Marktanalyse - Global Online Payment Methods 2012

Marktanalyse - 'Global Online Payment Methods 2012'

Potential besonders hoch für mobile Zahlungsmethoden im Online-Handel

Der 'Global Online Payment Methods 2012' Bericht von yStats.com — dem Hamburger Spezialisten für sekundäre Marktforschung — untersucht die Entwicklung der Bezahlmethoden im Onlinehandel zum einen global und zum anderen für mehr als 50 Regionen und Länder weltweit. Zudem werden die wichtigsten Trends sowie aktuelle News zu mehr als 40 Unternehmen aus dem Payment Bereich auf diesen Märkten dargestellt.

Der durchschnittliche globale Online-Shopper nutzt nur eine geringe Anzahl an Bezahlmethoden und behält ihm vertraute Systeme meist bei. Neben dem reinen Online-Bezahlsegment kann das mobile Bezahlsegment im Jahr 2012 deutliche Zuwächse verzeichnen. So wird 2012 ein Anstieg des Transaktionsvolumens der mobilen Bezahlmethoden weltweit von rund 75% im Vergleich zu 2011 prognostiziert. Um diesem Trend zu folgen hat PayPal das mobile Angebot PayPal Mobile auf den Markt gebracht. Des Weiteren bleibt das Unternehmen auch 2012 weiter auf Wachstumskurs und plant Markteintritte in Russland, China, Indien und dem Nahen Osten.


Kreditkartenzahlungen weiterhin führend auf dem amerikanischen Kontinent

Der Marktanteil von Kreditkarten im Online-Shopping in den USA betrug 2011 etwa 40%, wobei bis 2016, trotz Bedenken der Konsumenten bezüglich Datensicherheit, mit einem leichten Anstieg gerechnet wird. Unter anderem lancierte Western Union im März 2012 eine digitale Zahlungs-Plattform namens WU Pay ein, um Online-Shoppern Überweisungs- und Bargeldbasierte Zahlungen zu ermöglichen. Trotz des weiter wachsenden B2C E-Commerce in Latein Amerika nutzte dort weiterhin etwa die Hälfte der Online-Shopper Bargeld als Zahlungsmittel. Kreditkarten waren 2011 in Brasilien und Mexiko das bevorzugte Zahlungsmittel von Online-Shoppern. Auch in Argentinien konnten Kreditkarten 2012 Bargeld als bevorzugte Art, online zu bezahlen, ablösen. Die online Bezahlmethoden DineroMail und MercadoPago konnten dort starkes Wachstum in ihren Transaktionsvolumen verzeichnen.


Alternativen zu Bargeldzahlungen in Osteuropa auf dem Vormarsch

In Europa, wo Kreditkarten weiterhin das beliebteste Zahlungsmittel im E-Commerce darstellen, wird versucht, durch Richtlinien und das SEPA (Single Euro Payments Area) Verfahren innereuropäische Online-Zahlungen zu vereinfachen. Auch in Großbritannien sind Kreditkarten in 2012 das am meisten verwendete online Zahlungsmittel, gefolgt von Debitkarten. In Frankreich wurden Kreditkarten und Bankkarten generell favorisiert, während die Bezahlung per Rechnung in Deutschland an erster Stelle stand. Das Unternehmen Visa plante im Herbst 2012 'V.me', sein mobiles Payment Angebot, in Großbritannien, Frankreich und Spanien, wo Kreditkarten 2011 auch die bevorzugte Bezahlmethode von Internetnutzern darstellte, als erste europäische Märkte zu starten.
Obwohl die Zahlung per Nachnahme in Osteuropa stark verbreitet war, konnten andere Methoden Steigerungen erreichen. So stieg in Russland die Anzahl an E-Wallets leicht, aber ihr Transaktionsvolumen besonders stark zwischen 2010 und 2011, während in Rumänien Kreditkarten in den ersten neun Monaten in 2011 um fast 15% mehr genutzt wurden, als es im Vorjahreszeitraum der Fall war. In diesem Zusammenhang kündigten Yandex.Money, der führende E-Wallet Service in Russland, und Earthport 2012 eine Zusammenarbeit an. Die Vorlieben bezüglich Online-Bezahlmethoden in Skandinavien stellten sich geteilt dar. Während Online-Shopper in Schweden und Finnland 2011 Rechnungen bevorzugten, führten Kreditkartenzahlungen im Online-Handel in Dänemark und Norwegen deutlich vor anderen Methoden.


