Studie - Manufacturer-Branded and Dealer-Intermediated Motor Insurance and Road Assistance in Europe

Finaccord's report titled Manufacturer-Branded and Dealer-Intermediated Motor Insurance and Assistance in Europe amalgamates comprehensive and in-depth research covering 26 countries in Europe, namely: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Norway, Netherlands, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine and the United Kingdom. Based on a survey of 1,370 dealers in these countries, in addition to an investigation covering up to 37 manufacturers and importers in each territory, the study delivers unique insights into the market for packaging motor insurance and road assistance in conjunction with sales of new and used passenger cars bought by consumers through the automotive trade distribution channel. Moreover, the research also generates data describing the size, in terms of policies and premiums, for the market for manufacturer-branded and dealer-intermediated motor insurance in each country. In addition to this unique market data, the survey results are also used to measure the extent to which automotive dealers and manufacturers actually intermediate motor insurance in each country, to calculate average customer take-up rates for motor insurance at the point of sale, and to understand relationships between manufacturers or importers and external motor insurance and assistance providers for branded or endorsed programs. You may be able to use this report and the PartnerBASE' that accompanies it in one or more of the following ways: understand the current size and future potential of the market for manufacturer-branded and dealer-intermediated motor insurance and assistance on a Europe-wide basis; appreciate the extent to which the automotive trade represents a viable distribution channel for motor insurance in each country and the competition that it faces from rival distribution systems; benchmark the degree of competitive intensity recorded by the research for distributing motor insurance policies through the point of sale; evaluate the potential for establishing partnerships with automotive brands or their local importers for branded or endorsed motor insurance and assistance propositions; track the involvement in this field of leading national and international competitors including ARC Europe, AXA, Europ Assistance, If, Mapfre Asistencia, Mondial Assistance, Nürnberger, RBS Insurance, Vienna Insurance Group and Zurich. For further information about this study, please click on the links below to access the table of contents and report prospectus.

Inhaltsverzeichnis Studie "Manufacturer-Branded and Dealer-Intermediated Motor Insurance and Road Assistance in Europe"


TABLE OF CONTENTS
0.0 EXECUTIVE SUMMARY . 1
In aggregate, the market for motor insurance sold by the automotive trade in Europe is significant. 2
. with Germany likely to be the largest market in terms of gross premiums written. . 2
. although Turkey the most developed as a percentage of the total personal motor insurance market . 3
There is much less scope in nations with complex distribution systems such as Finland, Ireland and the UK . 4
In addition to ARC Europe, there are around eight road assistance firms active in more than one country 4
1.0 INTRODUCTION. 6
What is this report about? 6
The report’s focus is on insurance and assistance related to the sale of passenger cars to individuals . 6
Rationale . 6
Financial services provision is crucial to the profitability of automotive entities… . 6
… and extends to a range of insurance, warranty and assistance concepts… 6
… although published information on these markets remains at a premium 7
Methodology . 7
Dealer survey 7
Market data . 7
Definitions . 10
Motor insurance 10
Road assistance . 10
Captives and non-captives . 10
Abbreviations 10
PartnerBASE™ 11
Finaccord 11
2.0 EUROPEAN OVERVIEW 13
Introduction . 13
Passenger vehicle data . 14
Europe’s passenger car parc is characterized by slow but predictable growth. 14
The decline in sales of new cars has been steepest in Eastern and South-Eastern Europe. 15
. with commercial and fleet buyers falling back even more rapidly than individual customers . 16
The overall decline in sales of used cars has been gentler than that observed for new cars. 17
. although as a percentage of the total car parc, they have fallen back in all three regions 18
18
The top 12 manufacturer groups account for over 90% of sales of new cars. 19
. which shows that market shares have become more concentrated in recent years. . 19
. partly as a result of the progress made by the leading Korean and Japanese groups . 19
Motor insurance 21
Market size 21
Over 20% of the automotive trade’s share of the total market value is attributable to one country 21
Overall, the influence of the automotive trade is likely to be greatest in Norway, Slovenia and Turkey. 23
Survey results . 25
Motor insurance is offered by all dealers interviewed in five countries 25
In the UK, dealers focus on intermediating seven day or short-term cover, not one year policies . 25
As a pan-European average, dealerships liaise with 2.34 providers each for motor insurance . 27
Adherence to captive motor insurance propositions is most prevalent in Greece 29
Among new car buyers, average take-up rates of motor insurance are highest in Poland and Romania. 32
. and overall take-up rates exceed 50% of customers in 12 of the countries investigated . 34
An average of nearly 40% of consumers buying used cars from dealers buy motor insurance 36
. albeit this proportion dips below that level when measured in overall terms . 38
The incidence of branded or endorsed motor insurance schemes has clearly increased since 2007. 40
Road assistance . 42
Market size 42
Germany is Europe’s largest market for manufacturer-branded and dealer-intermediated road assistance 42
Survey results . 44
Across all 26 countries, dealer provision rates average out at 86.7% . 44
Dealers typically collaborate with between one and two providers of road assistance services. . 46
. although the vast majority intermediate manufacturer-branded assistance services only . 48
Automatic packaging of road assistance with new car sales is the norm in most countries researched. 51
. and is ubiquitous among both the dealers and manufacturer brands surveyed in Ireland . 53
Buyers of used cars in the UK are most likely to acquire road assistance at the point of sale… . 55
