Marktanalyse - Managed and Hosted IP Voice Service Forecast in Austria to 2014

INTRODUCTION
Ovum’s Managed and Hosted IP Voice Service Forecast in Austria to 2014 databook offers a comprehensive view of revenue opportunities and the number of service extensions in the managed and hosted IP voice service market in Austria from 2008 to 2014. It provides a detailed insight of the market, split by business type and industry vertical. In addition to a comparative analysis of the markets in Austria and in Europe, this report also includes the global scenario in the managed and hosted IP voice service market.

Scope
This databook consists of six sections:
• Managed and Hosted IP Voice Services Market
• IP Centrex Service
• Hosted IP PBX Service Forecast
• Managed IP PBX Service Forecast
• Comparative Analysis: Europe and Austria
• Global Market Development Scenario

Reasons to purchase
• Provides a comprehensive and granular view of the managed and hosted IP voice services market.
• Identifies and presents the key market trends and highlights areas of future growth.
• Enables stakeholders in the market to make informed strategic and tactical decisions.

TABLE OF CONTENTS

OVERVIEW 1

Catalyst 1

Summary 1

INTRODUCTION 6

Elements forecast 6

Inflation 7

Exchange rates 7

Reasons to purchase 7

MANAGED AND HOSTED IP VOICE SERVICES MARKET FORECAST 9

Revenue forecast by service ($m) 9

Revenue forecast by vertical 11

Extensions forecast, year end (000s) 13

IP CENTREX SERVICE FORECAST 15

Revenue forecast by business size 15

Revenue forecast by industry vertical ($m) 17

HOSTED IP PBX SERVICE FORECAST 19

Revenue forecast by business size 19

Revenues forecast by industry vertical ($m) 21

MANAGED IP PBX SERVICE FORECAST 23

Revenue forecast by business size 23

Revenue forecast by industry vertical ($m) 25

COMPARATIVE ANALYSIS: EUROPE AND AUSTRIA 27

Service revenues ($m) 27

Extensions, year end (000s) 30

GLOBAL MARKET DEVELOPMENT SCENARIO 33

Market development scenario: availability by geography 33

Market development scenario: service providers 34

Market development scenario: market demand and sectors 35

Market development scenario: technology and platforms 36

Market development scenario: pricing 38

APPENDIX 39

Forecast methodology 39

Further reading 41

Disclaimer 41



LIST OF FIGURES

Figure 1: Managed and hosted IP voice services, Austria, revenues by service ($m), 2008—14 9

Figure 2: Managed and hosted IP voice services, Austria, revenues by industry vertical ($m), 2008—14 11

Figure 3: Managed and hosted IP voice services extensions, Austria, year end (000s), 2008—14 13

Figure 4: IP centrex service, Austria, revenues by business size ($m), 2008—14 15

Figure 5: IP centrex service, Austria, revenues by industry vertical ($m), 2008—14 17

Figure 6: Hosted IP PBX service, Austria, revenues by business size ($m), 2008—14 19

Figure 7: Hosted IP PBX service, Austria, revenues by industry vertical ($m), 2008—14 21

Figure 8: Managed IP PBX service, Austria, revenues by business size ($m), 2008—14 23

Figure 9: Managed IP PBX service, Austria, revenues by industry vertical ($m), 2008—14 25

Figure 10: Managed and hosted IP voice services, Europe, revenues by country ($m), 2008—14 27

Figure 11: Managed and hosted IP voice services, Europe, revenues by country (%), 2008 29

Figure 12: Managed and hosted IP voice services, Europe, extensions by country, year end (000s), 2008—14 30

Figure 13: Managed and hosted IP voice services, Europe, extensions by country, year end (%), 2008 32

Figure 14: Flowchart of forecast methodology 40



LIST OF TABLES

Table 1: Managed and hosted IP voice service definitions 8

Table 2: Managed and hosted IP voice services, Austria, revenues by service ($m), 2008—14 10

Table 3: Managed and hosted IP voice services, Austria, revenues by industry vertical ($m), 2008—14 12

Table 4: Managed and hosted IP voice services extensions, Austria, year end (000s), 2008—14 14

Table 5: IP centrex service, Austria, revenues by business size ($m), 2008—14 16

Table 6: IP centrex service, Austria, revenues by industry vertical ($m), 2008—14 18

Table 7: Hosted IP PBX service, Austria, revenues by business size ($m), 2008—14 20

Table 8: Hosted IP PBX service, Austria, revenues by industry vertical ($m), 2008—14 22

Table 9: Managed IP PBX service, Austria, revenues by business size ($m), 2008—14 24

Table 10: Managed IP PBX service, Austria, revenues by industry vertical ($m), 2008—14 26

Table 11: Managed and hosted IP voice services, Europe, revenues by country ($m), 2008—14 28

Table 12: Managed and hosted IP voice services, Europe, extensions by country, year end (000s), 2008—14 31

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