Kreditkarten und Third-Party-Payments in der Asien-Pazifik-Region vorherrschend

Bis auf China und Thailand stellen Kreditkarten 2012 die beliebteste Bezahlart von Online-Shoppern in der Asien-Pazifik-Region dar. In Japan verfügte jeder Einwohner 2011 im Schnitt sogar über mehr als sechs Kreditkarten. Sogenannte Third-Party-Payments, bei denen eine dritte Partei als Mittelsmann einspringt, sind besonders in China beliebt. Dort wurden im ersten Quartal 2012 mit dieser Methode mehr als 750 Milliarden CNY Handelsvolumen erreicht, während Kreditkarten 2011 die am meisten genutzte Bezahlmethode im E-Commerce in Südkorea waren. PayPal war im Juli 2012 des Weiteren in Malaysia aktiv, wo das Unternehmen in Kooperation mit Malaysia Airlines mobile Zahlungsoptionen in der Flugbuchung anbot. Der Payment Anbieter stellte in Australien in 2011 sogar das beliebteste Online-Zahlungsmittel dar und konnte dort Kreditkartenzahlungen auf den zweiten Platz verweisen.


Mobile Bezahlmethoden in Afrika besonders beliebt

Der Bericht 'Global Online Payment Methods 2012' von yStats.com zeigt deutlich, dass auch weniger traditionelle Märkte wie der Nahe Osten und Afrika Potential für Online-Bezahlmethoden aufweisen. So stellten Visa- und Mastercard Zahlungen in den Vereinigten Arabischen Emiraten im Juli 2011 die populärsten Bezahlmethoden im E-Commerce dar, während mobile Bezahlmöglichkeiten in Afrika beliebt waren, wo viele Konsumenten aufgrund der günstigen Preise mobiles Internet nutzen. Mastercard begann beispielsweise eine Kooperation mit Oltio, um Mastercard Mobile in Südafrika anzubieten.
Was globale Bezahltrends im E-Commerce angeht, können Kreditkarten als populärste Methode angesehen werden, die besonders auch Bargeldzahlungen weiter verdrängt, wobei auch mobile Bezahlverfahren ein hohes Potential aufweisen.


KEY FINDINGS

- The global mobile payment transaction volume is estimated to increase by almost three quarters in 2012, compared to 2011.
- Credit cards are projected to remain the leading online payment method in the USA at least until 2016, with debit cards taking second place.
- After credit cards, 'Boleto” was the most preferred payment method of online shoppers in Brazil in the 12 month leading to May 2012.
- In the UK in Q1 2012, the most frequently used online payment method was 'Credit Cards”, followed by 'Debit Cards”.
- The number of digital wallets in Russia increased by more than 10% in 2011, while their transaction volume grew by almost 80% from 2010.
- In China, the third party online payment market, which was dominated by Alipay, reached a trade volume of more than CNY 750 billion in Q1 2012, following a steady increase in previous quarters.


Über yStats.com

Seit 2005 recherchiert yStats.com aktuelle, objektive und bedarfsgerechte Markt- und Wettbewerbsinformationen für Top-Manager aus unterschiedlichen Branchen. Schwerpunkt des Hamburger Unternehmens mit internationaler Ausrichtung ist die sekundäre Marktforschung. yStats.com bietet sowohl Markt- und Wettbewerbsberichte als auch kundenspezifische Recherchedienstleistungen an. Zu den Kunden gehören weltweit führende Unternehmen aus den Bereichen B2C E-Commerce, elektronische Zahlungssysteme, Versandhandel und Direktvertrieb, Logistik, sowie Banken und Unternehmensberatungen.



