Marktanalyse - BPO Services BRIC (Brazil, Russia, India, China) Industry Guide_2016

MarketLine
07.2016
91 Seiten

 
Typ:
Marktanalyse
Verfüg­barkeit:
verfügbar
Sprache:
Englisch

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Summary
BPO Services BRIC (Brazil, Russia, India, China) Industry Guide_2016 is a comprehensive study outlaying the current market scenario, future prospective and detailed industry insights of BPO Services market in BRIC nations. The study pegs that Brazil, Russian Federation, India and China (BRIC) are the emerging and fast growing countries within the bpo services industry and had a total market value of $8,334.9 million in 2015. China was the fastest growing country with a CAGR of 41% over the 2011-15 period.

As per the report, BPO services include the outsourcing of business-related processes to third-party organisations. The services include the outsourcing of functions such as customer relationship management, finance & accounting, human resources, procurement, and vertical-specific processes.

According to Marketline, within the bpo services industry, India is the leading country among the BRIC nations with market revenues of $2,704.2 million in 2015. This was followed by China, Brazil and Russia with a value of $2,660.8, $2,075.3, and $894.7 million, respectively. Further it provides, detailed industry analysis with help of Five Force Model at overall regional level and for 4 countries Brazil, Russia, India, and China, analyzed within this report.

In order to have industry accepted standard comparative scenario — in this report,

Key Findings
 Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the BRIC bpo services market
 Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the BRIC bpo services market
 Leading company profiles reveal details of key bpo services market players’ BRIC operations and financial performance
 Add weight to presentations and pitches by understanding the future growth prospects of the BRIC bpo services market with five year forecasts
 Compares data from Brazil, Russia, India, and China, alongside individual chapters on each country

Synopsis
The BRIC BPO Services industry profile provides top-line qualitative and quantitative summary information including: market size (value 2011-2015, and forecast to 2020). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.

Reasons To Buy
 What was the size of the BRIC bpo services market by value in 2015?
 What will be the size of the BRIC bpo services market in 2020?
 What factors are affecting the strength of competition in the BRIC bpo services market?
 How has the market performed over the last five years?
 What are the main segments that make up the BRIC bpo services market?

Key Highlights
Brazil, Russian Federation, India and China (BRIC) are the emerging and fast growing countries within the bpo services industry and had a total market value of $8,334.9 million in 2015. China was the fastest growing country with a CAGR of 41% over the 2011-15 period.
Within the bpo services industry, India is the leading country among the BRIC nations with market revenues of $2,704.2 million in 2015. This was followed by China, Brazil and Russia with a value of $2,660.8, $2,075.3, and $894.7 million, respectively.
China is expected to lead the bpo services industry in the BRIC nations with a value of $6,578.3 million in 2020, followed by India, Brazil, Russia with expected values of $5,652.1, $3,885.7 and $1,366.2 million, respectively.
Table of Contents

Introduction

What is this report about?

Who is the target reader?

How to use this report

Definitions

BRIC BPO Services

Industry Outlook

BPO Services in Brazil

Market Overview

Market Data

Market Segmentation

Market outlook

Five forces analysis

Macroeconomic indicators

BPO Services in China

Market Overview

Market Data

Market Segmentation

Market outlook

Five forces analysis

Macroeconomic indicators

BPO Services in India

Market Overview

Market Data

Market Segmentation

Market outlook

Five forces analysis

Macroeconomic indicators

BPO Services in Russia

Market Overview

Market Data

Market Segmentation

Market outlook

Five forces analysis

Macroeconomic indicators

Company Profiles

Leading companies

Appendix

Methodology

About MarketLine



List of Tables

Table 1: Brazil bpo services market value: $ million, 2011—15

Table 2: BRIC bpo services industry, revenue($m), 2011-15

Table 3: BRIC bpo services industry, revenue($m), 2015-20

Table 4: Brazil bpo services market value: $ million, 2011—15

Table 5: Brazil bpo services market category segmentation: $ million, 2015

Table 6: Brazil bpo services market geography segmentation: $ million, 2015

Table 7: Brazil bpo services market value forecast: $ million, 2015—20

Table 8: Brazil size of population (million), 2011—15

Table 9: Brazil gdp (constant 2005 prices, $ billion), 2011—15

Table 10: Brazil gdp (current prices, $ billion), 2011—15

Table 11: Brazil inflation, 2011—15

Table 12: Brazil consumer price index (absolute), 2011—15

Table 13: Brazil exchange rate, 2011—15

Table 14: China bpo services market value: $ million, 2011—15

Table 15: China bpo services market category segmentation: $ million, 2015

Table 16: China bpo services market geography segmentation: $ million, 2015

Table 17: China bpo services market value forecast: $ million, 2015—20

Table 18: China size of population (million), 2011—15

Table 19: China gdp (constant 2005 prices, $ billion), 2011—15

Table 20: China gdp (current prices, $ billion), 2011—15

Table 21: China inflation, 2011—15

Table 22: China consumer price index (absolute), 2011—15

Table 23: China exchange rate, 2011—15

Table 24: India bpo services market value: $ million, 2011—15

Table 25: India bpo services market category segmentation: $ million, 2015

Table 26: India bpo services market geography segmentation: $ million, 2015

Table 27: India bpo services market value forecast: $ million, 2015—20

Table 28: India size of population (million), 2011—15

Table 29: India gdp (constant 2005 prices, $ billion), 2011—15

Table 30: India gdp (current prices, $ billion), 2011—15

Table 31: India inflation, 2011—15

Table 32: India consumer price index (absolute), 2011—15

Table 33: India exchange rate, 2011—15

Table 34: Russia bpo services market value: $ million, 2011—15

Table 35: Russia bpo services market category segmentation: $ million, 2015

Table 36: Russia bpo services market geography segmentation: $ million, 2015

Table 37: Russia bpo services market value forecast: $ million, 2015—20

Table 38: Russia size of population (million), 2011—15

Table 39: Russia gdp (constant 2005 prices, $ billion), 2011—15

Table 40: Russia gdp (current prices, $ billion), 2011—15

Table 41: Russia inflation, 2011—15

Table 42: Russia consumer price index (absolute), 2011—15

Table 43: Russia exchange rate, 2011—15

Table 44: Genpact Ltd: key facts

Table 45: Genpact Ltd: key financials ($)