… with those in five other countries also experiencing relatively high overall take-up rates 57
All manufacturer brands researched have organized road assistance in five countries surveyed. 59
Road assistance markets are populated by both international and local competitors… 61
… with ARC Europe now embracing over 30 automotive clubs in Europe . 61
3.0 AUSTRIA . 64
Introduction . 64
Passenger vehicle data . 65
New car sales in Austria grew smoothly between 2006 and 2010 65
Volkswagen remains the largest manufacturing group in the Austrian market . 67
Dealer partnerships 68
Motor insurance: typically, between a quarter and a third of car buyers take out cover at the point of sale 68
Manufacturer brand partnerships 70
Motor insurance: Garanta is established as the provider with the highest number of partnerships . 70
Road assistance: the ÖAMTC accounts for about half of all weighted partnerships 72
Market size and segmentation 74
4.0 BELGIUM 75
Introduction . 75
Passenger vehicle data . 76
New car sales reached a new peak in 2010. 76
though used car sales by dealers are in a long-term decline 76
Higher value brands hold a substantial share of the market in Belgium 78
Dealer partnerships 79
Motor insurance: only three non-captives were identified in this area . 79
Road assistance: automatic provision means that captives are the dominant providers . 80
Manufacturer brand partnerships 81
Motor insurance: ACTEL and Servis are the leading providers for the automotive channel 81
Road assistance: six breakdown companies operate with manufacturers . 83
Market size and segmentation 84
5.0 BULGARIA 85
Introduction . 85
Passenger vehicle data . 86
New car sales in Bulgaria continued to fall rapidly in 2010 86
The leading ten manufacturer groups account for almost nine sales out of every ten . 88
Dealer partnerships 89
Motor insurance: up to ten underwriters distribute through dealerships 89
Road assistance: most Bulgarian dealerships intermediate captive road assistance only . 91
Manufacturer brand partnerships 93
Motor insurance: Allianz benefits from exclusive relationships with at least six manufacturer brands . 93
Road assistance: SBA is the most prolific creator of non-captive relationships 95
Market size and segmentation 96
6.0 CROATIA 97
Introduction . 97
Passenger vehicle data . 98
New car sales in Croatia in 2010 are likely to have been less than a half of the total in 2008 . 98
The three leading manufacturer groups control almost a half of the passenger car market 100
Dealer partnerships 101
Motor insurance: the market is dominated by half a dozen underwriters 101
Road assistance: captive provision dominates the distribution of road assistance through dealers 103
Manufacturer brand partnerships 104
Motor insurance: multiple partners are also the most common operating model for motor policies 104
Road assistance: HAK collaborates with all major manufacturer brands in Croatia . 106
Market size and segmentation 107
7.0 CZECH REPUBLIC 108
Introduction . 108
Passenger vehicle data . 109
New car sales in the Czech Republic peaked in 2008. 109
. while used car sales were at a historical high in 2010 109
The dominance of the Volkswagen Group is not as strong as in the past 111
Dealer partnerships 112
Motor insurance (one year / long-term cover): two insurers account for almost 50% of non-captive ties 112
Short-term motor insurance: this product is less frequently offered than long-term cover 114
Road assistance: two assistance providers lay claim to more than 50% of non-captive partnerships 115
Manufacturer brand partnerships 116
Motor insurance: it is common to work with several underwriters or to offer insurance through indirect ties. 116
Road assistance: Europ Assistance has made a major entry into the Czech market 118
Market size and segmentation 120
8.0 DENMARK 121
Introduction . 121
Passenger vehicle data . 122
Consumers in Denmark have a good reason to prefer used to new cars. 122
.while fleet and business sales kept on growing even during the recession . 122
PSA Peugeot Citroën has become the market leader in Denmark . 124
Dealer partnerships 125
Motor insurance (one year / long-term cover): over 33% of dealers use both a captive and a non-captive 125
Short-term motor insurance: If Forsikring lays claim to the highest share of partnerships with dealers. 126
Road assistance: two assistance providers compete for non-captive ties 127
Manufacturer brand partnerships 128
Motor insurance (one year / long-term cover): If Forsikring can lay claim to a large number of partnerships . 128
Short-term motor insurance: Codan has established itself as the major provider of short-term cover 130
Road assistance: BMW and MINI use more than one assistance provider 131
Market size and segmentation 132
9.0 FINLAND . 133
Introduction . 133
Passenger vehicle data . 134
New car sales in 2010 have recovered slightly from their 2009 nadir. 134
. while used car sales held up much better during the recession 134
Volkswagen, Toyota and Ford are the leading manufacturer groups in Finland 136
Dealer partnerships 137
Motor insurance: Finnish dealers do not distribute this product themselves . 137
Road assistance: captive providers predominate. 137
Manufacturer brand partnerships 138
Motor insurance: If Vakuutus and Tapiola have struck marketing partnerships with brands in Finland. 138
Road assistance: Autoliitto and Falck compete for market leadership in Finland . 140
Market size and segmentation 141
10.0 FRANCE 142
Introduction . 142
Passenger vehicle data . 143
New car sales in 2010 dipped again in 2010, after a good performance in 2009 . 143
Domestic manufacturer groups account for nearly six new car sales out of ten. 145
. and Fiat was the only other major group to increase market share since 2006 145
Dealer partnerships 146
Motor insurance (one year / long-term): AXA is the only mainstream insurer active as a non-captive 146
Short-term motor insurance: captives are the main provider for the minority of dealers who sell this cover . 148
Road assistance: captives and finance providers distribute the bulk of road assistance contracts . 149
Manufacturer brand partnerships 150
Motor insurance: Altima Assurances has access to the majority of new car buyers 150
Short-term motor insurance: the main domestic brands offer this type of cover from Altima Assurances . 152
Road assistance: every manufacturer brand offers assistance . 153
Market size and segmentation 155
11.0 GERMANY 156
Introduction . 156
Passenger vehicle data . 157