Press Release
Hamburg, August 8th, 2012

Marktanalyse - 'Global Online Payment Methods 2012'

Mobile Payment Methods show high Potential for global E-Commerce
The 'Global Online Payment Methods 2012' report by yStats.com — Hamburg-based secondary market research specialist — analyzes recent developments in E-Commerce payment methods, first on a global scale and then separately for more than 50 regions and countries worldwide. Additionally, the report features the most important trends and the latest news for more than 40 payment companies in these markets.

The average global online shopper uses only a small number of payment methods, with a preference for familiar systems. Not only the online payment segment but also mobile payment methods show a steady growth in 2012. The transaction volume for mobile payments is forecasted to increase by approximately 75% worldwide compared to 2011. In response to this trend, PayPal has launched its PayPal Mobile service. The company expects further growth for 2012 and plans to enter the markets of Russia, China, India and the Middle East.


Credit Card Payments still the preferred Form of Payment on the American Continent

In 2011, the market share for credit card payments in online shopping was approximately 40% in the USA. This figure is set to slightly increase until 2016 despite data safety concerns voiced by consumers. In March 2012, Western Union launched a digital payment platform called WU Pay, offering bank transfer and cash-based payment options for online shoppers. Despite the continued growth of B2C E-Commerce in Latin America, approximately half of all online shoppers still continued to use cash as the preferred payment method. In 2011, credit cards were online shoppers' preferred payment method in Brazil and Mexico. In 2012, credit cards replaced cash as the preferred online payment method in Argentina, where the transaction volume for the online payment systems DineroMail and MercadoPago experienced strong growth.


Cash Payment Alternatives on the Rise in Eastern Europe

In Europe, where credit cards are still the most popular E-Commerce payment option, new regulations and the SEPA (Single Euro Payments Area) initiative have been introduced to make online payments within Europe easier. In the UK, credit cards were the most frequently used online payment option in 2012, followed by debit cards. In France, credit and debit cards were generally preferred, while payment on invoice was the number one payment method in Germany. The company Visa plans to launch 'V.me', its mobile payment service, in the fall of 2012 in the UK, France and Spain - where in 2011 Internet users' preferred payment option was credit cards as well - as the first European markets.

Even though in Eastern Europe payment via Cash-o-Delivery (COD) was previously widespread, other payment methods have also increased in popularity. In Russia, the number of E-wallets increased slightly, but their transaction volume very strongly between 2010 and 2011, while in Romania, credit cards were used in the first nine months of 2011 by nearly 15% more than in the same period the previous year. In this context, Yandex.Money, the leading E-wallet service in Russia, and Earthport announced their partnership in 2012. In Scandinavia, online payment method preferences vary. While online shoppers in Sweden and Finland preferred payment by invoice in 2011, in Denmark and Norway credit card payments dominated in E-Commerce transactions, clearly ahead of other payment options.


Credit Cards and Third-Party Payments predominate in Asia-Pacific Region

With the exception of China and Thailand, in 2012, credit cards were the most popular payment method in the Asia-Pacific region. In Japan, every resident had on average more than six credit cards in 2011. So-called third-party payments, where a third party acts as a middleman, are especially popular in China, where in the first quarter of 2012, more than 750 billion CNY in trade volume were generated with this method. Conversely, in 2011, credit cards were the most frequently used E-Commerce payment method in South Korea. Since July 2012, PayPal has also been active in Malaysia, where the company offered mobile payment options in cooperation with Malaysia Airlines for flight bookings. In Australia, PayPal was the most popular online payment method in 2011, ahead of credit card payments.


Mobile Payment Methods especially popular in Africa

The 'Global Online Payment Methods 2012' report by yStats.com clearly shows that less traditional markets such as the Middle East and Africa also show potential for online payment methods. In July 2011, Visa and Mastercard payments were the most popular E-Commerce payment methods in the United Arab Emirates, while mobile payment options were preferred in Africa, where many consumers use mobile Internet due to lower costs. Mastercard started to cooperate with Oltio to offer Mastercard Mobile in South Africa.

