Studie - Process improvement: why to invest in CMMI

Introduction
Capability Maturity Model Integration (CMMI) is a process-improvement framework that can offer ROI and is widely specified as a requirement of outsourcers. However, CMMI is costly, and has other limitations that make it unsuitable for many organisations.

Scope
Our research reports span the global software and IT services domain covering: strategic issues, technology and services, companies and markets.Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Our strategic issues agenda addresses the major disruptions that are affecting both the software and IT services suppliers, and their customers that they serve

Highlights
Ensuring that technology investments drive competitive advantage, and that technology spend is not all absorbed by routine and non-differentiating technology, is more important than ever. Developing repeatable assets, new approaches to service innovation and moving into adjacent segments are all being tried - as are many other approaches. What is clear is that selecting the right markets to focus on is more important than ever.

Reasons to Purchase
Ovum research will help you understand how new trends will affect the overall structure of the market. Our research reports assess the major players are in a market category. We reveal how suppliers should improve their products and services positioning. For more information about how this specific research report can help your business please contact us.

Executive summary

In a nutshell

Recommendations

Determine if CMMI is for you

Don’t be premature

Avoid credentialism

Don’t put process above people

Consider other approaches

Scope: evaluating the CMMI process improvement framework

CMMI

The framework

CMMI appraisal

The case for CMMI

Cost/benefit and ROI

Costs

Benefits

Credentials and compliance

Credentials and credentialism

Compliance and governance

Maturity level scales with size

The case against CMMI

Limited usefulness to non-IT organisations

Unprovable ROI

People versus process

The diminishing marginal benefit of sustaining level 5

CMMI with other approaches

Compensating for weaknesses









List of Tables

Table 1: Table 1 CMMI maturity levels

Table 2: Ideal CMMI maturity level by size of organisation

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