New car sales in 2010 have dropped after being boosted in 2009 by a scrappage scheme . 157
The car scrappage scheme boosted sales for manufacturers of smaller cars 159
Dealer partnerships 160
Motor insurance: the majority of dealers offer manufacturer-branded cover 160
Road assistance: the market for non-captive providers is relatively limited 161
Manufacturer brand partnerships 162
Motor insurance: one insurer accounts for more than half of the weighted share of partnerships . 162
Road assistance: manufacturer brands usually work with one external assistance provider . 164
Market size and segmentation 165
12.0 GREECE . 166
Introduction . 166
Passenger vehicle data . 167
Since their peak in 2007, new car sales have retreated at an average rate per annum of 18.9% . 167
Manufacturer groups outside of the top ten hold a share of registrations in excess of 15% 169
Dealer partnerships 170
Motor insurance: leading providers include brokers as well as underwriters 170
Road assistance: few Greek dealerships deviate from purely captive provision of road assistance . 172
Manufacturer brand partnerships 173
Motor insurance: brokers are highly influential in the manufacturer-branded motor insurance sector . 173
Road assistance: four international assistance firms challenge ELPA in this market . 175
Market size and segmentation 177
13.0 HUNGARY 178
Introduction . 178
Passenger vehicle data . 179
The market for new cars collapsed between 2007 and 2010. . 179
.as economic conditions forced consumers to opt for used cars or to forgo car purchases altogether . 179
Suzuki is the single best-selling brand in Hungary . 181
Dealer partnerships 182
Motor insurance: four insurers account for 75% of non-captive ties 182
Road assistance: Europ Assistance and Mondial Assistance are the top non-captive competitors 183
Manufacturer brand partnerships 184
Motor insurance: captive brokers play a major role in the market for manufacturer-branded insurance . 184
Road assistance: nearly all manufacturer brands offer this product 186
Market size and segmentation 188
14.0 IRELAND . 189
Introduction . 189
Passenger vehicle data . 190
New car sales remain a long way below the peak of 2007. . 190
. and the outlook for 2011 is bleak 190
Toyota was the third-largest manufacturer group in Ireland for 2009 192
Dealer partnerships 193
Motor insurance: Irish dealers do not distribute this product themselves 193
Road assistance: the RAC works with 10% of dealers surveyed 193
Manufacturer brand partnerships 195
Motor insurance: Aviva and Zurich are the only underwriters with manufacturer brand partners 195
Road assistance: the AA has over half of all partnerships, weighted by car sales . 196
Market size and segmentation 197
15.0 ITALY . 198
Introduction . 198
Passenger vehicle data . 199
New car sales dropped for both individual and commercial customers between 2006 and 2010. 199
Fiat was able to further increase its market share between 2006 and 2009 . 201
Dealer partnerships 202
Motor insurance: often motor insurance is sold as part of a finance contract . 202
Road assistance: a number of assistance providers compete for breakdown recovery insurance in Italy 204
Manufacturer brand partnerships 205
Motor insurance: manufacturer brands of the Fiat Group work with two insurance providers . 205
Road assistance: Europ Assistance has carved out a dominant position in this market 207
Market size and segmentation 208
16.0 NETHERLANDS . 209
Introduction . 209
Passenger vehicle data . 210
New car sales have nearly recovered to the pre-credit crisis level 210
The turnover rate on passenger cars is high, resulting in a large used car market 210
Toyota rose from sixth to third place for new car registrations between 2006 and 2009 212
Dealer partnerships 213
Motor insurance: BOVAG and Centraal Beheer Achmea lead the way 213
Road assistance: BOVAG is the main independent provider 215
Manufacturer brand partnerships 216
Motor insurance: Unigarant and Generali hold two thirds of partnerships when weighted by sales 216
Road assistance: ANWB holds nearly half of all partnerships, weighted by new car registrations 218
Market size and segmentation 219
17.0 NORWAY 220
Introduction . 220
Passenger vehicle data . 221
The new car market in Norway bounced back strongly after the downturn. . 221
. while growth in the large market for used cars remained more modest 221
Volkswagen, Toyota and Ford together account for nearly half the market 223
Dealer partnerships 224
Motor insurance (one year / long-term cover): four insurers account for more than 75% of partnerships . 224
Short-term motor insurance: Gjensidige has established itself as the leading provider in this segment . 225
Road assistance: Falck Assistance dominates the market for non-captive partnerships . 226
Manufacturer brand partnerships 227
Motor insurance: only low-selling brands do not offer the product in Norway . 227
Road assistance: Viking is the dominant provider of road assistance in Norway . 229
Market size and segmentation 231
18.0 POLAND . 232
Introduction . 232
Passenger vehicle data . 233
Poland escaped the global recession. 233
.as reflected in the growing volume of new and used car sales since 2006 . 233
Volkswagen, Fiat and Toyota are the leading manufacturer groups in Poland. 235
Dealer partnerships 236
Motor insurance: PZU has the highest number of non-captive ties . 236
Road assistance: a majority of dealers rely on non-captive providers 237
Manufacturer brand partnerships 238
Motor insurance: Allianz has established partnerships with a large number of manufacturers 238
Road assistance: Mondial Assistance and Europ Assistance compete closely for the highest number of ties . 240
Market size and segmentation 242
19.0 PORTUGAL 243
Introduction . 243
Passenger vehicle data . 244
New car sales surged in 2010, despite economic uncertainty. 244
. and the car parc exceeded 4.5 million vehicles for the first time in 2010 244
Fiat Group increased its market share by more than 70%, 2006 to 2009 . 246
Dealer partnerships 247
Motor insurance: 15 insurers compete for business among 50 dealers 247
Road assistance: insurers rather than assistance companies act as dealers’ partners . 249
Manufacturer brand partnerships 250
Motor insurance: six insurance providers share 16 relationships 250
Road assistance: ACP dominates, followed by Mondial Assistance . 252
Market size and segmentation 253
20.0 ROMANIA . 254
Introduction . 254
Passenger vehicle data . 255