When it comes to global payment trends in E-Commerce, credit cards appear to be the most popular method, replacing cash payments more and more, while mobile payment options also show high potential.


KEY FINDINGS

- The global mobile payment transaction volume is estimated to increase by almost three quarters in 2012, compared to 2011.
- Credit cards are projected to remain the leading online payment method in the USA at least until 2016, with debit cards taking second place.
- After credit cards, 'Boleto” was the most preferred payment method of online shoppers in Brazil in the 12 month leading to May 2012.
- In the UK in Q1 2012, the most frequently used online payment method was 'Credit Cards”, followed by 'Debit Cards”.
- The number of digital wallets in Russia increased by more than 10% in 2011, while their transaction volume grew by almost 80% from 2010.
- In China, the third party online payment market, which was dominated by Alipay, reached a trade volume of more than CNY 750 billion in Q1 2012, following a steady increase in previous quarters.


About yStats.com

yStats.com has been committed to research up-to-date, objective and demand-based data on markets and competitors for top managers from various industries since 2005. Headquartered in Hamburg, Germany, the firm has a strong international focus and is specialized in secondary market research. In addition to offering reports on markets and competitors, yStats.com also carries out client-specific research. Clients include leading global enterprises from various industries including B2C E-Commerce, electronic payment systems, mail order and direct marketing, logistics, as well as banking and consulting.

Inhaltsverzeichnis Marktanalyse - 'Global Online Payment Methods 2012'



1. MANAGEMENT SUMMARY





2. GLOBAL



• Online Payment Trends, 2012

• Payment Service Provider Market Trends, October 2011

• Mobile Payment Transaction Volume, in USD billion, 2011 & 2012f

• Mobile Payment Users, in millions, 2009, 2011, 2013f & 2016f

• Share of Online Alternative Payments on total Online Transaction Value, by Product Category, in %, 2012 & 2015f





3. NORTH AMERICA



3.1. USA (Top Country)



• Online Payment Trends, 2011/2012 and Average Amount spent on single Online Transactions using Credit Cards and Debit Cards, in USD, 2011

• Breakdown of Online Payment Methods, in % of Usage, 2010-2016f

(by Debit Card (Check Card), Major Credit Card, Online alternative Payment (PayPal, Google, Checkout, etc.), Prepaid or Gift Card, Store-branded Credit Cards)

• Preferred Mobile and Online Shopping Payment Services, in % of Usage, October 2011

(by CheckFree, Credit Cards, Google Wallet (Checkout), Mazooma, Moneybookers, PayPal, Wirecard)

• Credit Card Online Purchase Volumes, in USD billion and in % annual Growth, 2010-2016f

• Breakdown of Mobile Payment Business Models, by Feasibility, in %, 2011

• Inclination to Purchase Online and additional monthly Amount Spent Online, if more secure and easy Alternative Payment Methods were available, in %, September 2011

• Reasons for making more small digital Purchases under USD 25 Online, in %, September 2011

• Online Shopping Concerns of Online Shoppers when making Online digital Purchases under USD 25, including Payment Concerns, in %, September 2011

• Online Credit Card Payment Frustrations of Online Shoppers making Online digital Purchases under USD 25, in % of frustrated Online Shoppers, September 2011

• Mobile Payment Market Trends, April 2012

• Reasons for stagnant or declining Mobile Payment Usage, in % of Mobile Payment Users, March 2012

• Share of Alternative Payment Methods on total Online Payment Volume, in %, 2011/2012 and 2014f

• News about Boku, May 2012

• News about CorFire, January 2012

• News about Isis, May 2012

• News about Parkmobile USA, March & May 2012

• News about PayOne, May 2012

• News about USAePay, April 2012

• News about Western Union, March 2012



3.2. Canada



• Online and Mobile Payment Trends, 2012

• Payment Methods of Online Shoppers, in % of Usage, 2010

(by Credit Card, Online Payment Services)

