION) 85

TABLE 55 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY,

2013—2020 ($BILLION) 85

TABLE 56 U.K.: CLOUD MANAGED SERVICES MARKET SIZE, BY VERTICAL,

2013—2020 ($MILLION) 86

TABLE 57 ASIA-PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY END-USER,

2013—2020 ($BILLION) 88

TABLE 58 APAC: CLOUD MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE,

2013—2020 ($BILLION) 88

TABLE 59 APAC: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY,

2013—2020 ($BILLION) 88

TABLE 60 MEA: CLOUD MANAGED SERVICES MARKET SIZE, BY END-USER,

2013—2020 ($BILLION) 89

TABLE 61 MEA: CLOUD MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE,

2013—2020 ($BILLION) 89

TABLE 62 MEA: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY,

2013—2020 ($BILLION) 90

TABLE 63 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY END-USER,

2013—2020 ($BILLION) 90

TABLE 64 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2013—2020 ($BILLION) 91

TABLE 65 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY,

2013—2020 ($BILLION) 91

TABLE 66 AGREEMENTS, PARTNERSHIPS, AND COLLABORATIONS, 2013—2015 95

TABLE 67 MERGERS AND ACQUISITIONS, 2013—2014 97

TABLE 68 NEW PRODUCT/SERVICE DEVELOPMENTS, 2013—2014 99





LIST OF FIGURES



FIGURE 1 CLOUD MANAGED SERVICES MARKET 16

FIGURE 2 CLOUD MANAGED SERVICES STAKEHOLDERS 17

FIGURE 3 RESEARCH DESIGN 18

FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 22

FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 23

FIGURE 6 DATA TRIANGULATION 24

FIGURE 7 LIMITATIONS 25

FIGURE 8 CLOUD MANAGED SERVICES MARKET 27

FIGURE 9 MOBILITY SERVICES GAINING MAJOR TRACTION DUE TO MOBILIZING ORGANIZATIONS 27

FIGURE 10 CLOUD MANAGED SERVICES MARKET SNAPSHOT ON THE BASIS OF SERVICE TYPE (2015 VS. 2020) 28

FIGURE 11 EXPANDING IN TAPPED GEOGRAPHIES WILL ACT AS AN ATTRACTIVE MARKET OPPORTUNITY 29

FIGURE 12 SMB SEGMENT TO GROW AT THE HIGHEST RATE DURING THE FORECAST PERIOD 30

FIGURE 13 MANAGED BUSINESS SERVICES HAVE GAINED THE HIGHEST MARKET SHARE IN THE YEAR 2015 30

FIGURE 14 NORTH AMERICA TO BE THE MAJOR REGIONAL CLOUD MANAGED SERVICES MARKET IN 2015 31

FIGURE 15 APAC CLOUD MANAGED SERVICES MARKET IS EXPECTED TO BE IN THE HIGH GROWTH PHASE IN 2015 32

FIGURE 16 CLOUD MANAGED SERVICES MARKET EVOLUTION 35

FIGURE 17 CLOUD MANAGED SERVICES MARKET SEGMENTATION: BY SERVICE TYPE 35

FIGURE 18 CLOUD MANAGED SERVICES MARKET SEGMENTATION: BY DEPLOYMENT TYPE 36

FIGURE 19 CLOUD MANAGED SERVICES MARKET SEGMENTATION: BY END USER 36

FIGURE 20 CLOUD MANAGED SERVICES MARKET SEGMENTATION: BY VERTICAL 36

FIGURE 21 CLOUD MANAGED SERVICES MARKET SEGMENTATION: BY REGION 37

FIGURE 22 MARKET DYNAMICS FOR CLOUD MANAGED SERVICES 37

FIGURE 23 CLOUD MANAGED SERVICES MARKET: VALUE CHAIN ANALYSIS 43

FIGURE 24 CLOUD MANAGED SERVICES: PORTER’S FIVE FORCES ANALYSIS 43

FIGURE 25 IBM ADOPTED ALL-ROUND STRATEGIES FOR TECHNOLOGY INTEGRATION AND SERVICE ENHANCEMENT 46

FIGURE 26 MANAGED SECURITY SERVICES GAINING TRACTION DUE TO INCREASE IN CYBER THREATS 48

FIGURE 27 SMB AROUND THE WORLD SHOWING TREMENDOUS INCREASE IN ADOPTION OF CLOUD MANAGED SERVICES 56

FIGURE 28 PRIVATE CLOUD IS SET TO GROW FASTER THAN PUBLIC CLOUD DURING THE FORECAST PERIOD 60

FIGURE 29 TELECOM AND IT SET TO DOMINATE IN THE CLOUD MANAGED SERVICES MARKET IN 2020 64

FIGURE 30 NORTH AMERICA TO HAVE THE HIGHEST SHARE IN THE MARKET DURING THE FORECAST PERIOD 80

FIGURE 31 THE SERVICE SNAPSHOT ACROSS REGIONS SHOW A FAVOURABLE MARKET IN THE APAC REGION 81

FIGURE 32 NORTH AMERICA MARKET SNAPSHOT: HIGH PRESENCE OF END USERS TO DRIVE HIGHER ADOPTION IN THE MARKET 82

FIGURE 33 APAC MARKET SNAPSHOT: RAPID EMERGENCE OF SMB TO DRIVE HIGHER ADOPTION IN THE MARKET 87

FIGURE 34 COMPANIES ADOPTED PARTNERSHIPS AND AGREEMENTS AS THE KEY GROWTH STRATEGY DURING 2013—2015 92

FIGURE 35 MARKET EVALUATION FRAMEWORK 93

FIGURE 36 IBM AND CISCO CONSIDERED AS FORERUNNERS IN PROVIDING COMPREHENSIVE CLOUD MANAGED SERVICES 94

FIGURE 37 BATTLE FOR MARKET SHARE: PARTNERSHIPS AND AGREEMENTS HAVE BEEN SEEN AS THE KEY STRATEGY FOR COMPANY GROWTH 95

FIGURE 38 GEOGRAPHIC REVENUE MIX OF 5 MARKET PLAYERS 100

FIGURE 39 IBM: COMPANY SNAPSHOT 101

FIGURE 40 IBM: SWOT ANALYSIS 102

FIGURE 41 CISCO SYSTEMS: COMPANY SNAPSHOT 104

FIGURE 42 CISCO SYSTEMS: SWOT ANALYSIS 106

FIGURE 43 CSC: COMPANY SNAPSHOT 107

FIGURE 44 CSC: SWOT ANALYSIS 108

FIGURE 45 ERICSSON: COMPANY SNAPSHOT 110

FIGURE 46 ERICSSON: SWOT ANALYSIS 112

FIGURE 47 NTT DATA: COMPANY SNAPSHOT 113

FIGURE 48 NTT DATA: SWOT ANALYSIS 114

FIGURE 49 ACCENTURE: COMPANY SNAPSHOT 116

FIGURE 50 ALCATEL-LUCENT: COMPANY SNAPSHOT 118

FIGURE 51 ATOS: COMPANY SNAPSHOT 120

FIGURE 52 FUJITSU: COMPANY SNAPSHOT 122

FIGURE 53 HEWLETT-PACKARD: COMPANY SNAPSHOT 124

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