Imports of second hand cars helped used car sales to peak in 2009 before falling back in 2010 . 255
The popularity of the Dacia brand provides Renault Nissan with a market share exceeding one third . 257
Dealer partnerships 258
Motor insurance: Astra, Generali and Omniasig are the leading partners 258
Road assistance: some dealers in Romania reportedly organise their own road assistance service 260
Manufacturer brand partnerships 261
Motor insurance: the bulk of the manufacturer-branded market is controlled by two captive brokers . 261
Road assistance: among non-captive providers, the Automobil Clubul Roman may be most significant . 263
Market size and segmentation 264
21.0 RUSSIA . 265
Introduction . 265
Passenger vehicle data . 266
New car sales have been highly volatile while sales of used cars have remained on a broadly even keel . 266
Thanks to the Lada brand, AvtoVAZ continues to hold a market share of close to one quarter 268
Dealer partnerships 269
Motor insurance: over 20 underwriters compete for dealership distribution 269
Road assistance: provision of road assistance through dealerships is mainly a non-captive affair . 271
Manufacturer brand partnerships 273
Motor insurance: Ingosstrakh works closely with the Chevrolet, Gaz and Land Rover brands in Russia . 273
Road assistance: ACAR is reportedly the sole preferred partner of six manufacturer brands . 275
Market size and segmentation 277
22.0 SLOVENIA 278
Introduction . 278
Passenger vehicle data . 279
Slovenia’s car parc exceeded one million passenger vehicles for the first time in 2009 279
By manufacturer group, Slovenia is one of Europe’s most concentrated markets for new car sales 281
Dealer partnerships 282
Motor insurance: five underwriters dictate proceedings in Slovenia 282
Road assistance: a minority of dealerships in Slovenia intermediate non-captive propositions. 284
Manufacturer brand partnerships 286
Motor insurance: indirect provision is also a notable characteristic of the motor insurance sector 286
Road assistance: AMZS is the most prolific creator of non-captive relationships . 288
Market size and segmentation 289
23.0 SPAIN 290
Introduction . 290
Passenger vehicle data . 291
New car sales in 2010 remain far below the levels of the boom years . 291
Seven automotive brands vie for the lead in Spain. . 293
. and Toyota has made the largest gains since 2006 . 293
Dealer partnerships 294
Motor insurance: a highly competitive market with multiple providers . 294
Road assistance: motor insurers are the leading non-captives . 296
Manufacturer brand partnerships 297
Motor insurance: few manufacturer brands use a single partner 297
Road assistance: the Spanish market is differentiated by the variety of operating models and partners in use . 298
Market size and segmentation 300
24.0 SWEDEN . 301
Introduction . 301
Passenger vehicle data . 302
New car sales in 2010 have bounced back from the low level recorded in 2009. 302
.with fleet sales being the main driver of the recovery 302
Market shares in the Swedish new car market have undergone profound changes over the last few years 304
Dealer partnerships 305
Motor insurance (one year / long-term cover): two insurers account for more than half of all non-captive ties . 305
Short-term motor insurance: Trygg Hansa has the highest number of non-captive partnerships 307
Road assistance: three providers account for 75% of non-captive partnerships 308
Manufacturer brand partnerships 309
Motor insurance (one year / long-term cover): If is the preferred partner for long-term motor insurance 309
Short-term motor insurance: almost all Swedish manufacturers also offer short-term motor insurance . 311
Road assistance: Two providers dominate the market for road assistance in Sweden . 312
Market size and segmentation 313
25.0 SWITZERLAND 314
Introduction . 314
Passenger vehicle data . 315
Sales for both new and used cars have remained comparatively stable in recent years. 315
. while the overall market situation is still characterized by a preference for used cars 315
Brands of the Volkswagen Group account for almost a quarter of the new car market . 317
Dealer partnerships 318
Motor insurance: two underwriters dominate non-captive relationships 318
Road assistance: Mondial Assistance and the TCS compete in the market for non-captive ties 319
Manufacturer brand partnerships 320
Motor insurance: Allianz, Zurich and Basler compete for the majority of partnerships . 320
Road assistance: Mondial Assistance is the preferred partner for manufacturer brands in Switzerland . 322
Market size and segmentation 324
26.0 TURKEY 325
Introduction . 325
Passenger vehicle data . 326
Turkey’s markets for new and used car sales are comparatively resilient 326
Renault Nissan and Hyundai vie for market leadership in Turkey’s market for new cars . 328
Dealer partnerships 329
Motor insurance: AXA emerges as a frontrunner as a non-captive provider 329
Road assistance: dealer distribution of road assistance is almost entirely dominated by captive propositions . 331
Manufacturer brand partnerships 332
Motor insurance: Allianz is dominant amidst otherwise fragmented competition 332
Road assistance: Tur Assist is identifiable as the market leader in this segment . 334
Market size and segmentation 336
27.0 UK 337
Introduction . 337
Passenger vehicle data . 338
New car sales in 2010 have recovered slightly from the low level recorded in 2009. . 338
. but this recovery is due to fleet and business customers, not the retail market 338
The recession increased the number of competitors in the market through the sale of several brands 340
Dealer partnerships 341
Motor insurance (one year / long-term): dealers do not seek to sell this form of motor insurance . 341
Short-term motor insurance: Aviva was the only provider identified for short-term cover . 342
Road assistance: three companies are seeking to challenge the dominance of captives . 343
Manufacturer brand partnerships 344
Motor insurance: nearly all manufacturer brands have a partner for this, despite low consumer take-up . 344
Road assistance: three companies share all partnerships between them 346
Market size and segmentation 347
28.0 UKRAINE 348
Introduction . 348
Passenger vehicle data . 349
Sales of new cars plummet below 140,000 in 2010 although the used car market is more resilient . 349
Ukraine is one of Europe’s more fragmented markets for new car registrations 351
Dealer partnerships 352
Motor insurance: numerous underwriters distribute through dealerships 352