• Share of Retailers able to process Smartphone Payments, in % of total Retailers, Q1 2012

• News about Paysafecard, July 2012

• News about UseMyServices, March 2012





4. LATIN AMERICA



4.1. Latin America: Regional



• Online Payment Trends, 2011



4.2. Brazil (Top Country)



• Preferred Payment Methods in Brazil, in % of Online Shoppers, 12 Months to May 2012

(by Boleto, Cash-on-Delivery, Debit Card)

• News about Cielo, April & July 2012

• News about MasterCard and Telefónica, November 2011

• News about MoIP, April 2012

• News about NewNet, April 2012

• News about PagSeguro, April 2012

• News about Paymentez, March 2012

• News about SafetyPay and HSBC Bank Brazil, October 2011



4.3. Argentina



• Online Payment Trends, 2012 and Share of Online Shoppers paying with Credit Cards, in %, April 2012

• News about DineroMail and MercadoPago, 2012; including Payment Transaction Volume of MercadoPago, in USD million, 2010 & 2011

• News about Tecnofinance S.R.L., July 2012

• News about Global Collect and Sub1, February 2012

• News about Ukash, February 2012



4.4. Colombia



• News about Redeban Multicolor, February 2012; including total Transactions made using Redeban Multicolor’s mobile Banking, in millions, 2010 & 2011



4.5. Mexico



• Online and Mobile Payment Trends, 2011/2012

• Offered Online Payment Methods, in %, 2011

(by Branch Deposit, Cash-on-Delivery, Credit Card, Online Transfer, PayPal, Others)





5. WESTERN EUROPE



5.1. Europe: Regional



• Online Payment Trends, 2011/2012

• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• Used Online Payment Methods, by Country, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• Barriers to Online Shopping, including Payment, in % of Non-Online Shoppers, 2010

• Share of Consumers with high Confidence in Online Payments, in %, May 2012



5.2. UK (Top Country)



• Direct Carrier Billing Market Trends, April 2012 and Breakdown of Preferred Mobile Payment Methods, in % of Smartphone Users, April 2012

(by Credit Card, Debit Card, Other Payment Methods)

• Used Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems)

• Breakdown of Online Payment Methods, by Frequency of Use, in %, Q1 2012

(by Credit Cards, Debit Cards, PayPal, Other Methods)

• Breakdown of Online Card Payments, by Type of Card, in %, 2010

(by Credit Cards, Debit Cards)

• Share of Consumers having ever scanned a QR-Code, in % of Consumers, 2011



5.3. Belgium



• Online Payment Trends, 2011/2012 and Breakdown of used Online Shopping Payment Methods, in % of Online Shoppers, April 2012

• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• Online Payment Methods offered by Internet Pure Players, in %, 2010 & 2011

(by American Express, Bancontact/Mister Cash, Dexia Direct Net, Diners, IDEAL, ING Home Pay, JCB, KBC/CBC Online, Maestro, PayPal, Visa and Master Card)



5.4. France



• Online Payment Methods, by Popularity, in % of Online Shoppers, 2012f

(by Bank Card, Cheque, Digital Wallet (PayPal, etc.), Gift Voucher, Virtual Credit Card)

• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• News about Visa, January 2012





5.5. Ireland



• Online Payment Trends, 2011/2012 and Number of Online Banking Payments, in millions, 2010 & 2011

• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)



5.6. Italy



• Breakdown of Online Payment Methods, in % of Online Shoppers, 2011

(by Credit Card, PayPal, Other)

• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• News about MyBank, May 2012



5.7. Luxembourg



• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems)



5.8. Netherlands



• Breakdown of preferred Online Payment Methods of Online Shoppers, in %, 2010 & 2011

(by Acceptgiro, Credit Card, Credit Transfer, iDEAL, One-off Direct Debit, PayPal, Others)

• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• Accepted Online Payment Methods by Online Merchants, in %, 2010 & 2011

(by Acceptgiro, Cash-on-Delivery, Credit Card, Credit Transfer, iDEAL, One-off Direct Debit, PayPal)

