Studie - Supplier selection by wholesale customers

In the interviews for the latest wholesale customer survey we asked how and when organisations make decisions to purchase wholesale services. Although each interviewed company employs different processes when selecting suppliers, there are some important messages for wholesalers.

Table of contents



Ovum view

Key messages

To build or to buy

Making the decision

The selection process

A two-stage process

Shortlisting potential suppliers

Joining a closed list of approved suppliers

The importance of flexible purchasing procedures

Who makes the final purchasing decision?

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