Road assistance: most dealers stick to intermediating captive road assistance services 354
Manufacturer brand partnerships 355
Motor insurance: by weighted share of partnerships, Express Insurance takes almost a half of the market 355
Road assistance: manufacturer brands use both captive and non-captive operating models . 357
Market size and segmentation 359



Tabellenverzeichnis Studie "Manufacturer-Branded and Dealer-Intermediated Motor Insurance and Road Assistance in Europe"


LIST OF GRAPHICS / TABLES
0.0 EXECUTIVE SUMMARY . 1
In terms of total revenues, the potential opportunity in motor insurance is over 17 times larger than that in road assistance 2
Three countries accounted for over 40% of the market for manufacturer-branded and dealer-intermediated motor insurance in Europe in 2010 . 3
The share of the automotive trade in total personal motor insurance was at its highest in Turkey in 2010 4
Assistance providers affiliated to ARC Europe plus Mondial Assistance and Europ Assistance control over a half of partnerships for manufacturer-branded road assistance . 5
1.0 INTRODUCTION. 6
Dealers contacted by Finaccord, segmented by country and manufacturer group affiliation 8
Manufacturer groups and brands contacted by Finaccord 9
2.0 EUROPEAN OVERVIEW 13
Overview of the passenger car parc in Europe, 2006-2010 14
Overview of new passenger car sales in Europe, 2006-2010 . 15
New passenger car sales made to individual customers as a % of total new passenger car sales in Europe, 2006-2010 16
Overview of used passenger car sales in Europe, 2006-2010 17
Used passenger car sales as a % of the passenger car parc in Europe, 2006-2010 18
New car registrations in Europe segmented by region and manufacturer group, 2009 (data) 20
Approximate size of the manufacturer-branded and dealer-intermediated motor insurance market in Europe, 2010 22
Approximate size of the manufacturer-branded and dealer-intermediated motor insurance market as a % of the total personal motor insurance market in Europe, 2010 24
Comparison of % of dealers offering motor insurance at the point of sale in Europe, 2010 26
Comparison of % of dealers offering motor insurance at the point of sale in Europe, 2010 28
Comparison of captive / non-captive operating models used by dealers offering motor insurance at the point of sale in Europe, 2010 . 30
Comparison of captive / non-captive operating models used by dealers offering motor insurance at the point of sale in Europe, 2010 (data) 31
Comparison of average % of new car purchasers acquiring motor insurance at the point of sale in Europe, 2010 33
Comparison of overall % of new car purchasers acquiring motor insurance at the point of sale in Europe, 2010 35
Comparison of average % of used car purchasers acquiring motor insurance at the point of sale in Europe, 2010 37
Comparison of overall % of used car purchasers acquiring motor insurance at the point of sale in Europe, 2010 39
Comparison of % of manufacturers / importers with arrangements for branded motor insurance in Europe, 2010 41
Approximate size of the manufacturer-branded and dealer-intermediated road assistance market in Europe, 2010 43
Comparison of % of dealers offering road assistance at the point of sale in Europe, 2010 45
Comparison of average number of providers used by dealers offering road assistance at the point of sale in Europe, 2010 47
Comparison of captive / non-captive operating models used by dealers offering road assistance at the point of sale in Europe, 2010 . 49
Comparison of captive / non-captive operating models used by dealers offering road assistance at the point of sale in Europe, 2010 (data) 50
Comparison of average % of new car purchasers acquiring road assistance at the point of sale in Europe, 2010 52
Comparison of overall % of new car purchasers acquiring road assistance at the point of sale in Europe, 2010 54
Comparison of average % of used car purchasers acquiring road assistance at the point of sale in Europe, 2010 56
Comparison of overall % of used car purchasers acquiring road assistance at the point of sale in Europe, 2010 58
Comparison of % of manufacturers / importers with arrangements for branded road assistance in Europe, 2010 60
Provider share of partnerships (unweighted) for manufacturer-branded road assistance in Europe, 201062
Provider share of partnerships (unweighted) for manufacturer-branded road assistance in Europe, 2010 (data) . 63
3.0 AUSTRIA . 64
Passenger car parc and new / used passenger car sales in Austria, 2006-2010 65
Passenger car parc and new / used passenger car sales in Austria, 2006-2010 (data) . 66
New car registrations in Austria segmented by manufacturer group, 2009 67
Provision of motor insurance (one year / long-term cover) by dealers and operating models in Austria, 2010 68
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Austria, 2010 . 69
Provision of motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in Austria, 2010 . 71
Provision of road assistance by manufacturer brands, operating models and weighted provider share of partnerships in Austria, 2010 . 73
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Austria, 2010 74
4.0 BELGIUM 75
Passenger car parc and new / used passenger car sales in Belgium, 2006-2010 76
Passenger car parc and new / used passenger car sales in Belgium, 2006-2010 77
New car registrations in Belgium segmented by manufacturer group, 2009 78
Provision of motor insurance (one year / long-term) by dealers, operating models and provider share of non-captive partnerships in Belgium, 2010. 79
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Belgium, 2010 . 80
Provision of motor insurance (one year / long-term) by manufacturer brands, operating models and weighted provider share of partnerships in Belgium, 2010 82
Provision of road assistance by manufacturer brands, operating models and weighed provider share of partnerships in Belgium, 2010 . 83
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Belgium, 2010 84
5.0 BULGARIA 85
Passenger car parc and new / used passenger car sales in Bulgaria, 2006-2010 86
Passenger car parc and new / used passenger car sales in Bulgaria, 2006-2010 (data) . 87
New car registrations in Bulgaria segmented by manufacturer group, 2009 88
Provision of motor insurance by dealers, operating models and provider share of non-captive partnerships in Bulgaria, 2010 90
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Bulgaria, 2010 92
Provision of motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in Bulgaria, 2010 . 94