• Online Payment Methods used for last Online Purchase, in %, 2011

(by Acceptgiro, Credit Card, Credit Transfer, iDEAL, One-off Direct Debit, PayPal)

• Breakdown of preferred Mobile Payment Methods of Mobile Shoppers, in % of Mobile Shoppers, 2011

(by Acceptgiro, Credit Card, iDEAL, Other)



5.9. Portugal



• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)



5.10. Spain



• Preferred Online Payment Methods, in % of Internet Users, 2011

(by Bank Transfer, Cash-on-Delivery, Credit Card, Payment Platforms (e.g. PayPal, Moneybookers, Click & Buy))

• Used Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• Breakdown of main Concerns regarding Online Shopping, including Online Payments, in % of Internet Users, May 2012

• News about PayPal, March 2012

News about Telefonica Digital, July 2012





6. CENTRAL EUROPE



6.1. Germany (Top Country)



• Online Payment Trends, 2011/2012

• Direct Carrier Billing Market Trends, April 2012 and Breakdown of preferred Mobile Payment Methods, in % of Smartphone Users, April 2012

(by Credit Card, Debit Card, Other Payment Methods)

• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• Breakdown of preferred Payment Methods of Online Shoppers, in %, January 2011 & January 2012

(by Credit Card, Invoice, Online Payment, Prepayment, Other)

• Breakdown of Trust in Online Payment Methods, compared to regular Payment Methods, in % of Consumers, Q1 2012

• Reasons for choosing an Online Payment Method, in % of Individuals, Q1 2012

• Breakdown of preferred Payment Methods in Interactive Trade, in % of Interactive Trade Shoppers, 2010 & 2011

(by Cash-on-Delivery, Credit Card, Digital Payment Methods, Direct Debit, Hire-Purchase, Invoice, Others)

• News about eBay Payment, June 2012

• News about Otto and Yapital, March 2012



6.2. Austria



• Online Payment Trends, 2011/2012 and Online Payment Methods by Popularity, in % of Online Shoppers, 2006/2007 & 2010/2011

(by Bank Transfer, Cash-on-Delivery, Credit Card, PayPal, Other Payment Methods)

• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• News about Klarna, July 2012



6.3. Switzerland



• Breakdown of preferred Payment Methods in Interactive Trade, in % of Companies, 2010 & 2011

(by Credit Card, Debit Card, Invoice, Prepayment/Cash-on-Delivery)





7. EASTERN EUROPE



7.1. Russia (Top Country)



• Online Payment Trends, 2011

• Most popular national and international Electronic Payment Systems, 2011

• Awareness and Usage of Payment Methods, in %, March 2012

(by Bank Cards, E-Money, Internet Banking, Offline Terminals, SMS Payments)

• E-Money Trends, 2011/2012

• Number of digital Wallets, in millions, 2009-2011f and total digital Wallet Transaction Volume, in RUB billion, 2009-2012f

• E-Money Usage, by Category, in % of E-Money Users in Urban Areas, March 2012

• E-Money Service Awareness, in % of Consumers in Urban Areas, March 2012

(by Money@Mail.ru, PayPal, QIWI Wallet, WebMoney, Yandex.Money)

• E-Money Service Usage, in % of Consumers in Urban Areas, March 2012

(by Money@Mail.ru, PayPal, QIWI Wallet, WebMoney, Yandex.Money)

News about PayPal, August 2011

News about VimpelCom and Alfa-Bank, June 2011

News about Yandex.Money and Earthport, July 2012



7.2. Bulgaria



• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• Share of Internet using Cardholders paying Bills or making Purchases Online, in % of Cardholders using the Internet, Q1 2012



7.3. Cyprus



• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems)



7.4. Czech Republic



• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• Mobile Payment Trends, 2011



7.5. Estonia



• Online Payment Trends, Q1 2012

• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• Breakdown of most popular non-Card Payment Methods, in % of Individuals, Q1 2012