Table 46: Genpact Ltd: key financial ratios

Table 47: HCL Technologies Limited: key facts

Table 48: HCL Technologies Limited: key financials ($)

Table 49: HCL Technologies Limited: key financial ratios

Table 50: Infosys Ltd: key facts

Table 51: Infosys Ltd: key financials ($)

Table 52: Infosys Ltd: key financial ratios

Table 53: ISS A/S: key facts

Table 54: ISS A/S: key financials ($)

Table 55: ISS A/S: key financials (DKK)

Table 56: ISS A/S: key financial ratios

Table 57: Cap Gemini S.A.: key facts

Table 58: Cap Gemini S.A.: key financials ($)

Table 59: Cap Gemini S.A.: key financials (€)

Table 60: Cap Gemini S.A.: key financial ratios

Table 61: Rödl & Partner: key facts

Table 62: TMF Group: key facts



List of Figures

Figure 1: Brazil bpo services market value: $ million, 2011—15

Figure 2: BRIC bpo services industry, revenue($m), 2011-15

Figure 3: BRIC bpo services industry, revenue($m), 2015-20

Figure 4: Brazil bpo services market value: $ million, 2011—15

Figure 5: Brazil bpo services market category segmentation: % share, by value, 2015

Figure 6: Brazil bpo services market geography segmentation: % share, by value, 2015

Figure 7: Brazil bpo services market value forecast: $ million, 2015—20

Figure 8: Forces driving competition in the bpo services market in Brazil, 2015

Figure 9: Drivers of buyer power in the bpo services market in Brazil, 2015

Figure 10: Drivers of supplier power in the bpo services market in Brazil, 2015

Figure 11: Factors influencing the likelihood of new entrants in the bpo services market in Brazil, 2015

Figure 12: Factors influencing the threat of substitutes in the bpo services market in Brazil, 2015

Figure 13: Drivers of degree of rivalry in the bpo services market in Brazil, 2015

Figure 14: China bpo services market value: $ million, 2011—15

Figure 15: China bpo services market category segmentation: % share, by value, 2015

Figure 16: China bpo services market geography segmentation: % share, by value, 2015

Figure 17: China bpo services market value forecast: $ million, 2015—20

Figure 18: Forces driving competition in the bpo services market in China, 2015

Figure 19: Drivers of buyer power in the bpo services market in China, 2015

Figure 20: Drivers of supplier power in the bpo services market in China, 2015

Figure 21: Factors influencing the likelihood of new entrants in the bpo services market in China, 2015

Figure 22: Factors influencing the threat of substitutes in the bpo services market in China, 2015

Figure 23: Drivers of degree of rivalry in the bpo services market in China, 2015

Figure 24: India bpo services market value: $ million, 2011—15

Figure 25: India bpo services market category segmentation: % share, by value, 2015

Figure 26: India bpo services market geography segmentation: % share, by value, 2015

Figure 27: India bpo services market value forecast: $ million, 2015—20

Figure 28: Forces driving competition in the bpo services market in India, 2015

Figure 29: Drivers of buyer power in the bpo services market in India, 2015

Figure 30: Drivers of supplier power in the bpo services market in India, 2015

Figure 31: Factors influencing the likelihood of new entrants in the bpo services market in India, 2015

Figure 32: Factors influencing the threat of substitutes in the bpo services market in India, 2015

Figure 33: Drivers of degree of rivalry in the bpo services market in India, 2015

Figure 34: Russia bpo services market value: $ million, 2011—15

Figure 35: Russia bpo services market category segmentation: % share, by value, 2015

Figure 36: Russia bpo services market geography segmentation: % share, by value, 2015

Figure 37: Russia bpo services market value forecast: $ million, 2015—20

Figure 38: Forces driving competition in the bpo services market in Russia, 2015

Figure 39: Drivers of buyer power in the bpo services market in Russia, 2015

Figure 40: Drivers of supplier power in the bpo services market in Russia, 2015

Figure 41: Factors influencing the likelihood of new entrants in the bpo services market in Russia, 2015

Figure 42: Factors influencing the threat of substitutes in the bpo services market in Russia, 2015

Figure 43: Drivers of degree of rivalry in the bpo services market in Russia, 2015

Figure 44: Genpact Ltd: revenues & profitability

Figure 45: Genpact Ltd: assets & liabilities

Figure 46: HCL Technologies Limited: revenues & profitability

Figure 47: HCL Technologies Limited: assets & liabilities

Figure 48: Infosys Ltd: revenues & profitability

Figure 49: Infosys Ltd: assets & liabilities

Figure 50: ISS A/S: revenues & profitability

Figure 51: ISS A/S: assets & liabilities

Figure 52: Cap Gemini S.A.: revenues & profitability

Figure 53: Cap Gemini S.A.: assets & liabilities

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