Provision of road assistance by manufacturer brands, operating models and weighed provider share of partnerships in Bulgaria, 2010 . 95
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Bulgaria, 2010 96
6.0 CROATIA 97
Passenger car parc and new / used passenger car sales in Croatia, 2006-2010 98
Passenger car parc and new / used passenger car sales in Croatia, 2006-2010 (data) . 99
New car registrations in Croatia segmented by manufacturer group, 2009 . 100
Provision of motor insurance by dealers, operating models and provider share of non-captive partnerships in Croatia, 2010 102
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Croatia, 2010 103
Provision of motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in Croatia, 2010 105
Provision of road assistance by manufacturer brands, operating models and weighed provider share of partnerships in Croatia, 2010 106
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Croatia, 2010 107
7.0 CZECH REPUBLIC 108
Passenger car parc and new / used passenger car sales in the Czech Republic, 2006-2010 . 109
Passenger car parc and new / used passenger car sales in the Czech Republic, 2006-2010 (data) 110
New car registrations in the Czech Republic segmented by manufacturer group, 2009 . 111
Provision of motor insurance (one year / long-term cover) by dealers and operating models in the Czech Republic, 2010 . 113
Provision of short-term motor insurance by dealers, operating models and provider share of non-captive partnerships in the Czech Republic, 2010 114
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in the Czech Republic, 2010 115
Provision of motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in the Czech Republic, 2010 117
Provision of road assistance by manufacturer brands, operating models and weighted provider share of partnerships in the Czech Republic, 2010 119
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in the Czech Republic, 2010 . 120
8.0 DENMARK 121
Passenger car parc and new / used passenger car sales in Denmark, 2006-2010 122
Passenger car parc and new / used passenger car sales in Denmark, 2006-2010 (data) 123
New car registrations in Denmark segmented by manufacturer group, 2009 124
Provision of motor insurance (one year / long-term cover) by dealers and operating models in Denmark, 2010 125
Provision of short-term motor insurance by dealers, operating models and provider share of non-captive partnerships in Denmark, 2010 . 126
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Denmark, 2010 . 127
Provision of motor insurance (one year / long-term cover) by manufacturer brands, operating models and weighted provider share of partnerships in Denmark, 2010 129
Provision of short-term motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in Denmark, 2010 . 130
Provision of road assistance by manufacturer brands, operating models and weighted provider share of partnerships in Denmark, 2010 . 131
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Denmark, 2010 132
9.0 FINLAND . 133
Passenger car parc and new / used passenger car sales in Finland, 2006-2010 . 134
Passenger car parc and new / used passenger car sales in Finland, 2006-2010 (data) . 135
New car registrations in Finland segmented by manufacturer group, 2009 . 136
Provision of road assistance by dealers and operating models in Finland, 2010 . 137
Provision of motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in Finland, 2010 139
Provision of road assistance by manufacturer brands, operating models and weighted provider share of partnerships in Finland, 2010 140
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Finland, 2010 . 141
10.0 FRANCE 142
Passenger car parc and new / used passenger car sales in France, 2006-2010 143
Passenger car parc and new / used passenger car sales in France, 2006-2010 (data) . 144
New car registrations in France segmented by manufacturer group, 2009 145
Provision of motor insurance (one year / long-term) by dealers, operating models and provider share of non-captive partnerships in France, 2010 147
Provision of short-term motor insurance by dealers, operating models and provider share of non-captive partnerships in France, 2010 . 148
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in France, 2010 149
Provision of motor insurance (one year / long-term) by manufacturer brands, operating models and weighted provider share of partnerships in France, 2010 151
Provision of short-term motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in France, 2010 152
Provision of road assistance by manufacturer brands, operating models and weighed provider share of partnerships in France, 2010 . 154
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in France, 2010 155
11.0 GERMANY 156
Passenger car parc and new / used passenger car sales in Germany, 2006-2010 157
Passenger car parc and new / used passenger car sales in Germany, 2006-2010 (data) . 158
New car registrations in Germany segmented by manufacturer group, 2009 159
Provision of motor insurance (one year / long-term) by dealers, operating models and provider share of non-captive partnerships in Germany, 2010 . 160
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Germany, 2010 . 161
Provision of motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in Germany, 2010 . 163
Provision of road assistance by manufacturer brands, operating models and weighted provider share of partnerships in Germany, 2010 . 164
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Germany, 2010 165
12.0 GREECE . 166
Passenger car parc and new / used passenger car sales in Greece, 2006-2010 . 167
Passenger car parc and new / used passenger car sales in Greece, 2006-2010 (data) . 168
New car registrations in Greece segmented by manufacturer group, 2009 . 169
Provision of motor insurance by dealers, operating models and provider share of non-captive partnerships in Greece, 2010 171
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Greece, 2010 172
Provision of motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in Greece, 2010 174
Provision of road assistance by manufacturer brands, operating models and weighed provider share of partnerships in Greece, 2010 176
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Greece, 2010 . 177
13.0 HUNGARY 178
Passenger car parc and new / used passenger car sales in Hungary, 2006-2010 . 179
Passenger car parc and new / used passenger car sales in Hungary, 2006-2010 (data) . 180