• Growth in Number of Transfers of non-Card Payment Methods, in % Growth, 2012 vs. 2007





7.6. Greece



• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)



7.7. Hungary



• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• News about PayU, July 2011



7.8. Latvia



• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)



7.9. Lithuania



• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)



7.10. Malta



• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems)



7.11. Poland



• Online Payment Methods by Popularity, in %, 2011

(by Bank Transfer — On the Basis of an Invoice, Bank Transfer - Prepayment, Cash-on-Delivery, Credit Card/E-Card, Payment System (for Example DotPay, PayPal), I Don’t Know/ Hard to Tell, Other)

• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• Availability of Payment Methods in Online Shops, in %, 2008-2010

(by Bank Transfer, Credit Card Payment, Micropayments per SMS, Payment in Installments, Payment upon Receipt, Quick Internet Transfer, Other)

• Payment Methods in Online Shops, by Popularity, in %, 2009 & 2010

(by Bank Transfer, Credit Card Payment, Micropayments per SMS, Payment in Installments, Payment upon Receipt, Quick Internet Transfer, Other)

• Online Payment Cooperation Partners of Online Shops, in %, 2008-2010

(by DialCom24 Sp. z o.o., Did not cooperate with any Company, Dotpay S.A., eCard S.A., First Data Polska S.A., PayPal Polska Sp. z o.o., PayU S.A., Other)



7.12. Romania



• Online Payment Trends, 2011/2012 and Online Payment Volume, in EUR million, Q1-Q3 2010 & Q1-Q3 2011

• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• Online Payment Methods, by Popularity, in % of Internet Users in Urban Areas, 2011

(by Cash-on-Delivery, Credit Card)



7.13 Slovakia



• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• News about TrustPay, July 2012

• News about Adyen and TrustPay, July 2012

• News about UniCredit and Gemalto, July 2011



7.14. Slovenia



• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)



7.15. Turkey



• Mobile Banking and Payment Market Trends, December 2011

• Total Number of E-Commerce Transactions made with Domestic Cards, in millions, 2007-2011 and Volume of E-Commerce Transactions made with Domestic Cards, in TRY billion, 2007-2011

• News about Express Digital Wallet, June 2012

• News about Paysafecard, June 2012



7.16. Ukraine



• News about Global Money, June 2012





8. SCANDINAVIA



8.1. Denmark



• Online Payment Trends, 2011 and Average Amount spent Online via Dankort, in DKK, 2010 & 2011

• Breakdown of Online Payment Methods, in % of Online Shoppers, 2011

(by Credit Card/Dankort, Direct Payment via my Bank, Invoice, PayPal or similar)

• Used Online Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• News about Ukash, February 2012



8.2. Finland



• Breakdown of Online Payment Methods, in % of Online Shoppers, 2011

(by Credit Card/Dankort, Direct Payment via my Bank, Invoice (after Delivery), PayPal or similar, Others)

• Used Online Payment Methods of Online Shoppers, in %, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)



8.3. Norway



• Breakdown of Online Payment Methods, in % of Online Shoppers, 2011

(by Credit Card/Dankort, Direct Payment via my Bank, Invoice (after Delivery), PayPal or similar)



8.4. Sweden



• Breakdown of Online Payment Methods, in % of Online Shoppers, 2011

(by Credit Card, Direct Payment via my Bank, Invoice (after Delivery), PayPal or similar, Others)

• Used Payment Methods, in % of Online Shoppers, 2010

(by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)

• Mobile Payment Trends, 2011/2012





9. ASIA-PACIFIC



9.1. Asia-Pacific: Regional



• Online Payment Trends, 2012



9.2. China (Top Country)



• Third Party Online Payment Trade Volume, in CNY billion and in % annual Growth, Q1 2011- Q1 2012

• Breakdown of Third Party Online Payment Market, by Registered Users, in %, Q1 2012

(by 99Bill, Alipay, ChinaBank Payment, IPS, PayEase, Tenpay, Yeepay, Others)

