ReDem GmbH Head of Sales & Customer Happiness
Senior
Redem is a growing research tech startup where we help to improve the market research industry by ensuring data quality through our quality assurance processes. With our AI-based technology, we are poised to become the industry standard for data quality and reliable market research results. We are already the leading data quality tool in the German-speaking insights market. As the company is growing dynamically and our customer base is increasing, we are looking for a professional who leads our sales and customer success department and builds up the foundation for future growth.
Your Mission
- Managing the customer journey—from the first interaction to happy and satisfied customers
- Acquire new customers, and establish partnerships in the market research/insights industry
- Support our customers in the use of our software
What you will need
- At least 2 years experience in professional market research—ideally as a sales/business development or project manager
- Existing network within the market research/insights industry
- Excellent German and English skills
- Excellent communication, presentation and negotiation skills
- (Bonus) Experience with CRM tools like Hubspot
Does this sound like you
- You are passionate about strengthening data quality and new innovations in market research
- You have an assertive personality
- You are goal-oriented
- You enjoy communicating
- You are a team player
What awaits you
- Flexible working hours and remote work
- Creative environment with a start-up mentality
- The possibility to add own ideas and strategies
- Hands-on mentality and strong feedback culture
- Responsibility for tasks and projects
*Salary: For this position, an annual gross salary of €56,000 is planned for a full-time basis. The salary is composed of a base salary and a performance-based component. Overpayment, depending on work experience and qualifications, is possible!
Location: We look forward to welcoming you to our office in the beautiful city of Linz, Austria. However, remote work is also possible.
Application: Send us your application documents including motivation and work experience to: jobs(at)redem.io. You can also call us directly and talk to our founder, Florian: +43 660 472 86 85
The interview process includes solving a case, to test your logical thinking.
Become a part of our Team! We look forward to hearing from you.
Your Redem-Team