New car registrations in Hungary segmented by manufacturer group, 2009 . 181
Provision of motor insurance (one year / long-term cover) by dealers and operating models in Hungary, 2010 182
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Hungary, 2010 183
Provision of motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in Hungary, 2010 185
Provision of road assistance by manufacturer brands, operating models and weighted provider share of partnerships in Hungary, 2010 187
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Hungary, 2010 . 188
14.0 IRELAND . 189
Passenger car parc and new / used passenger car sales in Ireland, 2006-2010 190
Passenger car parc and new / used passenger car sales in Ireland, 2006-2010 191
New car registrations in Ireland segmented by manufacturer group, 2009 192
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Ireland, 2010 . 194
Provision of motor insurance (one year / long-term) by manufacturer brands, operating models and weighted provider share of partnerships in Ireland, 2010 195
Provision of road assistance by manufacturer brands, operating models and weighed provider share of partnerships in Ireland, 2010 . 196
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Ireland, 2010 197
15.0 ITALY . 198
Passenger car parc and new / used passenger car sales in Italy, 2006-2010 . 199
Passenger car parc and new / used passenger car sales in Italy, 2006-2010 (data) 200
New car registrations in Italy segmented by manufacturer group, 2009 . 201
Provision of motor insurance (one year / long-term) by dealers and operating models in Italy, 2010 203
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Italy, 2010 . 204
Provision of motor insurance (one year / long-term) by manufacturer brands, operating models and weighted provider share of partnerships in Italy, 2010 . 206
Provision of road assistance by manufacturer brands, operating models and weighed provider share of partnerships in Italy, 2010 207
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Italy, 2010 . 208
16.0 NETHERLANDS . 209
Passenger car parc and new / used passenger car sales in the Netherlands, 2006-2010 . 210
Passenger car parc and new / used passenger car sales in the Netherlands, 2006-2010 . 211
New car registrations in the Netherlands segmented by manufacturer group, 2009 . 212
Provision of motor insurance by dealers, operating models and provider share of non-captive partnerships in the Netherlands, 2010 214
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in the Netherlands, 2010 215
Provision of motor insurance (one year / long-term) by manufacturer brands, operating models and weighted provider share of partnerships in the Netherlands, 2010 . 217
Provision of road assistance by manufacturer brands, operating models and weighed provider share of partnerships in the Netherlands, 2010 218
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in the Netherlands, 2010 . 219
17.0 NORWAY 220
Passenger car parc and new / used passenger car sales in Norway, 2006-2010 . 221
Passenger car parc and new / used passenger car sales in Norway, 2006-2010 (data) 222
New car registrations in Norway segmented by manufacturer group, 2009 . 223
Provision of motor insurance (one year / long-term cover) by dealers and operating models in Norway, 2010 224
Provision of short-term motor insurance by dealers, operating models and provider share of non-captive partnerships in Norway, 2010 225
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Norway, 2010 . 226
Provision of motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in Norway, 2010 228
Provision of road assistance by manufacturer brands, operating models and weighted provider share of partnerships in Norway, 2010 230
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Norway, 2010 . 231
18.0 POLAND . 232
Passenger car parc and new / used passenger car sales in Poland, 2006-2010 233
Passenger car parc and new / used passenger car sales in Poland, 2006-2010 (data) . 234
New car registrations in Poland segmented by manufacturer group, 2009 235
Provision of motor insurance (one year / long-term cover) by dealers and operating models in Poland, 2010 236
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Poland, 2010 237
Provision of motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in Poland, 2010 . 239
Provision of road assistance by manufacturer brands, operating models and weighted provider share of partnerships in Poland, 2010 . 241
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Poland, 2010 242
19.0 PORTUGAL 243
Passenger car parc and new / used passenger car sales in Portugal, 2006-2010 244
Passenger car parc and new / used passenger car sales in Portugal, 2006-2010 245
New car registrations in Portugal segmented by manufacturer group, 2009 . 246
Provision of motor insurance (one year / long-term) by dealers, operating models and provider share of non-captive partnerships in Portugal, 2010 248
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Portugal, 2010 249
Provision of motor insurance (one year / long-term) by manufacturer brands, operating models and weighted provider share of partnerships in Portugal, 2010 . 251
Provision of road assistance by manufacturer brands, operating models and weighed provider share of partnerships in Portugal, 2010 . 252
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Portugal, 2010 253
20.0 ROMANIA . 254
Passenger car parc and new / used passenger car sales in Romania, 2006-2010 . 255
Passenger car parc and new / used passenger car sales in Romania, 2006-2010 (data) 256
New car registrations in Romania segmented by manufacturer group, 2009 257
Provision of motor insurance by dealers, operating models and provider share of non-captive partnerships in Romania, 2010 . 259
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Romania, 2010 . 260
Provision of motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in Romania, 2010 . 262
Provision of road assistance by manufacturer brands, operating models and weighed provider share of partnerships in Romania, 2010 . 263
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Romania, 2010 264
21.0 RUSSIA . 265
Passenger car parc and new / used passenger car sales in Russia, 2006-2010 266
Passenger car parc and new / used passenger car sales in Russia, 2006-2010 (data) . 267
New car registrations in Russia segmented by manufacturer group, 2009 268
Provision of motor insurance by dealers, operating models and provider share of non-captive partnerships in Russia, 2010 . 270