• Breakdown of Third Party Online Payment Market, by Trade Volume, in %, Q1 2012

(by 99Bill, Alipay, ChinaBank, China PNR, China UnionPay, IPS, PayEase, Tenpay, YeePay, Others)

• Breakdown of Online Payment Users, by Gender, in % of Users, 2011

• Breakdown of Online Payment Users, by Age Group, in % of Online Payment Users, 2011

• Share of Online Payment Users, in % of total Internet Users, 2011 and Breakdown of Reasons against Online Payments, in %, 2011

• Main Online Payment Safety Concerns, in %, 2011

• Breakdown of Online Payment Safety Issues, in % of affected Users, 2011

• Breakdown of Customer Loyalty after Encountering Safety Issues, by Payment Provider, in % of affected Users, 2011

• Mobile Payment Trade Volume, in CNY billion and in % annual Growth, 2010-2014f

• Number of Mobile Payment Users, in millions and in % annual Growth, 2010-2014f

• News about Alipay and Computop, July 2012

• News about PayPal, March 2012

• News about China UnionPay, February, May & June 2012



9.3. India



• Online Payment Trends, 2011/2012



9.4. Japan



• Online Payment Trends, 2011/2012 and Amount of Money issued by Plastic Prepaid Cards, in JPY billion, 2010 & 2011

• Value of the Electronic Payment Market, in JPY trillion and in % annual Growth, 2011-2016f

• News about DataCash, April 2012

• News about PayPal, May 2012



9.5. Malaysia



• Online Payment Trends, 2011/2012

• News about PayPal and Malaysia Airlines, July 2012



9.6. South Korea



• Payment Methods in B2C E-Commerce, in %, Q2 2010, Q1 2011 & Q2 2011

(by Credit Cards, E-Money, Money Transfers, Others)

• News about Won Corporation, July 2012



9.7. Vietnam



• News about BPC Banking Technologies and OceanBank, October 2011

• News about OnePay, June 2011 & February 2012



9.8. Australia



• Online Payment Trends, 2011/2012

• Breakdown of Online Shopping Payment Methods, in % of Online Shoppers, June 2011

(by Both Credit Card and Money Transfer Services, Credit Card only, Money Transfer Services only (e.g. PayPal), Neither)

• Online Payment Methods, by Popularity, in % of Inhabitants, 2011

(by Credit Card, Debit Card, Direct Debit/Transfer, PayPal)





10. MIDDLE EAST & AFRICA



10.1. Middle East: Regional



• Online Payment Trends, 2011/2012 and Reasons against Online Shopping, including Payment, in %, 2011

• News about PayPal, June 2012



10.2. UAE



• Online Payment Methods, by Popularity, in % of Online Shoppers using Credit and Debit Cards, July 2011

(by Mastercard, Third-Party Payment Sites (eg PayPal), Visa)



10.3. Africa: Regional



• Mobile Payment Trends, 2012



10.4. Botswana



• Online Payment Trends, 2012



10.5. Nigeria



• Breakdown of Online Payment Methods, in % of Internet Users, 2010

(by ATM, Mastercard, Visa, All)



10.6. South Africa



• News about MasterCard Mobile, April 2012

• News about PayU, July 2012

Eine ausführliche Leseprobe erhalten Sie auf Anfrage an service@marktforschung.de

• Direct Selling in Saudi Arabia
• Direct Selling in the Czech Republic
• Direct Selling in the Philippines
• Direct Selling in the United Kingdom
• Homeshopping in Saudi Arabia
• Homeshopping in the Czech Republic
• Homeshopping in the Philippines
• Homeshopping in the United Kingdom
• Internet Retailing in Saudi Arabia
• Internet Retailing in the Czech Republic
• Internet Retailing in the Philippines
• Internet Retailing in the United Kingdom
• Online-Handel 2013
• Direct Selling in Brazil
• Direct Selling in Indonesia
• Direct Selling in Ireland
• Direct Selling in Taiwan
• Direct Selling in the US
• Direct Selling in Ukraine
• FOOD ONLINE