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Russia, 2010 . 272
Provision of motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in Russia, 2010 . 274
Provision of road assistance by manufacturer brands, operating models and weighed provider share of partnerships in Russia, 2010 . 276
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Russia, 2010 277
22.0 SLOVENIA 278
Passenger car parc and new / used passenger car sales in Slovenia, 2006-2010 . 279
Passenger car parc and new / used passenger car sales in Slovenia, 2006-2010 (data) . 280
New car registrations in Slovenia segmented by manufacturer group, 2009 . 281
Provision of motor insurance by dealers, operating models and provider share of non-captive partnerships in Slovenia, 2010 283
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Slovenia, 2010 285
Provision of motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in Slovenia, 2010 287
Provision of road assistance by manufacturer brands, operating models and weighed provider share of partnerships in Slovenia, 2010 288
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Slovenia, 2010 . 289
23.0 SPAIN 290
Passenger car parc and new / used passenger car sales in Spain, 2006-2010 291
Passenger car parc and new / used passenger car sales in Spain, 2006-2010 (data) . 292
New car registrations in Spain segmented by manufacturer group, 2009 293
Provision of motor insurance (one year / long-term) by dealers, operating models and provider share of non-captive partnerships in Spain, 2010. 295
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Spain, 2010 . 296
Provision of motor insurance (one year / long-term) by manufacturer brands, operating models and weighted provider share of partnerships in Spain, 2010 297
Provision of road assistance by manufacturer brands, operating models and weighed provider share of partnerships in Spain, 2010 . 299
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Spain, 2010 300
24.0 SWEDEN . 301
Passenger car parc and new / used passenger car sales in Sweden, 2006-2010 302
Passenger car parc and new / used passenger car sales in Sweden, 2006-2010 (data) . 303
New car registrations in Sweden segmented by manufacturer group, 2009 304
Provision of motor insurance (one year / long-term cover) by dealers and operating models in Sweden, 2010 306
Provision of short-term motor insurance by dealers, operating models and provider share of non-captive partnerships in Sweden, 2010 . 307
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Sweden, 2010 308
Provision of motor insurance (one year / long-term cover): by manufacturer brands, operating models and weighted provider share of partnerships in Sweden, 2010 310
Provision of short-term motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in Sweden, 2010 311
Provision of road assistance by manufacturer brands, operating models and weighted provider share of partnerships in Sweden, 2010 . 312
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Sweden, 2010 313
25.0 SWITZERLAND 314
Passenger car parc and new / used passenger car sales in Switzerland, 2006-2010 315
Passenger car parc and new / used passenger car sales in Switzerland, 2006-2010 (data) 316
New car registrations in Switzerland segmented by manufacturer group, 2009 317
Provision of motor insurance (one year / long-term cover) by dealers and operating models in Switzerland, 2010 318
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Switzerland, 2010 . 319
Provision of motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in Switzerland, 2010 . 321
Provision of road assistance by manufacturer brands, operating models and weighted provider share of partnerships in Switzerland, 2010 . 323
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Switzerland, 2010 324
26.0 TURKEY 325
Passenger car parc and new / used passenger car sales in Turkey, 2006-2010 326
Passenger car parc and new / used passenger car sales in Turkey, 2006-2010 (data) . 327
New car registrations in Turkey segmented by manufacturer group, 2009 328
Provision of motor insurance by dealers, operating models and provider share of non-captive partnerships in Turkey, 2010 . 330
Provision of road assistance by dealers and operating models in Turkey, 2010 . 331
Provision of motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in Turkey, 2010 . 333
Provision of road assistance by manufacturer brands, operating models and weighed provider share of partnerships in Turkey, 2010 . 335
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Turkey, 2010 336
27.0 UK 337
Passenger car parc and new / used passenger car sales in the UK, 2006-2010 338
Passenger car parc and new / used passenger car sales in the UK, 2006-2010 (data) . 339
New car registrations in the UK segmented by manufacturer group, 2009 340
Provision of motor insurance (one year / long-term) by dealers and operating models in the UK, 2010 341
Provision of short-term motor insurance by dealers, operating models and provider share of non-captive partnerships in the UK, 2010 . 342
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in the UK, 2010 . 343
Provision of motor insurance (one year / long-term) by manufacturer brands, operating models and weighted provider share of partnerships in the UK, 2010 345
Provision of road assistance by manufacturer brands, operating models and weighed provider share of partnerships in the UK, 2010 . 346
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in the UK, 2010 347
28.0 UKRAINE 348
Passenger car parc and new / used passenger car sales in Ukraine, 2006-2010 . 349
Passenger car parc and new / used passenger car sales in Ukraine, 2006-2010 (data) 350
New car registrations in Ukraine segmented by manufacturer group, 2009 351
Provision of motor insurance by dealers, operating models and provider share of non-captive partnerships in Ukraine, 2010 . 353
Provision of road assistance by dealers, operating models and provider share of non-captive partnerships in Ukraine, 2010 . 354
Provision of motor insurance by manufacturer brands, operating models and weighted provider share of partnerships in Ukraine, 2010 356
Provision of road assistance by manufacturer brands, operating models and weighed provider share of partnerships in Ukraine, 2010 358
Approximate size and segmentation of the market for manufacturer-branded and dealer-intermediated motor insurance and road assistance in Ukraine, 2010 . 359

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